 My name is Mark Taubat. I'm a palliative care consultant. I work in the Willindra Cancer Centre in University Hospital and Doc and the Hospice. I see lots of patients with really critical illnesses. When people hear the word palliative care, they can often be quite frightened and they associate it with the last days of life and end-of-life care. Palliative care is about far more than that. In fact, it's a parallel track of care. We're an extra pair of eyes and ears who can help and who can improve the situation. I'm quite a curious person, so I like to know who I'm talking to and that's what was motivated and driven me. And I think that leads on then very naturally to being involved in their healthcare. I think the pandemic changed everything and I had to deliver the worst of news to people via telephone or via video messaging. That didn't feel natural, that didn't feel right. But there was no other way. And so I developed a five-step communication guide on how to best do that via video conversations. And we worked on the hospital COVID-19 guidelines for Wales as well. Palliative care don't always get recognised. We're sort of often the quiet guys on the fringes and we don't like to make too much of a noise. But I've decided I want to change that a little bit and I want to make a bit of a noise about palliative and good end-of-life care.