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Published on May 14, 2012
Carmen is such a terrific person and professional. I love that she not only talks the talk on her blog, but she walks the walk as well because she's a local business owner. In her interview, Carmen gives concrete tips that a local business can utilize to use social media to drive traffic and retention. If there's one thing I learned during the interview, it's that online content is the most important asset that a business owner can focus on for the web. Without content, there is no social presence.