 Okay, so welcome. My name is Linda Kellum. Welcome to the NCLA government resources section Help on an Accidental Government Information Library and Webinar Series, which we call Help for Short for obvious reasons. Thanks for coming. If you are interested in joining that group, I'll put some links later on into the chat. So today I'm very excited about our webinar. We have librarians respond to coronavirus critical resources for business and government. And our presenters are Angel Truesdale, who is the Social Sciences and Business Librarian at UNC Charlotte, where she collaborates with business and organizational science programs. Deanna Day is the senior marketing researcher at the NC SPB TDC. I'll let her tell us what that means. A free and low-cost business consulting service provided by the UNC system and SBA. And then Morgan Richie-Bomb is the business and nonprofit librarian with Greensboro Public Library and Greensboro Goodreadsboro. Thank you, Linda. Oh, I've already gone too far. Thanks everybody for attending today. Like she said, I'm Angel Truesdale. And this is our presentation. And we are focusing a lot on business because we are from the Business Librarianship in North Carolina section in North Carolina here for NCLA. And Linda already did our introductions, but we'll definitely do it again just so you can get a sense for our voice and what we're going to be talking about today. So I am the Social Sciences and Business Librarian for University of North Carolina Charlotte. And I am the vice chair for BLINK. So if there are any BLINK questions, let me know. And then if Morgan. Hey everyone, Morgan Richie-Bomb, business nonprofit librarian at the Greensboro Public Library, located in beautiful Greensboro, North Carolina, if you're not familiar with the area, part of the triad. So Winston Salem, High Point, North Carolina and Greensboro. Thank you. And I'm Deanna Day. And I am a former marketing manager for a Fortune 1000 company who, that was my former life. I became a librarian. And now I do business and marketing research for the SBTDC in North Carolina. I will explain that when it's my turn to speak. Thank you, Deanna. So we have a presentation in three parts, of course. And I will get started. I will focus a little bit on NCLive resources, which we have here in North Carolina available to our libraries here. And I will mostly be talking about resources that I've either come across and found useful or I have actually used and leveraged with my students and faculty here at University of North Carolina Charlotte. So to get started, I did want to just talk about a database that ProQuest has started on their platform, the coronavirus research database. Most of the items in here are open access. But there is obviously some aggregating here to try to put something in one place. And if you go into ProQuest, you can choose the databases. And this is one of the options there. I just wanted to highlight one of the items I found in there after I did kind of an economic search, understanding the socioeconomic disruption in the United States during COVID-19 early days. And so, and you can see I added the link to the direct link to the source there. Because like I said, most of what's in that database right now is open source. So it's just nice to be aware of option and definitely can help us in the future if you're doing more projects or if you're looking for information. I also just wanted to talk about how this was a great chance for me to remind my students and faculty about the publications that we have within ProQuest, especially Wall Street Journal. We have that through ABI Inform Database. And this was a great chance for me to reteach or to teach for the first time how to create an alert and how to create a subject-specific alert. So if you were wanting to get an alert for every time the Wall Street Journal or another publication mentioned COVID-19, you get set up that alert. And so I thought that that was a great way and just a great reminder for people to be aware of what we have. On the right side, I just wanted to list the different business databases within the ProQuest platform here. And just to show everyone that, you know, I do think it's worth reviewing the title lists and the publications that are in the different databases. I had a, just on an off chance, a student asked just yesterday about Business Insider, which I just didn't even think they would need access for, but we do have that here. So also another database that I definitely use as some of the assignments and different focus of a lot of the business and economics courses here at UNC Charlotte shifted a lot of the faculty and students were allowed to pick different assignments. They were able to kind of pivot and do different things. And, gratefully, Simply Analytics was started to integrate a data set from USAFACS, which is a nonprofit nonpartisan that actually incorporates government data into their data sets. So Simply Analytics has, if you just type in COVID-19, and if you're not aware, Simply Analytics is a mapping tool and also gives us a chance to create our own charts and graphs of different things. And they just added scatter plots, which was really cool to see this past month. So they have this data set in there and it is, it does track deaths and it actually tracks confirmed cases. So if you were wanting to create your own custom mapping and trying, and that's what a lot of my students were doing, they were looking at Mecklenburg County here with Charlotte, obviously it's the major city of here in North Carolina. And if you can see on the right hand side, the map that I created here, this is total confirmed cases as of June 15th. So you can see that the data is updated pretty regularly every two days, I believe. And you can see that out of all the surrounding counties, Mecklenburg actually has the most cases, of course. And I think the closest cluster to us in terms of confirmed cases is actually obviously the triad area, kind of where Morgan is with Greensboro. So, yes, definitely check out Simply Analytics. And the next thing I wanted to talk about that we have through NCLive is Morningstar Investment Research Center. So in all of the things that we're doing, a lot of my students and faculty were looking at