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Uploaded on May 10, 2011
"Leaders who are vulnerable are far more trusted by their employees," says Ori Brafman, bestselling author of Click: The Magic of Instant Connections. Brafman explains that vulnerability, while often seen as a weakness in business, is a valuable skill that can play a critical role in binding deep, immediate relationships in the workplace. To illustrate this point, Brafman shares the unique story of a hostage negotiator's willingness to reveal vulnerability to help form an intense, but unlikely, relationship.