 I'd like to welcome everybody to the webmasters meeting. Now we actually are broadcasting out to those, there's about 10 people sitting out there somewhere, maybe in Nebraska, maybe not. Today we're going to talk about captioning videos, that's where we're going to start. We'll see how that conversation goes, and this is our wonderful presenter, Janna Marsh, right? Yes. Correct. And let me fix this for you, that's out of your way, and you can do what you need. Alright, well since this whole conversation got started around captioning, that's where we're starting, I wouldn't by any means call myself an expert in this field, with the captioning, but ATP, we've been captioning our videos probably since 08, 09, somewhere around there, it's not a lot. What we primarily use it for is success stories, ours are three to five minutes long, and it's one of those things where I'll get some work done, some video made, and then sit down and edit it, and I'll get like three done, and I get to do the captioning and figure out how to piece all that together, and then I don't do it for quite a while, and so it's like each time I feel like I'm relearning, but I wanted to share with you the tools that we use, and then maybe clarify some of the things that I thought were quite confusing about captioning, and I didn't really understand right away. First of all, I guess, because this conversation kind of started around the fact that, and I know this is pretty common, working with accessibility, and when I used to present on that, I get a lot of phone calls and stuff about how, well, I have to do this, and not really understanding the rules or regulations, or sometimes you're getting a comment thrown out there from somebody else, but they don't really understand why or what those rules or regulations are, so I was just going to start by, I really simplified it here with this chart here, on one side there's a Rehabilitation Act, on the other side the Americans with Disabilities Act, and as you see if you go down here, this is kind of what I described in my response to that email I sent out to the group, but the Rehabilitation Act is a civil rights law protecting the rights of persons with disabilities, it's governed by the U.S. Department of Education, now that's a little different than the Americans with Disabilities Act, you can see it's also civil rights law protecting the rights of persons with disabilities, but it's enforced by the U.S. Department of Justice, so there's kind of those different plays and words there, it's governed by the U.S. Department of Education, and then with Americans with Disabilities Act, it's enforced, you know, we've got all these wonderful guidelines and things that we should do, but is someone, you know, going to be there to slap us on the rest? Probably not, I just want to clarify that so people understand that, and I kind of, you can see it comes into, where it comes into place specifically with websites, captioning, different things like that, is a lot of lawsuits are filed under the ADA. I have just a couple of examples listed out there, but Ramada, Price Line, Amazon, Southwest Airlines and Target, for some reason I had thought, not too long ago, I could have sworn I had seen something come across my desk or I stumbled upon something where they had said they had kind of established that, you know, there was a case that had set precedent that just basically said that these laws applied to the internet as well, because I mean, it really started off with your bricks and mortar, and then it advanced on to other things, but I thought there was and, you know, I went and looked it up, googled it, whatever, and for the life of it you couldn't find anything, so kind of, you know, the last big case was Target, and you know, as far as I understand, because I couldn't find any information about this other case that I thought it was existed, you know, they're really, they're kind of still waiting for those lawsuits and a precedent to be set that says it really does apply to the internet, and the internet is a public space, so that's still pretty out in the open, and as far as I know, most of these end up in settlements, you know, before they really go anywhere. There are some in the Department of Education, I know Penn State was involved in one, some of the big, like, the Bar Association, some of the testing entities that do a lot of high-stakes testing, they're involved in them. Sure, yeah, and education is a whole nother beast, I think, itself, but yeah. So basically, I mean, these laws, the Rehabilitation Act, it applies to federal government agencies, those that receive those federal funds, which I assume most of us here today that we're working in organizations that receive federal funds. It was originally intended to prevent discrimination in employment, including hiring, promotion, training, compensation, social activities, and others. It talks a little bit about Section 504, extended coverage to education, employment, healthcare, welfare, kind of touches on a lot of different social service type stuff. 508 is really specifically towards websites and your electronic information and technology. So that's really just to kind of show you the difference there. And also then, when you get down to state level, we have the Nebraska Technology Access Clause created by the Nebraska Information Technology Commission, and basically those guidelines, they're modeled after Section 508. So the same, the Rehabilitation Act. So that's that. I guess, when to use captioning, moving on. And I guess this applies to internal and external. You should be using it for public, things that are going to go out into the public realm and then also for employees as well. Things that I would maybe consider, because I know everyone has unique situations of what types of videos they're producing or their storing or putting out there. But I would kind of consider the length of the videos. How often are these being viewed? Are you putting them out in the public domain? Those are all types of different things to consider because though there are some relatively inexpensive services out there, it can be very pricey. And you'd hate to sit there and spend hundreds of dollars on, say, like a staff training or something like that to be captioned when it's more likely than not just going to sit there for years. Should the need arise? Sure, you know how to make it accessible. But for the time being, it's sitting there not being used and you've spent that money on it. So just some things to consider. Obviously, if they're short and you're putting them out there in the public, especially the stuff that we do, they need to be captioned. I know some part of the discussion too. We talked a little bit about transcripts versus captioning. And it's comparable, it's accessible, it's kind of up to you. The service I'm going to show you, by no means I'm trying to promote this, I just want to show you what we use. There's the option to get transcripts or you can get, obviously, if you want captioning and you don't have transcripts, you're paying for that transcript anyway. Because they need that to create the captions. So speaking of that, I'll go ahead, the service is called Automatic Sync Technologies. I'm just going to go to their website here. Jana, I'd like to just mention something that any of the websites that Jana's going to go to and any of the handouts that she, you know, the PDF she brings up and the other documents, they're at your line, send out the recorded, then you'll have links to all these things. So you don't have to write down all the URLs and that kind of stuff. Thank you. Show me how to do that or you're sorry. Let's see, oh, no thank you to this pop-up. Let's see if I can get to the right spot. I don't think this is where I want to be. I wanted to just kind of show you the input format and the output format. So how to get the files that you need. Maybe if I go to captions and subtitles. I basically log in here and I tell them what I want and I don't really play around on their website