the markets and of course the stock market. And so I found these really great reports in Morningstar that had different sector reports. And so if you click on markets there, you have the technology one here, and this is, you know, tech stocks are selling off due to recession concerns, but opportunities are rising in software and cybersecurity names. So if anyone's looking for, you know, what markets are really surging and not really hurting from the crisis, that was something that we use there. And then the report from communication services, the market downturn has put several high quality communications firms on sale. And that was used in a great way to try to show what people, what their reactions, what their response is to this crisis right now in terms of business. So I'm going to talk a little bit about government resources and the top number one hands down source that I have used with faculty and staff and even with family recently I used the census hub. So they have a COVID-19 hub. It's the demographic and economic resources here. You can see I've linked to the PDF which is kind of a facts set or the fact sheet for this hub. I'm going to show you a couple of things featured here, but this is just a two-page PDF that shows you what they are trying to map on their COVID-19 hub. And this slide shows you the impact planning report. So not only were students and faculty looking to potentially create their own maps with simply analytics, but what about the demographic makeup of our different communities? So I pulled, you can do it by state and then you can do it by county of course using the census geographic definitions. And I pulled Mecklenburg County here and you can see they have the key facts at the top. And even in the middle here there's some business information here and they have highlighted what they call vulnerable populations. So those over 65 and older over here are those who are uninsured or those who are at risk or in poverty based on government definitions. And then so this is the front page that's automatically generated. You can download it in different file formats and this is the second page of that. So it has already pulled information from the American Community Survey and their other data sets to auto-populate this impact planning report. And I just want to show you on the next slide that this report is actually interactive. So the previous slide had the pictures of the downloaded report so the front and second page. But if you actually were to click on one of the sections on this hub, it actually pops out the data for you to see in more detail. And I copied this right from the website. So you can see that number of non-employer establishments for selected NAICS industries, they've kind of mapped this out. They've talked or I should say they've collected different industries to highlight here and you can see that personal care services. There are many in Mecklenburg County as opposed to at the bottom here which would be affected by COVID-19 amusement parks and arcades at the bottom here. So again you can select this by state if you can see here and then narrow it down by County from there. So you can actually, we had a student who took the North Carolina report and then compared it to the Mecklenburg County report and that was a great way for them to make a comparison of the impact right now. I just want to show you at the bottom of this hub there are other things that you can map as well. So 65 and older, you can see here Charlotte has a large population again with the closest density, closest to us would be Winston Salem Greensboro High Point, that triad area. Socially vulnerable populations, you can see Charlotte has something what we call the Crescent and the Wedge. So you can see that Crescent and Wedge here and then of course where the uninsured right along those socially vulnerable populations with the Crescent and the Wedge again there. So that is at the bottom of this hub and actually I think it was just yesterday since it's had a webinar about this but they are going to be adding more and more data points on here that try to really get to how COVID-19 is impacting our communities and they actually I think have something coming out on Monday that they're going to add to this hub. So keep a watch out COVID19.Census.gov. The other thing that Census has done that has been a huge help to me and I have shared is the small business poll survey. So this is a weekly survey that they are doing with business owners and they are trying to track changes over time. So you can see here in this graph here data collected on May 31st through June 6th is their most recent that they've posted but they have weeks going back to about March. So in the last week that this business have disruptions in its supply chain and you can see I tried to highlight utilities here as kind of one of the lowest sectors of industries that have had a major impact here and then over here in the last week this business has been changing operating revenue sales receipts and not including financial assistance or loans. So you can see here kind of that national national average running through and the different NAICS sectors that they have mapped at the bottom of this bar graph as well. So this has been great as well and you can see the link to that is a little bit different. And this small business poll survey they are committed to doing this throughout the pandemic to see how businesses are being affected especially small businesses are being affected during this time. So the last thing I wanted to show is this was actually recommended to me and I was able to use yesterday is the Federal Reserve Fifth District which is what we're in. So Richmond Baltimore Charlotte but covers the Virginia's right Carolinas and Maryland I believe. They have also been doing some surveys and have tried to capture some economic information to disseminate to the public and you can see the link for it at the bottom of the slide here. But how is the following change because of coronavirus outbreak so you can see that they have mapped out or they have done a bar graph of the different responses here. So and over here on the right I thought this was really good you know is your business still operating and you can kind of see how much