 Welcome to how to use the Remedy Force Data Integrity Report. In Remedy Force, there is a Data Integrity Report. And this report will be generated when the Remedy Force utility service is running. What the report shows is suggested owners, active templates, SLAs, and request definitions that have some kind of problem that will prevent them from running properly. When you run the report, it will display a list of templates suggested owners, SLAs, and request definitions that have a problem. On this report, several templates have an issue for different reasons. First, let's look at this template, for example. It says the Amplify Master record is not active or not found in the BMC-based element object, which is referred to in the AutoCAD Not Responding Template module. What that is is there's a template named AutoCAD Not Responding that references a configuration item, Amplify Master, it can't find. If we go to Remedy Force Administration, and from Configure Application, we select Templates, we can then find the AutoCAD Template, and we go down to the configuration item or asset record, and we notice it references Amplify Master. So a couple of things we can do. First, we can just update it, and that'll fix it. But let's go into the Remedy Force CMDB and see if we can actually find that record. Click over to CMDB, type in Amplify in the search, and click Search. It says no records found. Another option is to actually go into the base element object from all tabs, base elements, run the all configuration items list view, or if you don't have one, you can create one. Put the following in there. You'll want the base element name, the instance name, instance ID, class name, last modified item location, we want inactive as well. Go ahead and click Save. And then we can sort by the first column, the base element name, and you'll notice there's no configuration item that starts with the word Amplify. So it's either been deleted or the template was imported or created when it did exist or didn't have it ever. Quick fix then is to go in and change this to something else. Just change it to AutoCAD, assuming we have an AutoCAD one. It's like we don't have an AutoCAD configuration. Okay, so it looks like we don't have an AutoCAD configuration item. You can either remove the configuration item from this template or pick a different. So let's just remove it and then we save the template. Once we've made the change, now we'll rerun the Remedy Force configuration data integrity report. And to do that, go to Home, Application Settings, General Application Settings, and start the Remedy Force utility service. In about five minutes, it will refresh the report. It runs daily at midnight GMT time. So if you'd rather not run it but wait, it'll refresh every day. But you can refresh it anytime you want by starting and stopping the Remedy Force utility service. So a little bit of time has passed and the report is complete. And then the new configuration data integrity report will notice that several of the records that had problems before are gone. Namely, the AutoCAD. While we didn't fix the onboarding AD account create, it means it was fixed between when this report ran and the scan that we ran today. So we can easily go into these templates that remain the increased mailbox storage change request and the onboarding AD account create make the updates required to fix the other problems. This concludes how to use the Remedy Force data integrity report.