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Thought Leaders Series - Will Cappelli, VP Research, Gartner

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Published on Jan 22, 2014

http://www.itoa-landscape.org The ITOA Landscape presents this exclusive interview with Gartner VP of Research Will Cappelli, with his insights and outlook for IT Operations Analytics (ITOA).

In this interview, Will Cappelli talks about:
- the growing level of interest in ITOA today.
- the greater promise to customers
- the key errors to avoid that can undermine the value of ITOA
- predictions for ITOA in 2014

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