of the red is for arts entertainment and recreation. So that is another resource that you can use to map out businesses for an economic impact for your local locations. So I am going to pass it off to my colleague Morgan now. All right thank you Angel. So once again my name is Morgan Richie Baum business nonprofit librarian at Greensboro North Carolina Public the Greensboro Public Library. Today I'm going to be providing a case study of sorts so that you can get the perspective of a public librarian but also a perspective of working with local organizations, state level organizations, and even federal organizations to provide support to our small business and nonprofit community. I'll really be highlighting the importance of outreach to these organizations and the importance of alternatives to SBA funding industry research and again working with those partner organizations. Next slide. All right so this has really been an exercise in providing resources to a community that is experiencing a crisis especially our small business and nonprofit community. So I always say you know when I'm working with our customers I'm not here necessarily to give you business advice but I do pride myself on being a business information expert or at least I try and be an expert but that also extends to our partner organizations understanding our city departments our entrepreneurial ecosystem state system and how those all work together to provide support to our small business and nonprofit community. What I experienced was we were the kind of first point of contact for a lot of our small business owners and nonprofits that we had already developed relationship with and then the word had kind of spread throughout our community for getting them connected to the information that they needed to make very kind of quick pivot like decisions as it relates to getting capital for their small business or nonprofit or trying to decide whether they should close up shop or what what should their next steps be. So it was very much tapping into our relationships with other organizations to try and help them make those connections that could provide that expert advice financial advice legal advice etc to help them make those decisions. Next slide. So really starting at a federal level kind of the onslaught of questions we started receiving were around the SBA funding programs the care funding idle PPP federal funding can be complicated to understand at the best of time and then you kind of add a panicked small business owner to that mix and it can be really difficult to answer and get the information that they need right away. So we really relied heavily on our partnership with SCORE the SBTDC and our Women's Business Center of North Carolina. I recognize we have a number of different organizations or excuse me a number of different libraries from across the United States here but I would imagine that you have similar types of organizations SCORE I know is a national organization but hopefully you have similar types of organizations in your communities to form relationships with. The great thing about these organizations was they can not only help because they are so tied into the SBA and understand to a large extent the type of funding that's available in the process. So they can not only quickly tie in the small business owner to that process helping them fill out the paperwork and the information but because they offer that educational element it was a really great way to get our small business owners and even our nonprofits connected with somebody here locally who had been through it before could provide them the guidance they needed to fill out all this paperwork and forms etc but also provide education and a mentorship level of relationship with these small business owners and nonprofits. Not even to mention how excellent these websites for these organizations are in terms of providing access to up-to-day information. Not only about capital but just different things you need to think about when it comes to reopening your business in COVID-19 etc and I know Deanna will dive into a little bit of that as well. Next slide. So looking at a state and local level of course our department of commerce our state level department of commerce department of health were really our go to resources for getting our small business owners and nonprofits connected with thinking about all right so you know what phase as our state in in terms of reopening what does that mean specifically for my business. What kind of guidance do I need to be giving to my employees when customers are coming into our buildings what do I need to be thinking of these were some really great resources to get our small business owners and nonprofits connected to. I also want to highlight the private public partnerships that may exist in your state so here in North Carolina we have the economic development partnership of North Carolina. Also commonly a section of that is business link and see which I know many of our business librarians love and adore here because it provides great access to state level information that the small business needs whether it's registration you know getting your business registered and licensed. They provide counselors in both English and Spanish to help small business owners navigate that process but as COVID happened they started to put together some very specialized resources that I found our small business owners and nonprofits found very helpful and I would be remiss if I didn't mention our North Carolina community college system small business center network so we have small business centers at and all of our community college campuses here in North Carolina that provide free and low cost services to our small business owners and nonprofits and they put on some excellent webinars and just again mentorship and education opportunities and these organizations were especially helpful because for some for some individuals this was the opportunity to actually start and grow their business whether they were furloughed or laid off from their regular job and now they have the time and energy to put into thinking about their small business idea or you know COVID provided an opportunity for their business the small business internet work was really