 big, romantic moment to distinguish, I'm going to continue to use that word big here. And part of this is, so what's going to come from here is a circle. This is going to be where we're going to distinguish what we learned. So first up, we have observe what just happened. The subtle, the big toothbrush looks like it's kind of looking at the external. Identifying the moment for what it is. Next up we have, this is where you kind of take that control item. What does that mean to you? If you're an introvert, this may be the most novel thing that I show you. Interesting fact, and so they love to discuss. So what I want to encourage you, introverts, share what is going on. Or you want to tell somebody about it, stop for a moment yourself. What you're trying to drive out on this side is what have you learned. Okay, so I said that karas are just moments that are viewed. Take your time. Loop around and around, observe more, reflect more, discuss more. What you're trying to figure out is what is the learning aperture. Next is how do you respond? At this revelation, you think you have this idea. You can't do that. So don't just have the observation. Don't just have this lesson pop up in your head. Write it down. Do something with it. Think about how you're going to respond to it with a plan. Sometimes the plan doesn't come to a little bit later. That's okay. Hold on to it. The nice thing about having a tool like this is that you can pause. Next up is account. As in accountability. As in tell somebody, and in your plan, how a way where it's actually contingent that somebody else is going to go through a conflict with the plan. You just count the times. Again, how many promises have you made to yourself? I'm going to do this. Give somebody that leverage in your life. So this can change your direction, but in the tool often, you'll see from the karas like the old battery airline going in a different direction. Like karas don't just have the ability to just make you a... So five years ago, my aunt got married. In the fall, it was time for... I was hired at this company. I worked with the mobile app team, that sort of thing. And then they started asking me to work with the... I just started asking some preliminary questions. I wasn't... It was not quite what I... It wasn't quite what I had with that. And so I had some questions. And I found that the web team was a group of very talented designers who bring their absolute best development. They wanted to grow that side of the business, but there was kind of a catch there. We could quite give it a hum. Development standards, like the site standards, amazing. But the development standards were low. And so, we want this. So the observation... The goal is to grow the website portion of the business, but the web team is great at the design and we can develop it. It worked very much, but I can likely help. And I think they can make a difference. Discussion. I talked with the team. I talked with the leaders, the owners. It's like, do we feel that this is the best way to go? And they all agreed that this was the last chance that they have to grow the business was to step up development. That was just what was necessary. And the lesson was, you go stronger in development. We would be changing this area to improve the development. Plan, I wouldn't actually change from being the project manager to the lead web developer. So I was going to be shifting the role of making something. Fairly reasonably sized plan here. And the owners were providing what I needed to level out. Accountability, I would report regularly back to the owners. This is the path they threatened to. And, amazingly, what the film team actually became the most profitable part of the business. Anything else? My comparison. Stay where it was, and then back through. Not for the tools and services. And it's been a really good journey. But you see how I started with one moment. So I'll pause for just a moment. And I'm about to start getting into some of the tools. I know so far it's been for a bit more abstract, high level. I'm about to dive into some particulars of like some of the tools and some of the things that we built were requested. But I just wanted to give you a chance to ask me questions. Especially like learning very kind of for the learning circle in general or even either the stories that I've shared. I know what a word can circle the result of your observations about your workflow and development cycle? Was the circle result? Yeah, I would say so. It's kind of a continuity of all. It builds on itself. You can't really have any questions if you don't have observations. If you don't know that, you don't want to really have a whole lot to talk about. So, yeah. It's definitely a build on itself kind of a circle. You really do need to see the chief out on your team. Have you already had to make a decision of hiring someone with the skills or were you able to train the team to expand the skills? Which one would you recommend? Yeah. So, I mean, I didn't really just take the last four and a half years and push it down. So, how do we scale the team basically? So, at first I really just stepped in and became one designer specifically who was like that like human form hybrid or like a show. We've never been calling him a great engineer but he was able to come, like what I would call a decent run-in engineer. I was able to kind of fill him. And so, that allowed us to work that way for about a year and a half, two years. And then at least every integration point was like, okay. Frankly too, like, I was like the first time I ever did a deep development work like that. So, for me also, it was like it would have been hard to hire somebody for a framework I didn't understand very well. So, we just kind of grew it out as we were able to again, we just kind of more, I think we see there were a bunch that started trying to grow. I did a lot of personal coaching myself. I really enjoyed coaching. So, with my team I did a lot of that. I did IO. All the lights would go off. They worked at this big company. All the lights would go off, rather crazy lights. If you would come in, you'd go up to this room with this panel. And on the panel was a single button. And he was the guy who had to push the button. That is speciality right there. So, yes, I think that's your question. I look at this as a person. So, you're working, working, working, and you have this idea. And you go into this idea thing. Don't you lose momentum on the chrono part of what you're doing? Like, how do you keep from ...