 Good afternoon and welcome back This is the concluding face-to-face interaction session for this course Of course the course as you know will continue up to 12th of November and there'll be material that will be released next week and so on I'm here personally to say a few things on this occasion of the closure First of all, I would like to compliment all the students for sparing their time I have personally interacted with several students in Some 20 remote centers as I mentioned in the morning I'll be visiting indoor and I'll be visiting at least two or three remote centers and interacting with these students But the feedback has been that all students find this course very meaningful In this context, I would like to advise you that we will be conducting a common survey for both the courses This survey will be released next week along with the other material While the qualification for certification has been stipulated as Getting so many marks, etc. The survey has no marks, but it is obligatory. That means every student must submit that survey Please note that such surveys tell us a whole lot of things about you about the course and Such survey feedback permits us to take corrective actions Please note that the survey will be conducted exactly the way we conduct our feedback in IIT Bombay for the courses that we teach So all surveys are anonymous. That means who said what is not known to us However, our system does record whether somebody has submitted the survey or not So we will know those who have not submitted the survey and as I said, they may not be qualified to get a certificate at the end But it is not the certificate. It is the value that you bring back to us through your feedback Which is very very critical. So please give that survey along with doing other things The second thing I would like to mention is that the feedback that I have already received from many people Particularly from students of other colleges, which are not remote centers They also want to participate and benefit from this program. So while we will run the Financial literacy course next semester along with the technical skills for solving large problems These will be two courses of four weeks each four to five weeks each but simultaneously We will be conducting a repeat of the combination of these course which will be calling Soft skills and introduction to workplace communication. This will be a composite course for about six weeks This will not be a free course. Of course, there'll be a fees will announce the fees There is a feedback question on that. We'll like to find out what students believe is reasonable But we would like to open it up to a larger number of remote centers. We'll be starting that registration process We have so many requests. We will probably Restricted to about 5,000 colleges. Not all colleges will have these interactive facility The interactive facilities would be limited to about 200 to 250 colleges at a time and we might have different slots But we believe that this course brings value to these students which enables these students to become Better prepared for their future life. I have already thanked all of you because this was a pilot program J.P. Morgan Colleagues have helped us but primarily the course was Coordinated and moderated in IIT Bombay by our faculty colleagues and The team led by professor Parthas had he has done an excellent job So I would like to take this opportunity to thank him profusely and his colleagues and We expect you to continue helping us in the subsequent editions of the program as well I Must also thank the workshop coordinator. So the teachers nominated by the institutions They had to go an extra mile because in addition to their normal teaching load. They had to participate in the activities Let me assure them that we are as grateful to them as we are to the other faculty colleagues here And in fact, they will have more targeted and defined work in the subsequent editions of this program So in conclusion, I would like to thank one and all for active participation Although this is the last interactive session Please note that this is not the closure of the course. The course will close in its due course, which is on 12th of November Please ensure that you give the quizzes in time. Please ensure that you go through the online material in time Just as online activity is not a substitute for face-to-face interaction similarly the face-to-face interaction or Individual and group activities in the college are not a substitute for studying the material properly and Going through the short video lectures or learning dialogues as we call them Please do both Enjoy the course and be better prepared for the future. Thank you so much. I'll hand over to Professor Parshatina So while Professor Fartak is here, I would like to just say one or two things So firstly, I would like round of applause for Professor Fartak and the entire team here who have put in enormous efforts weekdays week weekends day times night time because they had to work With clockwork precision to ensure that all the material reaches you as per the deadline every Tuesday at 12 o'clock the material is up there. I don't think there was ever a lapse So they've put in a lot of effort. So my team this the faculty the team technical team here Professor Fartak for offering this course. I would like to thank all of them I would also like you all to give a round of applause to yourselves also because You need to be appreciated for taking this first step You know the outcomes will come but it is only if you put in the effort that You will reach those goals So the fact that so many thousands of you have chosen to enroll for this course and have Seen the videos given the quizzes read the material and then turned up every two weeks to ask questions That really motivates us as faculty we want nothing more than students who You know who who are interested in what we have to teach and we were very happy when the