 Rafael says needs help I have a personal and commercial account in teams in my personal account I can see calendar and also create meetings, but in my commercial account. I can't see calendar and not create meetings What do I have to do? What what do I do have? awkward What do I have to do my commercial teams account? I think there's a conflict between my personal and commercial account Okay, this this goes back to you know, how did you create it? So there's two scenarios that I see here the one I've experienced personally where I created a personal account using a business email at the time and then later on the company subscribed to Office 365 and then now I you there's two different Basically servers that manage those so you've got the Microsoft personal accounts and then you've got the M365 accounts and two separate things you can have the same email and either one and They they don't conflict with each other So if he's if that's the case and he's logging in and it's looking at the personal account in his commercial Tenant then it's it's gonna say he doesn't have the rights He doesn't have the license in that tenant to be able to to have the calendar because we Experience that now as guests and other people's tenants like I don't have the calendar option of teams and a lot of the places Where I log in and community events and things because I don't have a license in their tenant I'm a guest so there's no effort to store those. I'm wondering A are the accounts, you know, watch how you're logging in because I think if you're logging you with the personal account And the commercial tenant you're not going to say the calendar Yeah I mean the changes going on between teams personal with the that side dropping off and it all kind of merging into You know the sort of the new version of teams and it's all coming together you might now and see Some of that dropping off in terms of tenant switching, you know, it might actually help There's there were some glitches back when That might now be This issue Like when I when I go to log in and I use my collab talk email I get to two boxes pop up one is is this my work related ID by Vince one or is it the Personal and so both the same email to your point sure Yes, I've got that to add logins on both of them with the same email But now you know into two separate areas so always make sure for the work one and jump in that way now if Use different passwords for him to use the same password then you get yourself confused as to which one you're logging in Yeah, yeah, try signing out of one You know the personal one tries to do a full sign out and just say signed in on the personal See if that ones then do a full sign out of the personal and like make sure you can let you signed out signed in with the Commercial one if you're signing in with the commercial one and you're still not seeing in the calendar Then there's definitely you've got some confusion cross over there Yeah, what I was going to suggest to that is yeah, I mean one exactly that sign out completely You can also try logging in via the browser incognito And log in that way and log in the separately see if it's still that behaviors there because There are other registry issues like I'm having with with one account Where it works? Fine on my laptop when I log in remotely through another PC for my other workstation but on my primary it has a difficulty there because of Registry cleanup that needs to happen where it just won't recognize those and then the third thing is I think Sherry you also alluded to that is you know for that profile for the commercial license. Is that yours or through your company? Is to make sure that the permissions are set correctly because there are this has also happened where an admin and went in and sometimes erroneously and Change the licensing for the user and took away some rights So I was not using the product or the skew that I thought I was using and had to have the license reinstated to correct that so I could get access to things so Again since we can't you know Raphael since we can't ask other follow-up questions to should try and root out the problem That's where I would start log out. This is the Effectively the have you tried turning it off and on again solution? Which is such a real thing in the Microsoft world? To log in through a separate browser or three go and check with permissions I mean the fourth thing I would say Unfortunately would be if you're still experiencing the issues Contact support have them go in and look and see what's going on with your profile because it could be again something that is Ultimately a registry issue that needs to be resolved through help desk And one of the things that I found One additional place they can check is the credential manager that's on the machine that they're on because when you cash You're you and they said you want to save your logging credentials There's web credentials, and there's Windows credentials. I put a link in the spreadsheet for that So you can see what those look like, but that was I had to go clear all of those out and then Log back in again, and then that seemed to fix my issue at 1.2 So when you save your credentials on your machine Each machine is different. You may have to go in and do that little cleanup, too