great for getting them those kind of essential skills they needed to think about in order to grow their business and then at a local level we work a lot with minority owned small businesses and as has been pretty widely reported our minority owned businesses really struggled in terms of getting PPP funding and other SBA funding and that's for a lot of different reasons a lot of our minority owned small businesses lacked relationships with lenders SBA lenders or they just didn't have the infrastructure in place to quickly fill out those applications so as I worked to pull together resources and information that could provide resources of capital and grants etc to our small business owners disseminating that information through our minority and women business enterprise and our economic development and business support center was really important because that allowed my network to grow two times three times over and get that information into the hands of the people that really needed it next slide all right and then finally in terms of databases and organizations and associations that we found very helpful for helping support our small business and nonprofit community industry information you know when you're quickly when you're a business owner and you're trying to quickly find information that's relevant to what you're trying to do industry information industry associations can be so helpful and for a lot of our small business owners they hadn't thought about industry information since they were putting together their business plan so reintroducing them to NAICS codes the census website where they could look up industry codes was important an abin form abin form which was a database angel had mentioned also subscribes or provides access to dunham brad street's first research industry profiles which if you haven't seen those they're small 18 20 page industry reports that are updated quarterly but it was just enough information to help inform our small business owners about their industry and getting them connected with industry associations that could provide them more relevant information as it relates to their industry I also want to highlight 501c6 is like your local chamber the US Chamber of Commerce they've just done such great work in terms of providing webinars and really advocating for our small business community and really listening about what they need and reporting that up the US Chamber of Commerce I found their website and resources and webinars to be really great for thinking through the federal level of information that was coming out as it pertains to a small business owner and then finally I just want to mention when thinking about alternatives to funding for capital for a small business or a nonprofit we've worked a lot with getting our small business owners connected with our local cdfi's community development funding or financial institutions they have been so instrumental in offering a low interest loans grant opportunities even and what I've especially loved about working with them because they're community-based they also offer again that mentorship educational opportunities so it becomes a really holistic experience for the small business owner and then finally I know many united ways throughout the country are offering special COVID-19 grants and funding opportunities and while those are typically going to be for nonprofits 501c3's one thing that I've encouraged our small business owners one reason I've told them to kind of keep track of who is receiving funding from the united way because the united way is trying to fund organizations that will help impacted communities which include small businesses small business owners so we have seen our united way fund some different nonprofit entrepreneurial support organizations that in turn have been able to offer lots of great programs and support services for small businesses that time is of the essence right time is key so they've got to as soon as those applications open and those programs open they just as quickly closed because there's such a need for them so this is just one way to get our small business owners and nonprofits connected to that system so this is a very quick short glimpse into my everyday here as a public librarian trying to support our small business and nonprofit communities and I will turn it over to Deanna. Thank you and if you want to just go ahead and go to the next slide I will just mention when we did this practice day before yesterday I thought it was a little uncanny with no rehearsal or anything how we kind of went from macro to micro between the three of us we started out with very broad based approaches of the resources that were available we drilled down to the local level and I'm going to take it even one step further but to do that first of all you kind of have to understand who we are to make it simple my elevator talk is speech is always that we're a joint venture between the SBA and the state of North Carolina but technically what you see on the screen is the disclaimer that we provide to our clients and to anyone else that we're working with we're an extension service of the North Carolina University system we operate in partnership with the U.S. small business administration the T in there it's the small business technology and development center the T in there is for technology we also do technology commercialization it's a great fit we were one of the very first ones who offered that as part of our organization so you want to move on for me angel to the next one a little bit more information we are the host for this SBA small business development center program we started in 1984 here in North Carolina but it was actually developed during the Eisenhower administration so that there could be a joint venture again if you will between education and business resources so we provide outreach services we are located on all UNC campuses we serve over 5,000 clients each year we provide over 60,000 counseling hours and that's everything from finance to accounting to marketing these are one-on-one no-cost low-cost services 80 percent of our employees have graduate degrees or higher many of them have retired from a business career we have about a hundred employees right now but as a result of the