too much. So I apologize that I obviously can't find what I want to show you. I thought this would be easier than logging in, but okay, here we go. So upload content in many different formats, video and audio formats. So when you have a video, this is just going to show you all the different extensions and file formats that it will take. So you can see you got flash video, quick time video, your MPEG-4s, iTunes, iTunes audio, but I mean there's quite a few here, Windows Media Player, Real Player, now then if you choose to submit yourself and get captions, you get output formats. Now this is something I didn't quite understand when I first started this, but all of your captions, they're unique to the player. So if you're going to be playing this in iTunes, you have to have captions for iTunes. If you're going to be playing this in Windows Media Player, you have to have a file that plays specifically to Windows Media Player. So when you go, you have the option, it costs no extra if you want one file output or 20 file outputs, but that's just food for thought. Where I'm at, we play mostly everything on quick time. And so what I did is usually when I upload a video, I request quick time. I also request Windows. I've never done anything with them yet, but I have them in case I need them. And then also the SRT, which is YouTube, because YouTube has its own captioning as well, since they're all player-specific. Now one of the nice things, I don't quote me, but I do know there's, once you submit something through Automatic Sync Technologies, I believe you have six months and say all of a sudden you realize you need it for another player, but you didn't, you know, the same video or captioning file. Say you have it in quick time, but you need it for Windows and you didn't request Windows at the time. You have six months and you can request that, and that's not an additional cost or anything like that. They'll send that to you. So that's what's, that's really nice. And they do have really, really quick turnaround times. So that's just one of the things I wanted to show you there. One of the other nice things about this is they have on here a resource called how to, like they're how-to tutorials. So if you get a file back, it's going to show you, can't access my school bar, it's going to show you how you can connect the two. So they talk and they work together because that's another step is, once you get the files, okay, well, how do you, how do you link it to your video so that it works? Let's see, I think it's under resources. So you can come down here. And what's really nice is they have these all in videos, actually. They're all captioned. You can go in here and it just, it walks you through the step. So how do I, I get my quick time file. How do I connect that to my video? And anytime, I've had really quick responses to, like I said, I didn't understand a lot of this. I had no clue, like, that the captions were unique to the players. And when I first started this, I called them and I got, I mean, I got emails in minutes. I got, you know, a call. I got a person on the line, easy to talk to, you know. I know some services, it's, you know, it's one of the sometimes good things to look at is that you're going to have, you know, you've got someone to work with you. And they'll point you, you know, they'll point you to the how-to's and stuff like that. They're not really support, like, call us and walk you through it, but they put this stuff together for the purposes of, you know, selling their captioning and selling their service. So it's been a really good service for ATP anyway. I did just, if anyone out of curiosity, I asked for a current pricing and it was kind of funny because I knew I could get a response from this guy that I was kind of my contact there. And I emailed and I said, I'm going to go talk. I just want to know what your current pricing is because it's like we order this stuff, but I don't, you know, continue to check, you know, and see what's the same. But anyway, I know it's changed since the last sheet I've gotten. And so it was pretty funny because he says, well, you know, if you log in, you could just get it yourself. But he said it to me, you know, it was great, you know, so I didn't have to go looking for it. Because like I said, I pretty much log in to submit my files, get my captions, and that's about it. I don't really, you know, play around on the website too much. So this is government pricing. Their immediate turnaround is $1.48 per minute. And like I said, we have, ATP has about, our videos are three to five minutes long, so we're paying anywhere from $10, $15 usually for a video. So yes, their standard is three-day turnaround. And you can see there, it breaks it down until you can get the transcription only. You can get the captioning and the transcription. The product transcriptions, I don't know that I've ever differentiated between the two, but I'm assuming with it being time stamped, that's getting into your time codes and stuff like that. So that's something we pay for that. That's something that I don't want to sit there and time things out. I don't know how to code that. But anyway, so that's that. Does anyone, I mean, does anyone else have videos or services or things that they're using right now? Specifically for captioning. Yeah, for captioning. Yeah. I'm just curious about, Google have their beta tests on their captioning? And I thought it worked pretty well, a minute went away. I don't know if anybody else has any experience with that. It may actually be great. And you use that for just any videos? Yeah, I would upload a video to YouTube. We would actually do the transcript ourselves. And then I would upload a transcript. But it wasn't time stamped. It was simply text. Right. And there are this beta software that they had would match it to the voice. Wow. And it worked great. And then all of a sudden it was gone. And they decided. Yeah. I don't know. Maybe it's somebody taught it now that it's older. Public Rebecca's pay service. It might. But I used it quite a bit. Where were you putting your videos in when you got on YouTube? On YouTube. So you were getting? Upload a text file with it. And five minutes later you had a transcript on the video. And then that's what you uploaded to YouTube then? Yeah. It just took it. It just synced it right there. You uploaded the video first. And then you uploaded the transcript with it. Oh, OK. Five minutes later it was done. And then you just got the code for it. You didn't have to embed anything. Or the YouTube. Right, YouTube. Yeah, the YouTube link or embed code. And now it's gone. Well, YouTube, Google, that might be a red word. It was a bad shout-out. Does Nebraska.gov have any resources? No. It's not a chemical one. But does the Office of the CIO or Nebraska.gov have any resources for helping agencies deal with this? Since I came to the lake, we should have a room. Captioning. I actually like it. For the captioning of videos, we have done a couple looking at tools to do captioning. And I think we've done a couple, one or two over. Sure. Well, I did. I brought with me, if anyone's curious here. Oh, did I not want to do that? Let's see. You brought with you. Oh, just the examples of the transcripts that we get back. So to my desktop. This should be really easy, right? So when you minimize, it was not over there, correct? No, it was just the blue screen. Let me see if I can find it. OK, so if we're here, and if I do this, will it show me? I'm not saying it will. OK. So I brought with me two different examples. One is just the transcript, like we were talking about, that has no time coded information. And the other one has a time coded information. One of them I edited. And the other one I did not. One of the things that we do have to do when we get this back, it's pretty accurate. And one of the things you can do also is you can enter proper nouns and names and things like that. So that way, if you have things that you're talking about or terms that come up a lot that maybe you don't