 Hello everybody, Andrea Maeska here with Dental L Mobile Hygiene. So I wanted to talk to you guys today a little bit about why Dental L Mobile Hygiene is different. And now I'm starting to add kind of the I'm doing dental differently and how that kind of came came about was actually from patients. So I see patients about twice a week sometimes three times a week now. And nine times out of 10, a patient says to me afterwards like, Wow, that was the best cleaning I've ever had, you know, which is so nice to hear. Because typically when people go to the dental office, they are nervous nine times out of 10, I do see nervous anxious patients, but it's not from me. It's from previous dental office experience. They're either anxious because they just they had a bad experience as a teenager. They might have had a lot of cavities. They might have had to have a lot of teeth pulled as a child. They might have just had a bad dental cleaning in the past where they were in a lot of pain. Whatever it might be people come to me and they're anxious. They're nervous. They might never have seen me before but they're expecting to have a not so pleasant dental experience. And they might know that yes, they have to get their teeth cleaned because that's the healthy way of doing things. If they don't get their teeth cleaned, they'll be in more pain because other issues will arise from not having their teeth cleaned. So people know that they need to come to get their teeth cleaned, but they may not want to. They might be so anxious for months leading up to it. But after they see me, I've never ever had one patient say to me like, Oh my gosh, that was horrible. I never want to come back. But why is that? What am I doing differently that other offices aren't doing? So let me just kind of explain that a little bit. And I've been posting a lot as well in the Facebook group to just kind of explain how I do things differently. So the first thing is if somebody's anxious to come into the office, it could be the smell of the dental office. So that's the first thing. Nobody walks in and says, Hmm, yummy smells like a dental office. People don't. People go, Oh, smells like a dental office. Here we go again. But when you walk into a nice, you know, spa or just anywhere else really that does smell nice. You go, Oh, it smells nice in here. Anything that we smell that scent can either make make us more anxious or calm us down and relax us. So with the dental L mobile hygiene, I'm not a dental office. You know, I'm a dental hygienist that works for herself. So I come to you. I come to your office. I come to your venue, you know, wherever you may be. So you don't smell that dental office smell, but I take it a step further. I have a portable diffuser that I take with me everywhere. So depending on kind of the sense that I'm looking for, it will smell nice. Either way, it will smell nice, nice and calming, nice and relaxing. It's the holidays now. So I tend to have, you know, orange scents, holiday scents like Christmas tree scents, you know, but that's nice and relaxing. Right. It doesn't smell like a dental office in the springtime. I tend to have more like tangerines, maybe even a little bit of like experiment, just anything calm, anything relaxing and there is a science behind it. Certain scents tend to relax us. Certain scents make us, you know, anxious, have a lot of energy. Well, I pick the scents that are calming, that are relaxing. Another thing is people walking to the dental office, they might hear a lot of noise. They hear the high speed handpiece. They hear the suction. They hear the polisher. These things all make a lot of noise. They hear the sterilizer. They hear all of that makes a lot of noise. Well, my sterilizer is in my home. So you will hear that. Yes, it is a little bit loud, but you won't be in that, you know, area, right? Because I am coming to you. I am coming to your office, your home, your venue, whatever it may be. So you don't have to hear all of those noises. Plus the equipment that I have purchased is known to be a much lower sound waves, you know, sound waves. They call it lower frequency. So even my polisher is known to be quiet. I did buy a very special polisher that is very, very quiet and it's not, you know, there's not a lot of pressure. So it's just light, you know, quiet. It's a lot nicer. So you won't hear all of those typical dental office noises. Plus I do have a laptop that I bring with me to play nice calming music. Half the time patients start to fall asleep. So that tells me that they're comfortable. I love that. I do see patients in nursing homes and more often than not, they fall asleep. But that tells me that they're comfortable. Kids don't usually fall asleep, but they like the nice calming music. They love it. So kids, seniors, adults, it doesn't matter. People just love that. Another thing is maybe even more important is that I will never keep you waiting. Time is money. Okay. Time, your time is very precious to me. So you would never have to sit and wait for me because I come to you and I do not book patients back to back either. If I did that, then yes, I would likely be behind because I have to travel to