first-ever Question the comment in the earlier session the student from Sholapur said that they have a lot of respect for us You know, we don't need anything more Okay, so thank you very much. So we will now get to the concluding session of this workplace communication. Thank you So, this is our concluding session once again to remind you this is the last face-to-face session But this is not the conclusion of this workplace communication course So the last module will be released next week on Tuesday, which is email communication by professor Varsha Abte Who has in fact been teaching this module for our own students. She is in fact also the head of our computer center here So she has some very interesting stuff to share with you through her videos Now what we plan to do is to have a short session Where we want your comments on feedback on this workplace communication course as a whole that is all the modules taken together non-verbal communication the gender and diversity issues workplace integrity The activities on meetings and professional conduct all of these together We would like to have your feedback on the three things that I meant that you see on the screen One is what is your own takeaway? That is what is it that you feel you have learned which you did not know before So if you can give us some feedback on that, it will help us to improve these courses Secondly, if you have any CRIPS. So CRIPS is a popular term used in IIT. This is if you have any Complaints to offer so if you feel that something was not done properly So the technical stuff will take care of but about the content and the delivery If you feel that there was some topics that were not covered or something that were not clear or something were too short Or we did not explain some things properly. So, please let us know Okay, if you have any CRIPS about the way in which this course was conducted and thirdly any suggestions that you may have Okay, any suggestions for improving this course in terms of new topics or The way in which we explain the examples the activities the quizzes and so on please let us know So the take away is the CRIPS and the suggestions So we will be making this a short session for about half an hour or less So if any of you have any Feedback to give on these three points, please let us know Okay IRCM welcome back My name is Gaurav Pandey My question is like being an executive in a profession like I have a fear of losing the job Or I have a fear of not achieving the desired target by the company So how can I overcome this fear? Okay, so thank you. Yeah, thank you. That's a very good question because All of us have this feeling of nervousness Especially at the beginning of a job Okay, and We all come with certain qualifications and We've been selected to work in a company because we've gone through a tough selection process where your ability has been tested And you have been found to have certain qualities and merit because of which you've been selected So but then when you actually join the job, you find that the pressures are very high You find that you have to do a lot of learning You find that what you have learnt in your education is not always Appropriate for performing the job So two or three things you need to remember One always remind yourself that you are selected in a company because you're good Okay, so have confidence in yourself So even when you find that something is tough, something is not easy That there are some things you're not able to do Remind yourself that you have the ability Okay, that's what I did 25 years ago when I finished my PhD My first job was with an international UN organization It was not easy for me Okay, there were a lot of things I had to learn I had to learn GIS which I had never done before Okay, I learned it by myself So a lot of things I had to learn by myself But I was told that I was selected over several other people who were also interviewed for the job So I firstly felt that I had to stand up to that reputation that I had Which I showed during the selection process Secondly, I had certain qualifications with me I had to make use of that So I made sure that even though I was scared I didn't know certain things I made it a point to learn to work day and night So that I could fulfil those obligations The second thing is learning on the job is also an important thing So you use your own abilities when you go to work But beyond that, it's very important that you are constantly learning on the job So you cannot say that this is not something I don't know And therefore I will not do this job That will not work in any organization today If you don't know something, you have to learn So be prepared to learn If you do these things, then it is almost difficult for an employer to lose you But if you still fear that there is a chance that you will lose your job That you will not be able to perform up to the expectations The best thing is to go and talk to some seniors Because many organizations these days tend to appoint a mentor Who is a senior for junior staff members Go and talk to them, tell them these are your fears How best can I overcome these? So once you or you can speak to an HR person in your company And they will advise you on what can be done Thank you for asking that question So suppose I have an idea and I have found that idea in a meeting And that person has taken that idea and showed up that this is my idea He has found my idea So in that situation what should I do? So this is something that happens And I have had some students also talking to me about this When they were working in a company before joining IIT So it is always very important that you ensure That whatever your contribution is to a particular idea Or an innovation or a technology is acknowledged Because these days we all take copyrights and intellectual property rights very seriously Everybody needs to be acknowledged for the work they do for the ideas they come up with So if somebody