think they're going to catch, you can just spell that stuff out. And it comes back, correct? Let's see. This transcript here, this is just the, oh. Did we lose the paper? I can't see what you're looking at. Oh, OK. So can we open a bulk up and put them down on the tool bar? And then I'm going to go figure out why there's one thing. OK, so if I don't show the desktop, this would make sense. I don't want to do that. Screen sharing, are you no longer? Oh, it's paused. So. Do you see it now? Yeah, I'm looking. Good to go. OK. OK, so let's see. I actually want to start. It doesn't really matter, I suppose. But this first one here is just the transcript. This is just what's being said. And if you go down here, this particular, I only brought this as an example, because this particular gentleman doesn't have the best English. And so it's pretty broken. And so you go down there and see if I can even find a good example, because it's pretty broken. But we was talking about he's a tailor, and so he sews. And it's just kind of interesting. You just kind of quickly scan it, and you can pick out words that make no sense. But I was there, and I knew what was said. And so I can just go in there and change that. This, I'm not actually doing anything. We don't do anything with the transcripts. So that's why this is unedited. And I haven't done anything with it. But if I was going to post this as my alternative solution instead of captions, I would want to make sure I go in there and change that. That's kind of the one thing. When you get all these files back, then it's all those files you got to go through and make sure you're changing them. But the time codes, and these all look very different based on what type of file they are. That's just how they're coded, how they break apart the times and things like that. So this just gives you an example. You can see all the time breakdowns here. And it's just something I go through. And maybe five words or something at the most, I usually change. It's usually like one or two. You get some people that, especially with ours, we're interviewing consumers. And you get people that don't enunciate or they don't talk really loud, or at certain times they'll get quiet. And that's kind of where it drops that. But other than that, we've had really good luck and success with this, so that's really all I have. Was there any questions or anything else you guys wanted to talk about? Do you mention training? Do you need to, training from employees as far as captioning? Do you need to, or should you caption things that are internal or intranet for the employees? Has the law reported that for videos that are post-internally? You know, I always say it's good practice. Whoops. It's good practice to do it for both. But what I would really look at is how often is it getting used? How long is it? Just because it gets pricey. And you know, it's, quite honestly, it's kind of confusing. You know, it's not the easiest thing to work around. And yes, we want things to be accessible at the same time we have to look at, okay, well quite honestly, we have these trainings sitting here, but do we have anyone accessing it? No. The law, the law, really what it does for us is provides us, just guidelines, you know, on how to make that stuff accessible. So, yes, yeah. But, right. Do you know what the requirements are? Are we all pretty much guessing? Or does the OCIO know what the requirements are? They follow the Section 508 guidelines. Do we have links to the, it's not very, I quite, yeah. I quite honestly don't usually ever just go to the section where they have posted the Section 508 guidelines. I usually go to WebAIM and look at their resources because they like stuff out a lot nicer and a lot more user friendly. But there's, we can see if we can go there. And that's gonna get into more than just captioning. Captioning is like, you know, probably one guideline on there. So you wanted to go to the 508 guidelines, is that what you said? Yeah, and I'll search, I can search, or I can look at WebAIM too. And WebAIM is Web Accessibility in Mine. Oh, okay. It's an organization in Utah, that's really great. They do a lot of training. They have like a monthly newsletter, they have all kinds of stuff. So here's their Section 508 checklist. I mean, these are all the same. This is, you know, they're just taking this and they're laying it out in a format. That's a little bit, I think easier to look through and read. But you see the standard is over there on the left. You got your A, a text equivalent for every non-text element shall be provided. And then what's nice is it gives you an idea, okay, what passes, what fails. So you're not just given the guideline. And then this just continues to go down. Yes. Can you scroll down to captioning? What's that? Can you scroll down to captioning? Let's see, it would be, not sure which rule it is. Here, this be here, equivalent alternatives for any multimedia presentation shall be synchronized with the presentation. Video files and live audio broadcasts have synchronized captions. Content presented through video, but not through audio is provided in an audio description track. And then you can do- Audio description track, which right now. Audio description, well, just what description gets into, if I can show you an example here. This just made me think with our own videos where I could make it just a little bit better. Let's see. Description, you see this is at the beginning of a video where it's gonna start. And it put in the captioning background noise. Now technically what that is, there's a doorbell ringing because there's someone entering this guy's business. So I could go in there and that captioning file and put in their doorbell ringing. So that description is getting those things that are either that you're seeing or hearing that aren't, no one's saying doorbell's ringing now. So that's not being captioning, or the same with like a consumer's walking into the, I mean, it's the stuff that visually is being conveyed or auditorily that's happening, but it's not being conveyed through the text is what that's catching, that description is catching. So that's kind of included in that file. We have descriptive videos upstairs that we have. And it's the same video you would watch, but then when they're quiet. And the background of the guy is saying, so he's taking our hand on their back. So they're gonna do a walk or he'll say, he had just hit the button to send the rocket, whatever. And then that the auditor would stop and then you'd hear the people talking to him. So if all you could do is hear, you should be able to get this, I'm not saying the same, but a very similar experience in watching a movie that the people who can't see can't hear. And so they get, you know. Right, right. Yeah, it's kind of bringing those visual, some auditory stuff too, so that it's you basically understanding that message all together. So that's a step more sophisticated than I'm talking about. Anyone can read, read, translate. Right, right. Yeah, it's adding. But you know, and those are just things, I don't know if like you guys have videos you're having to share, you're kind of in the development of those videos as well. Those are just some things to kind of think about when, if you are developing those, you know, that whatever is happening, you're basically talking about and then that takes care of that description. You know, you're making sure that it's being said. You know, because it's kind of like the whole images too in the alt text, you know, quite frankly, a lot of what we see is fluff. I mean, it's great and wonderful, but is it conveying a meaning? Not necessarily. You know, so it's just making sure that if there's something that's important to that message, you know, it's being said as well as, you know, for those that can see it. So in the past, we have put a video and provided it as a separate link of itself. I think it's perfectly acceptable to have it transcript. Yeah, yeah, that's why I just say a lot of it. I think I would, based on your