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Published on Apr 10, 2015
The USAID-funded SPICE program, implemented by the Cambodian NGO Open Institute, strongly affected, from October 2012 to March 2015, how civil society organizations and their target beneficiaries communicated, empowering the NGOs to use voice as their main channel of communication, either through the use of Interactive Voice Response, or through Self-IVR, a technology developed by the program to deliver voice through smartphone applications. SPICE also helped to create awareness of the need of owning phones that supported Khmer, developed such support for Android phones and translated Android to Khmer, in partnership with Google. One of the results of the program was a platform to be used for anonymous reporting of human-rights related information. Finally, the SPICE program supported the BarCamp movement in Cambodia, helping it grow to most university cities in the country. In all, the SPICE program interacted with over 1,200,000 Cambodians. It received the Award to the Best Mobile Solution for Development in Asia.