steals your idea or does not acknowledge your own contribution You need to make sure it is brought up with higher functionary So if some higher authorities do not listen to you Take it up with others, take it up at a still higher level Maybe with the board of the company Or talk to other colleagues and make a joint representation One of the things you need to make sure is that Whenever you have an idea and you float it to the higher authorities Make sure there is a trace, there is a record So you can send it by email for example Do not just give it orally Because then later on you can claim that this is the date on which that idea was given Or give it on a piece of paper and get an acknowledgement for it So making sure that there is a paper trial or an electronic trial for an idea Ensures that nobody can steal your idea or even if they do You can file a claim for it and ensure that you fight for your rights So what I would like to request also again is that This is for the entire workplace communication course So you need not restrict your questions only to professional conduct I would like you to give general feedback Like I mentioned at the beginning General feedback on what you have taken away from this course If you have any specific comments or suggestions or complaints Please let me know If you want to include some topics or elaborate, clarify some topics Please let us know Or if you feel something has not been dealt with properly Please let us know So we would like to have feedback for the entire workplace communication course Okay, K S Rangaswamy You have been giving us a lot of questions today Thank you for all those questions via chat So K S Rangaswamy is saying that the workplace and soft skill training Gave us a better transition from college to corporate And we thank the entire team for the great effort Karthik Subramaniam I am assuming that he is the coordinator Thank you very much for acknowledging your efforts And we wish your students all the best in transitioning from college To a job in the corporate sector School of management sciences Sir, first of all I want to thank you for this nice workshop College to corporate Sir, our participants are doing so many things Regarding the assignments and quiz And we are helping them to have a good score In this college to corporate program Let me give the mic to the student So that you also can have a feedback of this course Thank you Yes, my name is Himanshu Singh And I am highly thankful for the certification course You have provided it to us We have learned a lot from other syllabus And completed the quiz There are so many tasks And also I have performed so many practicals Related to the topics you have provided in the quiz So is there any suggestion that you have Do you think we should be able to improve in some area? Anyone else? Okay, I think we will move to another center Thank you for the appreciation Thank you sir, thank you for giving us opportunity And we have learned a lot Related to Swarovski from Rutgers Communication So these are all the new things for us I am very, very helpful to your transition from college to corporate Thank you sir Thank you Thank you for providing this course It was very useful for us And the students we were pre final years And so it was very useful for us To appear for forthcoming placement sessions And the presentations provided by various presenters were so useful And it was valuable for us And thank you for providing this course And we are expecting this course in the near future Thank you sir Thank you, we are very happy that this was useful for you So our whole objective was to provide you these courses Right before your placement So that, you know, this transition from college to corporate Becomes as smooth as possible for all of you And we would like to wish all of you the best All the best for the coming placements So I do not see any specific feedback or comments From any of the centers So I think we will... Yeah, there are some three colleges Valchand, can we go to Valchand? I am Tandon Jain So my question is that If we are working in an organization And we are given a job by our superior Which is a monodonist job and will not help us Or we cannot flourish through that Like going to a certain place or attending something Or do something, something So that gives a kind of frustration And which builds on So how to cope up with that kind of frustration So I can understand this because Not all jobs are exciting all the time A lot of the work is often monotonous So even my own director tells me this When I say that I do not have time for doing More interesting things he says But you do have to do a lot of clerical work also So a lot of work is exciting in the long term But in the short term many of us have to do This kind of monotonous work Work which is not really very exciting So there are two responses that I would like to give you One is any job that you do You will have to learn to cope with Some of the very regular routine monotonous things That are attached to a particular work Even if you are a rocket scientist There is still a lot of nut and bolt job That you have to do, it is not exciting Though there is a lot of high science also So one is getting used to that Second is if you feel that you have a lot of ideas There is a lot more interesting stuff you do You can do but you are not being given an opportunity So go up to the team leaders And tell them that you are capable of doing this That you would like to do something more interesting More useful So usually it is because team supervisors Leaders are so busy they have too many tasks Sometimes they do not even realize The capabilities of the staff And how they can make the job more interesting So try and speak to your supervisors and leaders And ask them to give you more exciting Interesting innovative jobs But if that is still the case Where certain organizations have work Which is completely monotonous There is very little exciting