situation, you know, what types of videos are you using or creating and how long are they? I mean, all that stuff comes into play. And the thing is, is if you know about it and you know there's resources and you can do it, it doesn't mean you can't get it done. If, you know, let people know that, you know, if there's something that's not captioned and they'd like to see it captioned, you know, let us know. We can get, you know, we can get it accessible for you because if it sits there, you know, for two years plus and it's not gonna get used, you know, it's hard to justify spending the money on that stuff. I mean, if it's three to five minutes, okay, yeah, let's caption it, let's get it done, it's there, that way if people need it, great. But if you're talking about 30 minutes an hour and it's not gonna probably get watched, you know, I think it's just, it's good to know your resources and know if someone does have that need, you can provide it for them. Well, and that's, so you have a video on your website and it's 20 minutes long. Never captioned it, but as long as you get a link at the bottom of the app, whatever page they're on and there'll be any page that are on any website, but there's one at the bottom that they can contact people and they can say, hey, this looks interesting, can I, you know, can I get it captioned, can I get it? Do the transcripts up or whatever? Yeah, and that might be part of two where you draw the line with the transcript and captioning as well, you know, if you've got the time and you know how to, you wanna do your own transcripts and can do that and you don't, you know, you don't have a ton of 20 minute videos or whatever, you know, go ahead and, you know, do the transcript, you know, maybe that's kind of where you draw the line between transcript and caption files. It's all kind of individual and I just think, I mean, is it important that this stuff is accessible? Yes, you know, definitely, especially if we're putting it out there in the public domain and especially if we have employees that need that stuff too, but I do know, I also know that a lot of times stuff gets made and it's not being seen by anyone that would need it accessible either. So it's just, yeah. What resources are there available to turn to? You can use the automatic sync technologies. They provide just transcripts and we'll take the audio or, you know, video files. I really, I don't wanna sound like I'm promoting them as in, you know, their services or anything like that, but that's really all I'm familiar with. It was just one of those things, you know, with being, working with people with disabilities and we obviously like, you know, we're part of a national organization as well. You know, this is what other states have been using and it was kind of, you know, brought up to our attention. We looked at it, you know, the pricing was great. Like I said, they're really good about responding. You know, if things are confusing, they're gonna respond to you. Cause I honestly don't think it is the easiest thing. And like I said, every time I go to do it, I feel like I'm, I mean, I understand it, but I always feel like, okay, how did I do that? You know, I gotta go back to the videos or just kind of play around with it. If you could just post a PDF document, the time stuff is just actually for to synchronize with a video. So if you're not putting it directly with a video, you don't need the timing information in it. It just depends on how you're creating it. If you're actually developing your, before you create your PDF, if you're doing a Word document and you're typing all that out, then it will be accessible once it's a PDF. It's, you know, it's the, right, or something like that, where it's within an image that it's not gonna be. But the PDFs, if you make them with acrobatics, should else you are. Right, I've had it. Not necessarily. Well, you have to tell it to do it. Yeah, I was gonna ask that question. Because I get a ton of PDFs and sometimes they'll come to me that way. There was scans and I will then go ahead and use the OCR feature. Have you had much luck with it? It seems to be fine. I mean, I have major issues. And it doesn't matter if it's your scans and it doesn't matter. Well, they have to be done in acrobatics and, you know, the program Yeah, you can't do it in reader. Right, right. My experience as I usually, I've gotten, I get all the texts, but then I get a lot of numbers thrown in there and just a bunch of gobbledygook I don't need. And so I usually, what people want me to, it hasn't been so, you know, long and cumbersome that it's just easier for me to retype it, honestly. But yeah, I've, that's kind of in my experience with it. I'm not a huge acrobat fan. Adobe fan. I'm kind of stuck with it. Well, we got, it's kind of ridiculous for a while because all of a sudden throughout our agency, we got all these copy machines that had scanning capability. Oh yeah, we did too. Boom, I'm just getting documents like crazy PDFs sent to me that were scanned. And so then I started just doing it. Yeah, and that's great. I mean, great if it works. And it could just be the couple of documents I have. It could just be the couple of documents I have, so. It also depends on like if they typed up a Word document, which, I mean, this is just silly. If they type up a Word document, take it to your scanner to top here, and it stands it and sends it to them. And then they send it to you. Now it is a PDF for you to use. But it originally started off as a Word document. So that might be easier to take through your OCR program part, the Adobe part for the OCR. But we have got a gentleman that lives upstairs who has to scan old Nebraska documents from, you know, we're talking 1800 or so. This stuff has got not very good paper to begin with. And it's tight and tight. And she scans it, but then she also spends hours and the program goes through and tells her that shouldn't be in three in the middle of the word. That shouldn't be a seven in the middle of the word, whatever, and so she has to correct it. You don't want to type with a page, but everything you just scanned, you want to, you know, it is easier to go through that way. Sure. The point you use. And I agree. But I'm just saying, you're pending on who's doing it. Yeah, one example is we'll get letters like from the feds that are compliance letters or something like that for some of our facilities and things like that. They'll have a signature on it. And the signature's not the really important thing. It's just, we just get a paper letter in the mail, so there's not electronic documents, so those will get scanned and then I OCR those. And those need to be scanned because it has the official header on the top and so they know it's official. Exactly, from whoever, yeah, we've got the copiers now scanner thing. It's great for my home stuff, but our copier is older and it does not reveal the OCR. Canon, I guess, has one coming out that we'll do. I'm just kind of curious how many people use YouTube for their video posting. We do. We're working on it, so. The commission does more, the more stuff on the outside world. Jen, if you want to play. Yeah, do you want to see an example of a caption video? Or would you stop by sitting out there? Okay, yeah, we can watch it. First we have to unmute you and turn your volume up. You can do that, right? This little button down there. Okay. So just go to that little, or I can do it. You can do it. Okay. Sorry. Just go. Okay, go away. Okay, why are you not doing what I want you to do? There we go. There you go. I was doing the wrong button. Now, you might get way too much noise. Just go like that a little quick. Now let me put the, in order for them to hear out there and whatever I am, we have to use this. So you can start your play. When you're ready. My name is Sino. I don't have to sew when I was 11. And when I came over to this cafe, I had to do a lot of different kind of job. But finally, I think sewing is my passion. So I decided to go back to work and go back to work to open the