pandemic we're going to be employing another 20 or so counselors to assist our business clients the map here is just to show you where we're located within the state of North Carolina on each campus I said over 60,000 counseling hours we've also we can count through attribution over 200 million dollars in capital formation in the last two years so would you go ahead and move on for me angel this is kind of a snapshot of who our clients are to give you a better idea of who we are talking to and working for every day no one is excluded if you are in North Carolina business or you want to start a business in North Carolina you are welcome to contact us we focus on small to mid-sized companies with 10 to 200 employees but we also work with pre-venture those are the ones that may not even know what type of business they want to start yet but they know they want to start a business we provide that launch type service for them we provide workshop seminars educational programs we have a slew of web-based resources and we also do applied research 40 of the businesses that we serve are women-owned 35 percent are minority on businesses 28 percent are rural and in addition to that another service that we provide is we are a designated lead responder during disaster so if there's a hurricane flood tornado it's actually my boss she serves on the north carolina emergency management disaster recovery advisory team that's very long but to give you an idea if there was and there have been several hurricanes in the last two years businesses are shut down as they were down around wellington and burn new burn in the last couple of years and we hadn't even recovered from Matthew we will be sitting there at desks in locations with the sba helping small businesses fill out those loan papers so that they can get disaster loans just to show you a little bit of the breakdown of our clients that's the pie over to the side we track that every year we use census data especially from county business patterns to see how we measure up with the clients we're serving the clients that are in north carolina and those within the population in general so could you move on for me angel thank you so my department i'm marketing and research and what i do is i provide research services and support services for small businesses and our clients i do organizational marketing research so that could be outside of specific clients it could be organizational based it could be for the department of commerce it could be for main downtown main street the rural center um when we needed to declare a disaster in north carolina so that we could get the funding from the idle loans and the ppp's and get our our clients enabled to participate in those programs um they actually reached out to us to provide information about the clients and the business breakdowns within the state of north carolina so we had to provide data even for the department of commerce and for the governor in that particular case we also work with the edp and c so some states might have a department of commerce or a marketing department we have as morgan already mentioned kind of a it's kind of a joint venture also it is a public private enterprise system so it's run publicly all right it's run paid for privately but it's run for the public good or for the state we provide online resources webinars screencasts for training and communication for example i teach people how to use reference usa or i teach them how to use ibis world simply analytics in our screencasts so my counselors can use those i do white papers as you'll see in a minute annotated bibliographies and i joked day before yesterday with my colleagues that i care about annotated bibliographies and i care about citations but i can't actually say that our clients or even my fellow counselors here are nearly as interested in that and then we do primary and secondary research at micro and macro levels one example today is the business pulse survey the angel mentioned earlier that was sent out by the census bureau and the sba to 100 000 selected businesses around the united states and it's ongoing and what i've done is created an absolute match of that survey sent it out to 5200 of our clients to see how our responses will match up with those of businesses nationally so that is something that we would do on a on a frequent basis so angel if you could move to the next one with all of that being said um we have all these tools we use ibis world we use census i said we there aren't a lot of people in this department but census we use the nc live data which includes the pro quest databases i use things from the university level mental uro monitor ref usa simply analytics um the fifth district monthly updates as were mentioned in every one of your districts if you are not using the federal reserve districts most of them do provide a monthly update of economic conditions within the district where you are located you can even get that as a monthly feed if you aren't already so it provides a lot of information about about new housing starts construction starts employment unemployment um and different trends within the various nix codes so i would use all of those but for our purposes with our clients and with other clients within the state we're trying to convey information so i'm pulling all that together and we're creating weekly newsletters we utilize social media blog posts we do some articles on pandemic and post pandemic marketing resources for remote working as you probably recall when everybody went home around mid-march nope not everybody had used zoom or webex or any of the other science of tools that are available cyber security suddenly everyone's working from home how does that affect the security of our um internal data and our clients data and then mental health issues i was very interested in that one because the data was telling us for example the suicide hotline sponsored by the u.s government their calls were something like 270 percent then we also have the we created webinars and one-on-one zoom conferences for our clients on the various funding that was available created webinars that would show them exactly step by step how to fill out the paperwork and get it submitted as i mentioned we had requests from commerce the