different places. So I never book patients back to back. You will never have to wait. So you don't have to take time off of work. You do not have to leave early. You do not have to think, okay, I have to hurry up because I have an appointment in like an hour. You're already 15 minutes behind. How is this going to work? I'm never behind. You never have to wait. You never have to worry. So that also takes out a lot of the, I have a dental appointment. I have to hurry. I have two other appointments. It's my day off. I kind of have to manage things. You do not have to manage anything because I will never be behind. You will never have to wait for me. So patients love that. Another thing is that the teeth cleanings will never be painful and I'll tell you a little secret. Now I do tend to have a much lighter touch. That's what people tell me. But I'm still doing the same thing as every other hygienist out there, but I do it differently. As silly as it sounds, I make sure to always have sharp instruments. Imagine using a dull pair of scissors and trying to cut your hair. It's not going to work. Imagine using a dull set of scissors trying to cut through paper. It's not going to work. Those child-proof scissors that they use to cut through cardboard and that's all that they can cut. Imagine using those, right? It is dull. It's not going to do too much. Using a nice, sharp pair of scissors cuts through anything. So it's the same analogy, I guess, if you will. Using sharp instruments to clean somebody's teeth, I do not have to push and pull to get down there. It just comes off right away. So that's a little secret that I have is I make sure to have sharp instruments. The reason why they don't often do that in dental offices is because there's no time. I have worked in many, many offices and we are booked patients back to back to back to back. During lunchtime, I'm eating lunch. When at the end of the day, I'm going home. There's no time to stop and sharpen instruments. Maybe once a month, if a patient cancels, perfect. Then we can sharpen our instruments. But with me, I run my own business. So I make the time. I make the time to sharpen my instruments. So they are always sharp and you don't have to be in pain from your dental cleanings. So that's really, really nice. If you come see me once every 10 years, it might be a little uncomfortable because there's a lot there, right? So I can't really promise if you want to see me once every three years even, there's going to be more there. So it will be a little uncomfortable, but you should never be in pain. But make it easier for you, make it easier for me, come in every six months or more or less. And that will really make a big, big difference. Another thing is with the health history, with the medical history and the dental history, I do also have a separate piece of paper that I do ask you what you want from your dental appointment. Meaning, do you like me to talk the whole time? Do you want me to not say anything because you just want to sit there, you know, take it easy, relax? You let me know because I find everybody's different. I have some patients that as soon as they sit down, they go, hey, tell me, how are you? You know, tell me all about yourself, you know, and I'll go, oh, okay, sure. Well, I can talk for the next hour easily. But then there are other patients that say, no offense, I'm exhausted. I've had a long day. I'm just going to kind of shut my eyes, do what you have to do and let me know when you're done. That is totally fine too. So I take it a step ahead and I do have that separate piece of paper asking you a couple questions. So not too many, but that just helps me get to know you and know what you would prefer because not a lot of people are comfortable saying to me, do you mind not talking at all, you know, during the cleanings or do you mind talking a lot? It just makes me feel more comfortable. That way if they put it down on the piece of paper, yes, they're telling me, but they're not telling me face to face. So I find that people are a lot more comfortable with that. So I made appointments how you want to be treated. Do you want a lot of talking minimal talking? Do you want to be spoken to when you know you asked me a question but that's it. So I do ask you some questions and patients love it. Every single patient has said to me this is such a good idea. I have never seen this ever. So there you go doing dental differently. If you guys have any questions, let me know. I look forward to seeing all of you guys very soon and just making your overall experience much nicer because dental doesn't have to be full of anxiety. I want people to look forward to having their teeth clean because your smile is everything. That's the first thing that people see. And to prevent any bad things from happening to your mouth, you need to get regular exams done by me and cleanings. But I also work with dentists everywhere. So if you need a little bit more, then I can personally refer you to a dentist in your area. So just let me know. And I look forward to seeing everybody soon. Thank you so much for watching. If you need anything, just let me know and I will see you very, very soon.