shop. It's a long way, but I made it. The accident happened. I'm so sorry to say that. It's almost five years ago. It's still emotional. I climb up the ladder to fix the garden. When I go down. This is not the first time. This is, you can call, 100 times. Go up and now the ladder, no, no, no, flip. And when the ladder flipped, it hit at the back of my T-45. And in five seconds, I don't know how many times my body roll it. But when I lay it on the ground, I could not move my leg. So I know this is no fun. This is not cruise or something. You can easily overcome in a couple of days or whatever. It's a long journey, long painful journey. I like to say it. I don't want anybody to go through what I go through. First, I know Nancy through the guy named Bob who installed the jelly from my, the jelly can help you go from the first floor to the second floor. In the conversation, he said, I know the lady named Nancy. She have a, she know the special sewing machine can help you. And I say, I raised my mind. I said, how she, she have a special machine for the handicapped people. I know about, I just kept that in my mind. And one day I decided to contact her to see how she have a special machine. And I call her Nancy's daughter. Of course, Nancy doesn't know the show machine, special machine, but she said she have a resource. As I'm saying, you're watching this, I'm just kind of thinking, I haven't played around. It was sad. I don't, just with how those are appearing on here. With my quick time files, I have because I keep it so there's a black background behind those at all times. And then that text is easier to read. So just sitting here looking at this, I don't know how much flexibility there is within YouTube itself, as far as changing that. But that's what I was thinking as I was watching that. I don't know how hard it was to kind of read. And I did notice at times too, that some of my little titles there and names that were coming up, were crossing over those captioning. So those are, once you get your files and you start putting on the other, all the other things you get to see and think about in DOS now. And this one's actually posted on your site. Yeah, we have a YouTube site. So this is the ATPs. Oh, this is the ATPs YouTube site? Yes. Is this a private information? Yes. And questions that I have out there. He asked about, is there any way, and this is something Greg mentioned earlier, is there any way if you put videos up on YouTube that you can get them captioned? And Greg had mentioned that YouTube used to have a way to do that, but it has gone by the wayside of it down. I can't seem to find it. So the captioning would be something, like you said, automatic sync technology. So you have to, I mean, you have to find a way to either produce it yourself or generate that through a service. And then you can upload that. It's an SRT file, it's .SRT. Okay, so then, and we also talked about having a transcriptionist either in your office or out there someplace typing stuff up for you. But then how do you combine the two together? Now, your company does it for you. I do that, yes. Oh, you do it yourself. So what do you use to combine the words and the videos? That's why, whether you use this automatic sync technologies or not, it is really a great place to go and look at the how-to tutorials, because it will show you, okay, if you have, you know, as an example, I use QuickTime, so I'll use QuickTime as my example. If I have my QuickTime file, how do I make it connect with a video? So there's a way that you can embed it, and then that file lives by itself, or that's probably the best way to do it, because otherwise you have to have your video file with your transcript, and then you hit your captioning file, and then they'll recognize each other and play. But as long as it's embedded, you go and pass that file on to somebody, it's gonna stay with it, so. And what do you use to embed it? Um, I actually, I use QuickTime Pro7. Oh, you do it right in QuickTime? Yeah, you open, you actually just, you take the captioning file, and you know what, right click whatever on it, and I say open with the QuickTime Pro7, and then basically you're copying and pasting it, and then you're opening your video in QuickTime Pro7 as well, and then you're dumping it into it, yeah. And then, yeah, no, and then there's a place where you go into preferences, and you just make sure that it's lining up with the size of your video. There's a place you can go in there and dictate if you want it to be on the top, the bottom. Some of that comes into play when you order the captions too, because they'll kind of default that stuff for you if you haven't, you know, know how big your video is, like the size of the screen, and then, you know, if you want it at the bottom or wherever, so. So why did you pick QuickTime Pro7, the IT format or, I don't know, a lot of other formats, so. Because when you, quite honestly, when you double click on the video, that's what it opens in on my computer, so. Well, yeah, we use Macs, and so that's, I mean, that's kind of our, otherwise, and that's kind of why it always got the Windows media player, but, you know, not everyone, not necessarily everyone that I work with even has Windows media player downloaded, but it was just another alternative if people use our primarily Windows users, so. QuickTime is a higher resolution format. All the others are, the other formats are more. At what point in the process do you do that? Once I have the files, well, and I'm in QuickTime Pro, there's like a preferences or, you know, there's a menu there, and it gives you a window, and it'll ask you, it'll ask you that. Did you learn that, what kind of language? No, I found that through the how-to videos on the automatic sync technologies. They are, they are. You know, they'll, they have the resources there because they provide the service, and they want you to be able to use it, and so if there's something, there's a certain, like I said, I didn't even understand when you're getting these files that it's specific to the player. So if you have a specific player, you're not able to find it, they are really good to work with. You probably don't even have to tell them you use their services, and they probably, you know, as long as they can point you in the right direction, I mean, they're pretty, they've been pretty helpful, so. Does anybody, okay, so we talked about who hosts on YouTube, and Levered Commission does, and a couple other people raise their hands to people who host on their actual websites themselves, as opposed to hosting it. Does anybody have experience, do you, Craig, you talked about doing some closed captioning already, right? Mm-hmm. Has your experience different than what Jenna has talked about? No, it's been generally the same. We're fortunate enough to have someone that can do the transcription for us, so I send her a video of transcription, or else I just pull the script, and it's that. So simply upload the video, and then upload the transcript, and YouTube would then sink down, but it was really cool. Yeah, awesome, I can't believe it's gone, but what? There was a while where just captions in general wouldn't work on YouTube. Yeah, I want to say a year ago, maybe six months, eight months, something like that, because I remember going to check out some of my videos, and I'm going, this is just great, you know, I upload these captioned files, and it won't play them, so it was, I don't know, it didn't last too long, but I know they were having issues just even playing like the ones that you uploaded, so. I don't know. Let's not have the support to keep it going. I'm trying to think of other questions, but, and we've been answering, we have a few people online, and they've been throwing out some questions. The one we didn't answer, oh, it's gone now, so it's fine. Don't just put it back up. Why do you text it in back, saying, now did I do this right, or is this, are you still there, or do you need to be mad for the non-answering? And you said that if you're going to caption