 Hi, I'm Nick Reed and for the past 20 years I've been working in businesses helping people communicate more effectively through the keyboard and face-to-face. And in that 20 years I've seen a lot of changes and key forces affecting the way we write. When it comes down to it, all of us learn best by doing. So in this workshop, as far as we can, we cover off some basic principles and then participants will immediately apply that principle to a writing task that is relevant to them. And so by the end of the course, they have the confidence that they know how to write well.