interesting stuff to do Then it is better you find an organization Where you have a better fit Because different people have different expectations From the job So there is this Salman Khan movie called kick Where they want to get a kick out of everything That is also very dangerous thing To try and get a kick to live your life like that But it is also very important that You keep yourself motivated For which you need to get a kick out of things So try to find an optimum balance Where an organization will give you those opportunities But if you expect that Everything that you do will not be The monotonous will be exciting Then that is not possible You have to learn to cope with the monotonousness Of certain jobs also Thanks for asking that question Thank you sir Sir I would like to thank you And your team on behalf of a college It was very useful for the workplace That we got the lessons Even in fact now some days back Infosys has had come So our seniors have managed very well So thank you very much And we are seeing much videos and interactions From you as soon as possible Thank you for that appreciation And we are very happy that Whatever we are offering you is useful Thank you sir Thank you very much MGM's College of Engineering Nanded Good evening sir This is Shiv Prasad Of course coordinator of workplace communication 112 Thank you for the efforts that you have taken For conducting this course Long back since two months We will be doing the assignments Solving the quizzes, attending your sessions And all It has been seen that a lot of efforts That you put in behind this Into Happened this kind of activity Thank you for this But the one thing That we have realized and I think That is the genuine part that I should share With if I am not sharing I will be Failing in my duty While attending the face to face Sessions The students Loads concentration in attending In focusing on the screen This is especially when When you are interacting with the other Other remote centers The students here lose the Concentration What could be the reason behind it Thank you Thank you for that question In fact this is the reason For having this face to face Interaction in fact we were just talking about it During the break because A lot of times when a course is Completely online Students do tend to lose focus Do tend to lose concentration Which is why we try and keep the video Length to about 10 to 15 minutes To make it difficult So we feel that through this interaction There will be some personal touch Where we are actually interacting With specific students and colleges Now We have achieved one step here Where we are able to reach out to Some colleges because it is not possible For us to reach out to all 250-300 Colleges But then when we are talking to One particular college So the other students tend to switch off Being directly involved They are not being directly addressed So this is where The motivation has to Come from the students themselves That what we are trying to say Even though I may be responding to a student From another place From another centre it is of relevance to them The reason Why we are broadcasting it Not only to all the centres But also through YouTube is that we feel That these questions are of a general Interest to students beyond the person Who is asking it So that is something that we have to Tell the students that You may have a very specific question To which you want an answer But sometime in the future The question raised by other students Also will be faced by all of us So once they realize that They will start paying more attention To the questions and responses of other Centres also So as co-ordinators and teachers You press this upon students One of 25 students registered If you look behind me there are 4 students Attending to the end of the day And I was asking early morning It is why that you are not attending the session Because when they were registered We made the compulsory that you should register For the program because this is very useful For you getting placement and all other things But When they are not attending I was asking them So almost all they have Told the same answer They are not able to concentrate I mean this is I do not know how to Work on that but this is The thing this is what the feedback Which I would like to give to you So what I would suggest is Because this is a serious issue And we will take it up for discussion All these students Those who are present and those who are absent Please ask them to give this feedback In the survey form So earlier professor Fatak mentioned that All students it is compulsory to fill Of the survey form This particular feedback that they are not able to concentrate On the screen please ask them to mention it And we will discuss and see if we can come up With a solution to this One more thing that we realized Is when you are talking from your end Right and the speaker is enthusiastic To speak the people are concentrating But when you are communicating with the other Centers students lose the interest I am sorry to say that This is what this is what has happened No no I understand your problem I do not have an immediate solution But we will definitely discuss it Exactly but the efforts And the kind of videos that you have And the kind of quizzes that you are taking That is absolutely commendable A lot of efforts that you have put Thank you very much This is what we work for D.K.D Sir the care for my college D.K.D I want to Thank you for the Workplace that you are conducting And I also The videos that you Uploaded on The website That are very much helpful for us Because these small things Also are considering that They are not considering We are leaving that outside So we will neglect it But they are very much important To us It is very much good for it From small Terms and villages Students are also getting To be new Sir I have one suggestion sir The videos that You have uploaded Should be made available For DW Because