something like a webinar, you have to have the cards. Is that my correct understanding? Can you say that again, if you're going to caption? A webinar? A webinar. You have to have, what did you say? You have to have a card, you have to have an interpreter live doing the closed caption on the fly. Oh, so like on the news, they have some factor typing in on the webinar. Yeah, or through a service. Right, definitely. The only ones, I can't even think of the name of one, but like you can, you join in, and then you know, you get your, as it's happening, you get your feet on your computer, like you have to connect via, have an online connection. Well, through the service, they're doing that for you, and then it's popping up on your screen. So like if you needed the captions and you wanted to join the webinar, I can't remember what that's called though. I did a little, quite a while looking into captioning because we just added our, well over a year we've had our video conference equipment that we use, and of course, it is not accessible. And so that's kind of been a challenge because it's, the services we found are very expensive, and we haven't really, and quite honestly, it's people are used to the interpreter, so it's almost easier to have the interpreters there, but then at the same time, you know, you have the delay with the video, and so that gets very awkward, and it's like, well, does interpreter need to be on the side where the person needs them? At the site, the person, you know, needs the interpretation, or do they need to be like at a remote side, or you get kind of messy, but you know, you can buy your own encoder and decoder, but yeah. I guess it would depend on how much you're putting out here. The question, he did text it back. So Anthony was saying, the 508 guideline you showed seemed to say we are required to provide synchronized captions, not just transcript. Are you saying that it's not a requirement? Because we kind of mentioned that if we had a transcript right next to the video, that that would be good enough, instead of having them combined. And that's in our opinion. That's in our opinion. You kind of, when it comes to accessibility, it's accessible. It's an alternative and accessible. I'm trying to think of the way that I've heard it described before, but when English is your second language, or things like, it's obviously, it's a heck of a lot easier and convenient for a user to sit there and have the captioning provided on the screen. So they can watch the video, they can see that all happening at the same time, but they get the same information from a transcript. So it's kind of, it's based on your individual preferences and what it's being used for. What's your audience? What can you do? I mean, if you have someone on staff, they can provide you with those transcripts and they're getting paid to help you do that, do it. But you know, if it, if you just can't get it captioned, I mean, that's okay. I mean, the thing is, is to know where the resources are and if you need it, you can deal with it at that time. It's just, it's all about preference. And yeah, I mean, it is the right thing and we want this stuff to be accessible to everybody. But I just really think it's silly when people, that's when I get cops. Somebody said, I have to do this or you know, I'm gonna get in trouble or, oh my gosh, you know, I'm, you just like, I have to do it. And then like these light bulbs grow off and they're scared. And it's just like, you know, we do the best that we, we do the best that we can. And yes, we should make this stuff accessible. But a lot of that is gonna be dependent on our situation and what we can do. And like I said, what is this stuff being used for too? You know, how long is it? All those types of things to consider. Nobody's gonna come find you and track you down. I, you might get an unhappy consumer, you know, and that's how you're gonna find out about it. Of course we want it accessible to them, you know. So if they can read a transcript, great, you know. If they can't read a transcript, there's programs that will read it for them in the background as they're watching the video. There's, if a person, and I hope I'm not gonna say this wrong, if a person has a reading in their programs that will just score them. And then if they have their own computer, they probably already have it. If a person has the system that they can't hear, then they can see the transcript on there. And they can see the video, they can see the transcript. And a lot of people have two monitors nowadays and they can, you know. Well, and you think of an individual that can't read, it's gonna be, I mean, it's gonna be the same thing. It's a transcript or a captioning, I mean. So, yeah. The whole point is that the information is available and they can get to it, yeah. And that's the idea with the captioning as well, because it is a transcript, it just has the timing information in it as well. But the transcripts, you're right, I can read them later. Right? You know, if I needed to read them later. You want to read them later. Janna, I'm gonna have to run upstairs, but that's okay. If you can keep everyone moving, then I think we're kind of wrapping it up. I love somebody else has something else, I think we're done. And you wanna take yourself, oh yeah, sorry, thank you all. So out of sync, you're welcome to go do that. And you don't have to come back if you want to do anything. I wanted to mention that if you want me to stay your chair, my idea is you don't need less to think this time. All right. I am sorry, Jen, oh Jen, that was awesome. Okay. Oh, for today, okay. Well, I'm just gonna go plug my meter, okay. And we are still gonna keep right for those that are out there in the cyber sphere. We're going to have a couple other discussions because we're done with the captioning discussion. But we have a couple other things we're gonna talk about. So just ignore the fact that the 508 is up on the screen. I can put it here and it should capture your voice. Okay, that would work too. Trying to contact you with some. Yeah, I know I'm, I tried to avoid it. It's, and I know every time I show up everybody's like, okay, here we go. No, but my name is Brett Hoffman. I'm general manager with Nebraska.gov. And instead of sending out an email since you guys were having a meeting this week, I thought I'd just appear in person and then follow up with the email. But what we're going through a website redesign. And you guys have probably already heard some wind of this. We've been trying to communicate from the top down. And so we've taken a little bit different approach to this. There's three aspects that you guys will need to know as webmasters. Number one is the all services list and the all agencies list will stay the same, will not change and the bookmark will remain the same. What we don't wanna do is affect the productivity of the state. And we learned from 2008, you guys heavily use that bookmark for those two things specifically. That being said, the site will change visually. But those two things will remain the same and then we'll be put up in a position up by the search bar. Okay. Number two is we are pioneering. No. Actually what we're doing is we feel like that what the state does electronically well and we as webmasters in Nebraska as a whole is we're helpful, customer support, customer service and those types of things. And so in that same vein, what we're doing is we will be launching sometime in May. That is Firefox enhanced only. If you are using any other browser than Firefox, you will not know we launched. 