 Welcome to JSA TV and JSA Podcasts, the newsroom for telecom and data center professionals. I'm Barb Mitchell, coming to you from Virtual PTC 21. Joining me today is Ravi Mahalingam, Cliff Tam, and Henry Chang of HGC. Gentlemen, welcome to JSA TV. Thank you. Ravi, for our viewers who may not already know, I'm sure most do, but those who may not, can you just tell us a little bit about HGC? Sure. Thank you, Barb. Well, HGC is a well-known established integrated telco, which is based in Hong Kong, and also has presence all across the continent, across the globe, where we are involved in international business, of which I hate. And we've been in this industry for well over 20 years on the international side, and more than 25 years on the local fixed network in Hong Kong. So Ravi, here we are. We're sitting here at the beginning of 2021. It's a fresh start, a fresh year, which many people are happy about, but also interested. You know, interested to see what's ahead. So if you wouldn't mind, could you just talk to us a little bit about, from your perspective, what are some of the top technology predictions for 2021, and then from an HGC perspective, you know, what's your international business strategy focus for 2021? Sure. Thanks. So yeah, we all are starting 2021 on a fresh note. And one obvious key trend is business through digital is the de facto way of communication and connecting with our partners. And in this regard, we have been, fortunately, been ahead of the curve and have been putting in place those elements required for doing business in the online and also through the new norms. So let me pick out five technological topics. And later on, Cliff Henry would expand that into their respective domain. One would be business of international done through zero touch. We, in other words, the clients have the tools to connect from one country to another country, from one data center to another data data center, determine their bandwidth that they would like to require, how much and when. And we call that the SDN and also business on interfacing done on API. So that's the first technological trend. And this is marching ahead as more carriers are connecting in this mode. And we ourselves have expanded in more countries and ever in 2020 and moving on to 2021. The second trend is the growth of content being pushed out into the edge more into cities that are not the usual places that you would pop up your content and also your cloud platform. So in Asia Pacific, generally, internet companies had tended to pop them out in Japan, Hong Kong, Singapore. But now we see edge due to latency requirements for their content being pushed out to cities such as Manila, Taipei, Jakarta, and even into second tier cities in that country. So edge pop is growing, Kegelwise double growth. The third trend that I would pick up in the area of mobile A to P area or digital is mobile identity. This is a new space. It's exciting as mobile operators find that they have discovered other than applications to persons and ability for them to provide a service of know your customer to companies in order to authenticate their security and also their clients in a new way. And this is opening up new business model in the mobile A to P space. So that's the third trend. The fourth is in cyber security. Now in the corporate business enterprise business, we have been in the area where Wide Area Network, SD WAN has been the top of town, but cyber security has come up as the top most priority among the enterprise. And I think in 2021, we will be pushing ahead in cyber security in Asia Pacific, which has a double KG growth of 20 over plus percent. Last but not least, I'd say the new upcoming trend that we are putting our hands on is in AI in telco. So all the vast data that we are analyzing is one area that we have been doing as a de facto analysis, but AI element on top of this data lake opens up new way of how we can automate services, billing, analysis. We need all these tools. So AI is another fifth technology. Yeah, yeah, certainly some big trends and worth keeping note of for sure. Thank you for that, Cliff. Cliff, I wanted to direct a question to you now and I'm curious if you could tell us about HGC's new eyeball as a service offering, which, you know, from my understanding involves low latency, ultra low latency to end users for OTT companies in the startup gaming esports area. Can you talk about that a little bit? Yeah, sure. As Rafi mentioned, actually a lot of application, including gaming, esports, they are pushing all the way to the edge. And what the end user value about is the ultimate user experience. For example, when they are playing a game, they are doing the VR, AR, they have to make sure that the response is good enough in order to win over the game. So that means every mini second counts in this regard. That's why we see that there's a tremendous demand in the market. And even when we look at Southeast Asian country, we can help them to reach more than 400 million eyeball in which in some of the developing market is very difficult to reach those eyeball, no matter in terms of the lack of infrastructure inside the country for face and for mobile. And also sometimes it's also very costly to aggregate all the eyeball to a single customer. That's why we come in and add value to them. And we help them to do a one-stop shop. And we solve the problem and make sure that the end-to-end user experience is perfect, no matter what they do in terms of the application. So this is also the very important key element to help the customer, especially OTT, to monetize their customer base in terms of different version of stream. We see that this trend will keep growing and in a keg of growth of double digit every year for the coming five to 10 years. Wow. And so Henry, you know, on that note then, you know, in terms of you're seeing all these these growth opportunities, you know, these Ravi talked about the new trends, we're hearing about what's what's driving some of the growth. Can you talk about HGC's strategic focus to capture corporate expansion opportunities specifically in Southeast Asia? Yeah, sure. Actually, what we are doing is we are working with some of the one-stop shop solutions to our customers. As Ravi said, we have already established our say international divisions for 20 years. Most of the, say, Southeast Asia country, we have already got the say office in there. And also inside the office, we have disaster people, support people, pricing people, and also some of the people will work with the local carrier directly. So we got a plenty of experience how to deploy the network locally, as well as starting from last year, we recruit a medical well, which is kind of say, ICT providers, they can provide a lot of surface based solutions to us, especially because of COVID-19, a lot of people work from home and also need to work in the remote office. We will offer a lot of different kind of remote office solutions as well as some of the, say, security solutions for the enterprise, because of for the existing, say, infrastructure for the enterprise, maybe they are looked for, say, solutions only in the office. But some of the remote and also work from home solutions, which we can bring it to them, especially for the, say, NDD doors, fishing, remote access monitoring, we can provide a kind of, say, consultations for them, how to set up the networks. And also we will provide a kind of, say, management service for them to monitor each user, what is the status, any, say, hacking, any, say, problem will happen in their networks and then help them to solve all distributions on them. Interesting. You know, I think there's so much you've each sort of touched on a different piece here. And you know, I appreciate that. And I feel like our viewers probably are going to want to hear more. Can you tell us, Ravi, where we can direct our viewers to learn more about HGC? Sure, sure. I would like to invite, you know, potential partners who would like to partner with us, of course, customers who would like to solve their pain points in telecom services in Asia or in emerging markets. You're welcome to visit our website, www.hgc.intl.com. Perfect. Thank you. And thank you so much for your time, all of you. We really appreciate it. And thank you viewers for tuning in to JSA TV and JSA Podcasts. Happy networking.