governor's office and then the survey responses as i also mentioned so you could click the next one for me angel so these are just some of the examples how we took all of that information that's available to us and turned it into communications and responses for our clients and here's some of some of the examples that first one to the far left is our weekly newsletter that we sent out to all of our clients anyone who had been in contact or received counseling within the last two years has about 5,200 dedicated clients who are willing to accept emails from us and we use social media so one of the articles or one of the weeks i focused on marketing which by the way was one of the most important or one of the most popular topics that i wrote on during the eight week period so we not only published that in our blog or newsletter we also published that on linkedin and other social media outlets you probably recognize if you're a librarian the lib guides so what i was trying to do was take all of these various tools and create a coronavirus section with all of these tools the bibliography you can see at the far right our communications director then took the articles that i wrote and created a kind of an infographic or handout that people could utilize and as i mentioned there's my annotated bibliography which i find immensely interesting but unless you're a librarian not everybody cares half as much as we do and the same goes for citations but some people are interested in getting more information so you want to click on the next one angel if you would and again here we are at some of the other tools that we created internally or externally that small business poll survey is that exact representation of the one that was sent out by census and sba there's another resource list the graphics on zoom google chats hangouts because again not everybody knew what they were how to access them where the tutorials were or even how to reach out and utilize them i had to provide that information not only for my internal people in some cases but also as a handout to our clients and then we have our own internal staff newsletter and again more information from social media so we combined all this information and we posted it at our internal website and could you click on the link there for me angel so this would be our this is our normal website but what we did was we changed the banner and behind that navigating banner you can click and you can go ahead and click there if you wouldn't mind you can see pages we had the news updates those were streaming those were updated as we would get new articles or press releases either from sba or from emergency development or the state you can kind of see what those things are and then you could click on other boxes located here our partners are located above across the top i do need to mention because already came up with the small business center network that second one within the state of north carolina those are located on every community college campus they provide somewhat of the same services but they are funded strictly by north carolina the spt dcs we're located in every state there are actually 58 of us because some states do not operate centrally they operate with multiple offices for example in pennsylvania you have one at temple you have one at the university of pennsylvania they're located in different places within our state where we have a central location all the others operate from us but we are funded by the state of north carolina and by the sba it's a joint funding spcn on the community college campuses provide some of the same services but they also operate training for technology and manufacturing and whatever the focus of that particular community campus might be so this is kind of what we've done here the tools that we've used and as a librarian how we've combined them to create some resources and support for our counselors and clients i think that might be the last slide so thank you very much thank you very much it's fantastic we have uh so you have friends to ask me i'm gonna make one mention really quickly um i just wanted to say that um one of the things that i had in my nose but totally forgot to mention is what the census the business formation statistics that's one of the things that's really being looked at really closely right now and that's one of the things that they're going to add to the hub on monday um so if you're like me i'm really watching um the COVID-19 hub um that will be something to be on the lookout but you can look at that information um currently on their website so i'm just not on that hub and i'm i'm going to mention something too that i failed to mention earlier morgan brought it up and she and i both agreed and i probably angel would too but i know my day job is doing research for business clients i spend probably probably 45 to 50 percent of my time doing that um and i have noticed during this pandemic even when they were working from home and maybe their business had closed down or to change format so they're delivering orders or they've opened curbside or they're doing telemedicine they still needed business and marketing research so i was still spending my time helping either brand new or emerging clients or those that were existing who were thinking about expanding their business during this period of time and i i know morgan had the same experience great um are there any questions i'll give a second for people to send in questions if they have them i guess my one question for you um diana is if you and i wouldn't expect you would know all of this but if there are organizations like yours in other states if you have a because we have so many people from outside of most Carolina yes this is this is national this is and even in Puerto Rico we are located in Puerto Rico as well there are 58 organizations like ours as i was saying for example we all operate out of a central hub here in Raleigh but we're located on all 16 UNC campuses um Texas they operate on various campuses so does Alabama so a number of Missouri california they have decentralized operations but you can look it up you can go online to the ASB DC that's america's small business network and you would be able to find the contact people closest to you in your