80% of our users are using Internet Explorer. Okay. The majority of state employees are using Internet Explorer. You should not see a change immediately. You may get people that say, hey, I'm on Nebraska.gov and they're telling you a different link. They're describing a site that's different than what you're looking at. Okay. Those users will have the option to switch to the current site as it looks today. Does that make sense? So in order for you guys to continue to do your jobs well and effectively, you can ask the user to press the link to switch over to the same site you are looking at so that you guys don't have to change and you guys can provide the same level of customer support that you're used to. Helpful? Make sense? Okay. How do you know you're in the Firefox enhanced? Because only Firefox will be directed to that site. Okay. Safari browsers on your phone, Opera, all those other little ones, Internet Explorer primarily, will stay on the current site as it is today. As a matter of fact, you will be hard pressed. There are ways for you to get to the new site, okay? But you would have to do workarounds to actually get there, okay? It will not inherently go there. So all your Firefox users probably, what I'm going to say is before May 8th, okay? Anytime after May 8th is probably when we are going to launch. And like I said, our goal is not to affect you guys. You guys may be using Firefox at home. You can get accustomed to it over the next two, three weeks, four weeks, five weeks. I do not have an actual launch date for the site to go live for both sites. Reason why is what we're doing is we're doing expanded what is called AB testing. We're the first state to ever do it. And so what we're doing is all these Firefox users, we will be tracking how many of those Firefox users select to go to the current site. As we tweak and find out reasons why they will have the opportunity to provide optional feedback. When they switch over. I don't like it, I'm confused, I didn't find, blah, blah, blah, blah, and we will try to dial in exactly what the problem was. Once we have more Firefox users choosing not to switch over to the new site, to us, that is about 50,000 user tested acceptance. I kind of said that backwards, but it's user acceptance for about 50,000 people in a month. So we would feel much more confident then as we communicate to you guys, all right, we are a week out. This is what the launch is going to be so that you know that we didn't go, surprise, your jobs just changed. Does that make sense? Over time, what we will do is we will continue to use the Firefox enhanced site to launch new items. So that again, your internet explorer experience primarily at the state is not affected until a large group of users, about 8% of all people that use nbraska.gov use Firefox. Until those users tell us, hey, we like that, will we publish it to the new site? So that you guys are confident that it's been tested, it wasn't just thrown out there on a whim. And anything that most of those changes will not affect what you guys are doing. Because like I said, I know what you guys are doing is going, okay, let me see, that service is here, here, here, click, click, click, click, you probably even close your eyes and do it. And tell somebody without even going to the website. Okay, any type of those type of activities, we will tell you ahead of time before we launch it over to internet explorer, especially if it's something that, you know, some critical piece that we move, does that make sense? So our goal is instead of every three to five years going, ta-da, in three to five years, our site could look totally different and redesigned without you guys even realizing we did a redesign. Yes? You know you're doing it in a new cycle, are you also doing it in Drupal? We are not using Drupal. You're not using Drupal. We're not using Drupal for this one. Just because we have to start from scratch to be that innovative, okay? Does that help? Does that make sense? Is there any questions on that? You guys can, we're actually doing something else, which is probably why my blood pressure is about up 10 times. The state of Nebraska is on Twitter, at Nebraska.gov or at Nebraskagov. We have also set up as, we're Nebraska Interactive, we have also set up an NE411, okay? If you're familiar with hashtags, we've created design NEgov as a hashtag. The general public, we have general public, we have young professional organizations and we have state employee samplings that are testing the site that's protected currently. But we've asked them to use the hashtag Twitter to provide us with their feedback and comments so that you guys know exactly what we're being told people like or don't like so that we can be more open in communication so that as you guys see changes, you guys know that we're listening to what other people are saying, okay? My blood pressure's up because it's the social world, I don't control it, some are snarky, some are not. And so we'll see how it goes. But to me again, that says what we all do best as webmasters is, we're there to support people. This is exactly what we're talking about with the videos and the captioning. We want people to access the site, we want them to enjoy it, we want people to look at Nebraska and go, man, that's a cool state and they were really helpful. That's what we want them to walk away with. And so that's why we think it's important to do our rollouts and convey that same communication outwardly. So that's the big news. I do have, I have a procedural question that I asked and that I was brought back to this group for. One of the elements of our design is called responsive design, which means if anybody has ever viewed our current site on a phone or a tablet, it goes into a straight column. In our current redesign, what we've done is we've used responsive design. So as you guys scroll, you will see elements being removed and taken down so that if you're on a phone, it looks like a phone. If it's on a tablet, it looks like a tablet. If it's on your laptop, you get the high resolution. We can make it as big as we want to. As we go down, that's the one, as we go down, trying to use two fingers from a minute, the official banner is taking up space. And I would like to be exempt since we are Nebraska.gov. I am requesting an exemption for the official state website of the state of Nebraska that does not have to carry that payment. And I can get a waiver, but it has to come from this group. Do we have any questions about what you're asking? Because I'm sure all the rest of us have that at the top of our website. I'll leave it to you. I'll leave it to you in a year at all. And that's what's being done. And it makes sense what you're saying. You are the rest of that, though. Right. Initially, this started here, but it had to go to the NICT. So the suggestions that started here, they have to make waiver. And you're talking about getting waiver from the NICT, but are you getting waiver from that? The recommendation would come from you. The waiver would come from the NICT, or the exception would come from the NICT. And we can expedite that. We can expedite that, but we need to start here. I didn't know if that was too controversial, or because I think where it came from is we have a lot of, we have several URLs that were created. The big thing was to create your own URL. And they were .coms, but yet they were official like treasure.com was the state treasure of Nebraska. And since it wasn't a gov, we had to have the banner to make sure that everybody knew that that was an official state website. And so, like I said, there are still purposes for that official state website. But I'm, like I said, for design purposes. It was about cohesive branding for all state websites. And where it came from was the score really low on the Brown survey one year. And that was one of our efforts too. And one of the other things I heard was that it was, we wanted to step up and bring some kind of a branding and some kind of like we have certain things of people we could have at the bottom. So that they wouldn't say all our websites have to look the same. We're all going to do this color and have this banner and this thing, that we were trying to make them. It compromised exactly. And I think what we've seen over the past four or five years is people that incorporate the swoosh branding somewhere in their website and they're in the redesign. They don't necessarily use Nebraska, but branding is not about the name. It's about the swoosh