 Hey guys Jeremy here. Sorry for a little bit of a delay here. I've been really busy actually got to do some wedding videos and whatnot and so just some work up and really enjoying getting to work the last few days. So this video as you can see from the title is about Loot Crate. I have only one experience with Loot Crate and I literally just bought the one Mass Effect Loot Crate that came out good god like three four years ago and I actually really enjoyed it. I used a lot of those things to their full extent. I got the socks. I wore the socks until they had massive holes in them. I still use the backpack from time to time. Obviously I got a new sweater from it. I almost used everything of that. I think it came with one little plushy thing of a of a volus which I just have in the entertainment area but otherwise everything that came with that crate was great. I've never been inclined to do one since as most people know me I'm very stingy with my money even more so now with the whole recovery thing. I am very very particular with what I spend my money on and the idea of spending money on something that I don't 100% know I'm very very against. I was really against buying the Mass Effect one when I started to think about it but I'm just such a huge fan of it and when I realized that it's literally just pieces and whatnot from different distributors and considering now that there isn't really a Mass Effect store anymore it's literally that different distributors selling different things now. It was pretty cool at the time. So when the Lords of the Rings one came out I was like all right they can't fuck this up. There was an option between buying one crate or buying three and three being the three movies so I decided to do that. Me and my roommate both have done that. We put our orders in in March. Mine specifically March 13th. What has transpired since then is probably one of the worst displays of a company taking my $230 and saying absolutely nothing. Absolutely nothing. The only way that I know what's going on is because we've sent them multiple emails and on top of that we have also been looking at the Reddit chat stuff. The whole thing just seems to be an absolute chaotic mess right now and Lucrate is doing nothing about anything. And also it doesn't help that you read articles saying that they just laid off 150 employees or the fact that other people are getting the same issue with their monthly subscription. There's one video I watched where a guy received his April one in June and the first thing he pulled out was a Red Bull can. It looks like Lucrate is going to be another one of those companies that joins the pile of dead crate subscription thing. In fact Mark who's been here for the Nightmare on Elm Street in the Friday 13th reviews had a lot of subscriptions to a bunch of different horror crate business companies who have all gone out of business. I think he's I think he's gone through four of them. So to see Lucrate going down the same path isn't really a surprise to me considering what this company has been doing for this as long as they have. This was a idea that was only going to last so long and for how much they supposedly charge it just didn't make any sense to me Ergo why I only ever did a once in a lifetime thing which was the Mass Effect one and then I decided to do again with the Lord of the Rings one. So to give you an example of what's been going on I'm going to give you some screenshots of the conversations that we've had. My roommate has the one who's been emailing for the both of us because obviously with my own personal issues I just didn't want to put an effort into that because I didn't care about that at the time. So she's the one who's been corresponding with it. So the first email here is when we were inquiring about how much longer the deadline was for the supposed deadline of the Lucrates which was originally on March. Said hi I was wondering how much longer all three Lucrates would be available to pre-order and we got a message here from Errol. Thank you for contacting us sorry for the inconvenience which I don't really understand you know you should probably publicly post that but as you'll see you'll understand why they didn't. The deadline for the first Lord of the Rings Lucrate will be March 15th. We apologize for any inconvenience this may have caused. Let me know if you have any further questions. Thanks. So that's not too bad. A little odd that they apologize twice because maybe this guy knows what's happening. So a little while later obviously my whole cancer business kind of put a lot of damper on everything. It was about a week before June we were kind of wondering hey where are our crates? Because originally from what we had seen from what they told us like not in emails but on the official orders is that the first one would be coming in April and then they pushed it to May. So that's why we started at emailing them about it and that's also when I started looking up stuff on Reddit about other people having issues. So my roommate wrote on June 2nd hello just wondering what is going on with the Lord of the Rings crates. It's understandable if they have to be postponed but the lack of updates and communication has been extremely disappointing. We were told they had been pushed back until May when we received no news. We had to look on Reddit to find out that they were being pushed back again. Are these orders going to be fulfilled? Thank you. Not listening. Not listening. So this one's from Erson. This response was two days later. Thanks for writing to us. Unfortunately there was a shipping delay with the Lords of the Rings limited edition the journey begins which now makes me think this is going to be about the goddamn hobbit. With the latest update we were advised that all crates should be shipped out by June 10th to 15th. We understand this is a long time to wait on top of how long you have already waited and this is a great inconvenience. I thank you for your patience and understanding. You should receive a tracking email as soon as the order has been shipped so keep an eye out for that notification. Least to say we haven't heard shit. So finally we sent another email about a few days ago saying so June 10th to 15th has come and gone. We still have not heard anything from you guys. It's not the delay that is frustrating. It's the lack of communication and it's true. The fact that we haven't heard absolutely anything we have had to go out of our way to figure out what's going on. I've had to read Reddit posts about what the fuck is going on. So the fact that loot crate is showing financial difficulties just with their employees as well as the monthly subscription people and then this issue going on right now it doesn't exactly bode well for the money I spent on this. I'm honestly really considering asking for a refund because we both got three. Like we both got the three for ourselves. But I noticed something when I checked my phone. So when I was looking on my loot crate account on my phone I noticed this little bullshit up in the top. The auto renewal date of October 15th 2019. I never signed up for a subscription. And I already paid in full for this thing. So if they're gonna try and fucking charge me again I'm gonna have some words with them. You don't fuck with my money. So I'm really hoping the loot crate has a response for this because I'm gonna send them an email today saying hey where the hell are the crates and what the hell is this auto renewal crap. I've paid in full. My invoice even says so. Give me an answer about what the fuck is going on or I want a refund right now. But then I'm even worried about asking for a refund. I have a feeling that they're gonna ball and chain me for months and months until I get that money back. So I'm kind of caught between a rock and a hard place right now. So this is mainly just a big shout out for anyone else who has ordered this loot crate. Please let me know what you guys are going through. Let me know if you've had any answers or what not or what the hell is going on to this thing. Because this is some straight A bullshit. The fact that this is so poorly communicated so poorly advertised. You can even buy the thing still. You can fucking buy it still. This is three months after the fact that it supposedly wasn't going to be able to be pre-ordered anymore. So what the fuck is actually going on? Sorry for the rant but I'm honestly really really upset with this because I put money into this before I went in for surgery and right now I'm being very very careful with my money right now. So the fact that something I ordered that was quite expensive months ago was supposed to arrive months ago has not even said anything about it. I'm understandably upset. So let me know what you guys think about this issue. Please let me know if you guys are having any issues with this as well and God forbid if any of you have any answers to this I would very much appreciate them. Anyways guys if you like this video leave a like and if you're interested in more maybe subscribe and let's hope that loot crate gets their shit together because I'm never buying from them again after this. Together in an all-new movie thanks to a successful Kickstarter campaign but we are still asking for your support. You know Nits you can't get more money unless you offer questionable favors. Yeah guy unless of course those favors involve the ladies guy. By support I mean getting the word out guys. Oh well couldn't you find a better means than this guy? All he seems to talk about is supernatural or hold a coffee mug real awkward. Why didn't you ask a Kardashian or something? Yeah guy get in with the ladies guy. Hey he's trying to help out. Like you've been trying with Kimmy Burton? I've seen Jabba the Hutt finish a marathon faster. Yeah guy you're a massive slug thing guy. To see any and all updates about the upcoming Undergrads movie be sure to check out and like the Bring Back Undergrads Facebook page and with any luck we'll see you guys soon.