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How do you know your system is working well? by Mark Burgess

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Published on Oct 3, 2016

In this talk, I will try to break down the learnings of 20 years of research, in IT operations, into a practical checklist of questions, under the umbrella of: can we promise a business or organization that its IT systems and services are working according to plan? The talk will touch on subjects like monitoring, policy, configuration, dependencies, scalability, and knowledge management.

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