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Published on Oct 28, 2007
Business Process Outsourcing is an emerging industry in Africa. This film looks at the various issues and opportunities facing the BPO sector in Ghana through the lenses of three BPO operators.
The World Bank's eGhana project is supporting the Government of Ghana in its development of the ICT sector which seeks to generate growth and employment by leveraging ICT and public-private partnerships to develop the Information Technologies Enabled Services (ITES) industry.
The eGhan project is expected to result in increase in ICT-based jobs from 2,000 currently to potentially 40,000 over five years with equal opportunities for women, and increase export-led revenues generated by ICT/ITES industry by about US$750 million.