the link is not set Sorry I did not get you You said the videos need to be uploaded where On the website We see that video Sir You only Give the link So we can download it They want to download the videos I think that will be difficult Because you know There are a lot of A lot of analytics But also legal issues, copyright issues So You can register And view the videos on the I think they can do it Even after the course is over You can do it even after the course is over Any time you want you can go and View these videos But download I think will be a problem Because of various other Technical and legal issues But the effect of moving pictures Is very much helpful For Tumai Okay So thank you for the comments Especially you know the point About all the small things because that has been Our effort also to identify All the big and small issues That students are likely to face And then incorporate them in the course So if you have any further Points that you would like us to include please Please let us know through the feedback Thank you Sir I want to share the feedback Of this program sir Particularly sir I want to I want to salute and Thank you to you from With the behalf of my college And my colleagues That you have provided us A college to corporate program Which help us To take Knowledge which is Which doesn't teach us In our classroom Means Knowledge which you have provided us By this college to corporate program We could Not learn from our classroom Means it is Observed by me that If I do not attend This college to corporate program So I would not Be able to know such a thing Means many of doubt In classroom like Assignment questions before Before second interaction I have also One question to you About assignment Given me Optimizable solution That what should I do That time of assignment I have get deadline So I thought that many Of the solutions Means many of the programs Which I was facing in my classroom In my mind Personally has a Sold by this college to corporate programs Like college Communication and some Skills Videos And the information Which you have provided to us Okay, thank you Thank you In fact That's our objective also That it's not just used for Situation where students Get into the corporate sector But it should be used in larger context also So I am glad you are able to In fact Many of us the faculty and the staff Here we always think that You people are more lucky because we never got to Attend a course like this So we have to struggle through all of these We have to learn these things on the job So you are I am glad that you people are having an Opportunity to have a course like this Which sort of fast tracks you When you move to the corporate sector Or to a job in the professions Okay, so thank you Good afternoon sir I am Arun Kumar Verma Sir, this is my solution We must increase the number of questions Because my lots of friends Perform the quiz Or complete the quiz in the last day If you increase the number of questions They will concentrate on the whole content Material Most of my friends complete No-treater material just go with the Questions So we must increase the difficulty level Okay, thank you See the Point about the quizzes is that it is not To really Get you high marks Or to test your abilities It is just to make sure that you see the Videos and recall the Important contents but we take your point That We do need to increase the number of questions And difficulty levels however We have received the opposite kind of feedback Also that some people feel That Since they are doing this modules Along with their existing courses Having more questions will make it difficult But I think we have to strike an optimal level So we will take your feedback And see if we can give additional Non-mandatory quizzes Which can be made more difficult And also more questions For those students who are more serious About learning, thank you Sir, my name is Ankitri Parthi Sir, my question is about Workplace communication Sir, my question is As we learn so many technologies And languages And we get job In companies So at any instant if we get Any task or if we get any project Which follows Technology with We are not familiar with So what should we do Should we ask the superior To give some time Should we quit it That is a good question Because any organization you join Particularly these days This would not be the case 20 or 30 years ago So today's organization is constantly evolving Technology is constantly evolving All the time new things are coming up So it is very important we keep Up to date With these Technologies as well as new techniques New rules and regulations It could be new ways of doing something New kinds of forms Accounting systems and so on So usually what happens is When something new is introduced Companies provide Training to staff on that Particular issue Also if some students Candidates are selected to work in a company And they do not Have skills in a particular area Companies try to initially provide Some training or Some mentoring and guiding by seniors So despite all this If you still feel that You lack skills in something The best thing is to ask That you be provided training In this so that you can then Perform better The other thing is Today there are a lot of opportunities For learning things by yourself Online there is a lot of material So you can always Go online Or register yourself for online courses And try to learn So IIT Bombay itself Apart from these MOOCs courses We have something called NPTEL National program on technology Enable learning So under NPTEL We have courses on almost every topic From management to engineering To mathematics, science, social science Humanities all of these topics So the opportunities for learning Are immense But if you want some very specific skills Do ask the office people To help you out to acquire those skills And then so that you can Perform better Okay sir, thank you Good evening sir, I am Vakasna And I am