 Hi, my name is Carl Griffiths and I am an Account Manager in the UK Super Office team. I am here today to talk about one of my favourite features within the Super Office CRM solution. The feature I am going to be referring to on today's video is the Bulk Update feature. The first thing you need to do is have a created selection. So for this, I will click on Selections. But as you can see, I do have one created called Employee Left Bulk Update. In this example, Jane has unfortunately left the business, and having to update multiple records to a new point of contact can be a very time consuming task. With Super Office, this is no longer has to be the case. If I now click on Task, there is an option for Bulk Update. If I click here, you will now notice there are multiple fields that are available for bulk updating. If I click on one of these fields, you will also notice there is a drop down with additional fields. For today, I will be bulk updating the field Our Contact. As you can see, I do have this ticked, meaning this will be the field that we bulk updated. The field is Our Contact, the action is Select 1, and the new value is Myself. So I am telling Super Office now to update all of Jane's contacts to Myself. Once I am happy, I simply click Update in the bottom here. Once I click Yes, it will bulk update those four companies and confirm that. If I click Close now and go back to the selection, rightly so as it is dynamic, there is no more results for any customers where Jane is Our Contact. If this is not a feature you tend to currently use, I do hope this short video has inspired you to see some additional value in the time that can be saved by utilising the bulk update within selections. Thank you for watching my favourite feature of Super Office. If you would like to learn more, you can always contact our office on 0800 193 2820. Thank you again and have a great day.