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How technology helped our deaf service in Surrey

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Published on Oct 25, 2012

http://www.scie.org.uk/workforce/soci...
TRANSCRIPT
My name is David Rose. I'm the Managing Director for First Point Community Interest Company. I have a story to tell you about what has happened in First Point CIC since we set up, from Surrey Deaf Services Team. It was an issue having access to deaf people if they wanted a letter translated; if they weren't able to read it, a member of staff would have to drive an hour, half an hour to the user's home to translate it. When we became First Point CIC, we didn't have to abide by those IT issues and we were able to use the web cam. So we had a laptop with a wifi dongle and we were able to communicate with the deaf person via Skype. They could show us the letter on the webcam or we could translate it to them directly. So we didn't have to make an appointment or anything. So that's my story. Thank you.
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http://www.scie.org.uk/workforce/soci...
Here, First Point's MD, from Surrey, talks about using technology and how it transformed working practices when freed up from council regulations.
The Social Work Practice (SWP) pilots for adult services are an important new development. SCIE project-manages them. The programme puts social workers in key positions in delivering social care. The Social Work Practice Pilots can be found here on the SCIE site http://www.scie.org.uk/workforce/soci...

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