 Now, regardless of whether you are using a paid or free Instagram profile, you still need the following four components that we discussed. In this lesson, we're covering specifically the business operations, as you can see right here. Now, let's dive right in. Operating parameters. From the customer side, we're talking about the ordering window. What is that? That means that you are setting up clear hours and clear days of your operations to let your customers know when they can place an order with you and the delivery window. You're setting clear time of delivery as well for your customers of when they should be receiving their orders. And once again, don't worry, we're going to dive into a clear example for you later on in this lesson as well. So just understanding that there is a clear, precise ordering window and a clear, precise delivery window for your customers. Now, on the business owner side is important for us to dictate our preparation windows. When are the times that we're going to be preparing our items? When are we going to be going out to buy the items and ingredients? So why is it important? It is because you need to set yourself up for success. You need to set up your operations. So then that way you can actually have a work-life balance. So then that way you can manage your time accordingly, prepare for the week in advance and most importantly, happy customers. Then you set the right expectations for your customers as to when they should be receiving the orders and when we would be replying them. They are much more happy. It builds trust, reliability for your business. A lot of businesses that I see and a lot of accounts that I see, they don't have these clear expectations that they set out and thus when you're not managing expectations carefully then a lot of things can go wrong, miscommunication happens and poor customer experience. So three windows of sale that we previously talked about. First up, ordering window. Be super specific what the cutoff time is for ordering. So for example, or ready to grill as an example that I'd love to use. For them, the cutoff time for ordering is Saturday at 9pm for taking in orders for delivery the following week because they need to make sure that they have all the preparation and prepare the food for their customers. So be specific with your ordering window. Next up is the preparation window. Now that there is the cutoff time of Saturday at 9pm, it is the hours that you schedule yourself to buy the ingredients and to prepare the ingredients. So after all the orders are received, let's say if you receive 10 orders for that week, now you can schedule time to purchase enough ingredients to fulfill on that Sunday. So then that way you can do all your packaging on Monday and delivery on Wednesday. So now that those two windows are dictated and set for your customers and you have communicated that to them, then dictate the delivery window. It's either delivery or pick up to fulfill the orders. So for example, Wednesday, Thursday is pick up and delivery from 12pm to 7pm. So then that way you can coordinate with all the customers that have placed the order. As you can see here in the visual format, we talked about the ordering window. So people can order from Monday all the way up until Saturday at 9pm as a cutoff time. This is what it looks like as the first window of sale. Next up is your own preparation from purchasing ingredients to preparing the food, to packaging the food, this is your window for preparation. So then you know that this is your time, right? So for your specific time, you can actually set the preparation window that fits best for your schedule. This is just an example to showcase to you what it looks like and why we're doing this. Lastly, the third window of a sale is delivery and pick up. This is the time for delivery and pick up for all these orders. So as you can see, when you have this schedule all laid out, it becomes a lot easier for you to manage this operation. And this just goes on from week two, week three, week four, and it just keeps going on like that. But if you don't set this up properly and if you're not clear in your operations, then it becomes very, very difficult for you to manage orders, manage your lifestyle and manage this as a side gig. So in this lesson, you have already learned how to do that. Now go into the resource link below, print out the weekly schedule template and establish your own hours of operations for yourself and your customers.