state so it's america's small business network feel free to ask some questions um one of the questions i was wondering is is there is any data that you wish you had access to and this is for all three of you that you've gotten questions about that you haven't been able to find um that you think would be helpful for the community as always i wish the census data wasn't two years behind yeah and especially now because they're expecting when i get requests from other agencies or other people or those people providing loans they're expecting us to have more timely data and frankly that's one of the reasons they come to us because we do have more timely data although ours is only representative it's not going to be you know 100 percent of the population but anyway yeah it'd be great if if that was a year behind even so one question i um was really struggling with um providing information for but luckily it has um we've we've seen more resources come out was uh dealing with hr issues towards reopening um that's it really for us um in terms of some of the best resources i've been able to provide has been provided from the private sector and that's when our where our chamber of commerce has come in very handy there's different chamber members who run um hr tight businesses and they've worked with the chamber to put together very localized guides um that i know a lot of our input on webinars as well that have been very instrumental in terms of providing that type of hr information for our small businesses well i i want to make one last comment that i forgot to make there is still a hundred billion dollars in funding available and i was trying to look up and i i apologize i meant to do this before this started but i believe the cutoff is the 30th of the month it was recommended on a call that i participated in the other day that the paperwork has to be turned in five days ahead of time so they have time to process it but there is still money available and there is also um a new opening for new eidl loans and funding so that's something that your clients or your customers or those that you're speaking to might be interested in the money is not completely gone to pick you back off of that this is probably the first time um in my short career as a business librarian and a non-profit librarian i'm getting emails from um people who have funds asking them please we need we need to spend this money please send them our way so they're they're i think you know it was so frantic at the beginning and applications were closing and the need was there um and then more funding happened and then it we've kind of seen us at least i've seen a bit of a slow down in terms of i think there's might be this misconception that the money just is gone but but it's it's there so to reach out to your local we like our our county has received gilford county has received cares funding specifically for them to distribute so they have that and they're they're looking to spend it um i just wanted to jump in really quickly and talk about you know um dana said you know to having timely information that's so key um and i will say that a lot of the things that we're looking at on the census site is um information that is quite old um and even thinking about the economic census you know um which is great that we have that information but it's from 2017 so um i've just been telling some people to just make sure they check out the it's not demographic information but it helps a little bit with industry information the small business poll survey the other thing that the census is doing is the households poll survey so it doesn't give us a clear picture of demographic makeup but um they are starting to do a little bit more information about how different individual households are being affected by the pandemic as well so both the small business poll survey and the household poll survey could could lend a hand in this time so um that's where i would look for any kind of timely information so we'll see what happens right and yeah we have a question now um to our library since we have pro quest databases available be able to access the pro quest corona by virus database you mentioned or is that a separate thing we would have to purchase no um as far as i've seen and i went through nclive directly nclive.org um you should be able when you go in to i usually i think i just clicked on pro quest central um and i was able to click on the choose databases and the coronavirus database was in there so that should not be a special database um or anything like that and if you don't see it i would definitely just reach out to your nclive um rep because that's not something that is special to my university at all and we might we have a lot of people who are not in nclive um but i think i'm pretty sure um i'm actually looking now it's pretty sure it's a free harder the progress if you have pro quest central um which i believe is just their aggregate i mean if you click on pro quest central it i might click some of the other databases if you have um there like i said the pro quest central product you should have the coronavirus database again contact um me too in your area i keep forgetting we got um people outside of Atlanta but yeah you contact whoever um and that should be there but again a lot of this is open access but it's a great aggregator for a lot of that information so you don't have to kind of go around um doing a lot of different searches yeah i did a session at the national ASB DC conference a few years ago trying to do basic marketing research training and we are very very very fortunate in the state of north carolina to have nclive it's a 32 library consortium that provides a wealth of information to anyone who has a library card either academic or public within the state or people that own a business so a lot of places don't have that information we are very very fortunate here yes it's a great model for consortium yeah thank you i think um i don't see any more questions coming in but our presenters i am sure are happy to touch base or have you touch base with them or ask some questions um so thank you very much um angel morgan and diana for coming to present for us and sharing your knowledge this is very interesting very helpful um thank you thank you