or the design where you go, oh, well that's Nebraska. And I think we've done a really good job over the past four or five years in a lot of the redesigns and incorporating that branding. But I don't think that we should totally get rid of it from as a whole. But I would like the exception for the state portal. Okay, so my question would be, and I'm not very formal. Well, you know that my question refers does anyone have a problem with us voting on this in this room now? There is no number of, actually, this is probably one screw we've had for a while. So, no, it's just shows up. And the online, oh, okay. And Anthony's asking what the specific question is. Again, your reason, just for my clarification. Our reason is that with the responsive design, okay, it scales as you go smaller. And so as you hit the iPad, the banner takes up more space, right? And so as you get down to the phone, it even takes up more space that where we could have, you know, we have the feature and the citizen in business and all of that type of stuff. And it makes things a little clunky just to have official website. Because it's a defined pixel. Right. You're not talking. I would like to remove it totally, but that I would be open to keeping it on the computer and being able to remove it to scale. That's a good suggestion. That would be a compromise that I'm willing to. Yeah, and I think it's a topic we should probably look at addressing future-wise because we're all going to run into this problem. Sure. So, like I said, if need be, we can do it on the website and take it off as we scale down and then have this as a topic of discussion of what can we do? Because like you said, it's a fixed pixel. And when you're talking about a mobile phone, every pixel counts, every pixel counts. So... And unfortunately, we did this whole branding thing, the whole thought about seeing it on your phone was probably not part of our, wasn't as much a part of our conference. I do remember people were seeing it. Yeah, like we're gonna have this on our phones. Yeah, but it wasn't like a lot of people. So, we have a compromise I don't know the formalities other than I think we probably need some type of vote or official consensus so that I can get back and take care of whatever waiver thing we need to take care of to say yes, that's fine and then we can open it to discussion. Because like I said, we're all going to run into this. Okay, so I'm gonna start with this. We're going to vote on whether we can offer Nebraska.gov an option for the top banner. So all in favor of voting on an option. Did that make sense? I see some. Go ahead. Maybe if this is a kind of extended issue in this room, is there a possibility to do it, you know? Because we just have a lot of nice things to do, you know? It works. Is that an option that people would gather? My opinion is the people who actually care or would talk to us in the first place are probably here. Here, right. And then do I give it a week, David, two weeks? I mean, when, not that I don't think that's valid. You know, I'm voting on what I'm getting people's opinion. I think it's great. But I think we're kind of in a, and is it because I haven't had a webmasters meeting or so on a schedule? No, no, no, no. As a matter of fact, I'm just deciding in the right direction. Right, right. You don't need to know. Yeah. I'm just wondering if that's my deal. Okay, okay. My first question is, do we have any problem with voting on whether we're going to give them an option or not? That makes sense. Okay, so is who are in favor of giving them an option on the banner? Where's your hand? I think that passes. Okay. So now we have two different options to give them. Option number one is for them to take the banner off of all the Nebraska website views, whether it's on the computer, the tablet, the phone, whatever people use. That's option one. Option number two is let them take the banner off of every view for Nebraska.gov. So those are the two options. Did that make sense? I think it is option number one. Option number one is to completely remove it from the Nebraska.gov homepage. Home pages. And option number two is to remove it from every view of Nebraska.gov with the exception of the computer browser. The computer browser. That makes more sense, so the... Option number one is to remove it from all views. Option number two is remove it from all views with the exception of a computer. See, that made more sense. Did you get that part? Interpreters, we were talking about that earlier. There you go. Yeah. By all means. For instance, we still have a few irritating... They don't do it, why should I? Well, and on our view, it's the dark black line, okay? It takes up more space. Right, and that might be an option that if they hadn't thought about it before, maybe that would be something I need to address back out to the webmasters to let them know, the ones that have it. And I know at one time, and she's not here this time, one of our members went through and looked at all the webpages and said, these are okay, these are okay. And I agree with you on removing it from the computer web page, I think shows if we keep it up and on there, option number two, then that does show that to a large extent, we're still not exempt from the rules, just because of learning. And so I think, I like option number two, because I guess is what I'm saying. Where does the iPad land? It lands in option number two. In option number two. Because it is not, I mean, if we'd really want to get technical, it'd be a resolution size, that I think for these purposes, what we're saying is if you're anything smaller than a laptop, because we've got e-readers that are hitting volume, so we can't really say tablets anymore, we have to say e-readers and phones and all that kind of stuff. So, I think that type of stuff is for further discussion down the road. But I mean, for all intents and purposes, I think option number two is probably the best option. A little bit bother you in consistency though. Not having that consistency. Well, I think that's what he's saying. There's no consistency right now. And I think we need to be an example of showing consistency. But I think too, I think we're gonna have to address this at some time in the future, so it should probably be a discussion of, okay, so is there a mobile banner that looks different? Do you know what I mean? Right. That type of thing. So, like I said, but for right now, I think we're just asking for the option number two. So, we just skip option number one, just go to option number two. And option number two is the official banner on the computer browser. Any other view is exempt. Okay, so we're gonna vote on that. Who likes option number two? I think we're doing good with option number two. And I got Anthony out here. Just give me a second. I guess one of my questions is how many options, and this sounds expensive and stuff like this. Can you pick more than one option? Well, I think again, I think that would probably be discussion more for later because as this launch is the impetus for next generation redesigns for this progressive, or not progressive, but this design theory that as you scale, it goes to different platforms. So, I think we might not have a choice, but look at a different option for those different platforms. Anthony voted for option number two, I'll call him. All opposed? So at this point, we'll give you permission, a favor or whatever. I will follow up on it, and I might need some type of communication from you. The official Webmaster letter. Yes, to the powers that be. I'm gonna scan it. Yeah, scan it please. And leave the lid halfway cracked. So thank you very much guys, and we'll be at the next meeting and we'll just continue to help. Whenever that is. Whenever that is. So thank you very much. And thank you guys for coming all the way. Thank you for doing it. Yeah. Is it gonna be more like your mobile site? And so it's like, I love it. It'll load you on a computer. That's what I thought. It's mobile over there. That was the notes. Stop recording.