working here as a trainer The question in my mind Is related to like If we are doing the effort But we are not getting as much As we should get So what to do then So that is something that happens That you put in a lot of effort But you do not get the credit So you need to analyze What is the reason for not getting credit Is it because you are not being appreciated Is it because you are not visible Is it because somebody Does not You know personally like you Or prefer your work style Or prefer somebody else So you need to try and find out Whether it is lack of communication Because sometimes People put in effort But it is not recognized because That person is not adequately Claiming credit for it So in the previous session Professor Zelle was saying That you need to acknowledge the help That somebody else has provided to you It is also equally important That you claim credit And recognition for what you do So not to push yourself But when it comes to meetings Where work is being discussed You should try to subtly Bring out Your own knowledge On a particular topic So do not push it by saying that I did this But you can always talk about The expertise, the skills And the knowledge that you have On a particular piece of work So gradually people will know That you are capable In a particular area Also offer your own help To others On areas you are comfortable with If somebody is struggling with some work If somebody does not know how to do it You try to help them out So these are ways in which gradually Your own contribution will get recognized There will be A few companies Where Some people will try to hog The limelight all the time Some people will not like to give credit to others So it is always very important in such cases To talk to your leaders or to talk to the HR people And say that You are not being appreciated enough So it is amazing how much open communication Will have because sometimes it is just Lack of communication So once you make it felt That you are not being appreciated or recognized Something will be done about it 90% of the time Very nice position Thank you Okay Thank you very much It is my turn to work with us Karthik Subramaniam If possible we will keep this in mind And maybe we can involve you Many other colleges Also have sent us Notes of appreciation through chat And we thank all of them So we would like to Work as more and salary Is less, what should be done Okay That is always a tough question feel that we are not being paid enough. No salary is enough for any of us, whatever we have paid. And these days we work in workplaces where all of us are always overworked. But salary does not go up even if you do more work. So, in the, see the things are little different in the private sector because in the public sector salaries are fixed. Whereas in the private sector you can always negotiate more depending on how much work you do. So, if you feel that you are overworked but not paid adequately, you can always negotiate, you can always claim that you are doing the work of two people, three people, you are doing the work of your leaders of your superiors and so on and therefore you should be paid. What usually happens in the private sector is that a person who does more work is noticed and that person moves up the ladder quite fast. In good companies with good work ethics, good human resource management, work is always appreciated and there is a, they are put on a track where they get promotions, they can get to higher levels, they are given leadership positions and so on. So, it depends on what kind of work you are doing. So, you need to ask yourself also whether I am just being given a lot of mundane work which is not meaningful to me, which is not contributing much to the organization where I do not get to learn much. So, that is not really useful for you and you should try to either get into a track in the organization where you are doing much better work or you move to a different organization. But if you are doing work which you like to do and you are being given additional responsibilities, usually it will get appreciated and you will be given higher positions with higher salaries in the private sector. But if it is still not happening, the best thing as I mentioned in the previous, in response to the previous question is to talk it over with your HR people and your leaders that this is what is happening, that you are not being appreciated for the work you are doing. Keep an open channel of communication saying that you deserve more in terms of the contribution you are making to your organization. But it is not always possible because in some organization the salaries tend to be quite fixed. So, we have gone through a very range of responses and we have also received some comments for feedback which we will take quite seriously and discuss it among our team and see how we can improve our modules and presentation in future courses. Do send us other feedback also, it does not all have to be positive. So, we are not so egoistic here. We do like some negative feedback because we want to constantly improve ourselves also. So, if there are some problems, technical problems, content related problems, please do let us know. And I would like to conclude the session here because today many students could not join us because they are in the middle of their exams, they are having other activities and many colleges are also having technical problems. So, do send us feedback on all the modules. Do make sure that you fill up the survey forms for feedback because these are taken quite seriously here and we do try to make improvements all the time. And we would like to conclude by saying that please maximize the opportunities for learning that you have got from these courses. We put in a lot of effort and we hope it has been very useful for you and we would like to wish you all the best for the upcoming placements and we hope you all get into good positions very soon. Thank you very much.