 This is not Hibachi Talks, this is Go To The Techs R and I'm here we're doing Think Tech Tech Talks with Jay Fiedel. I guess they think Tech Tech Talks. You have to work at it. Five times real fast. Yeah, exactly. Anyway, this is going to be an interesting conversation. Oh, by the way, can you give me a call from your cell phone? No, I can't. Oh, I can't. And that's why we're calling this the Samsung, the Samsung, what is it called now? We have the name. The Samsung Disaster? No, the Samsung Chronicles. Oh, the Samsung Chronicles. Okay. And it's the isolation, the silent isolation of losing your cell phone. Okay. Oh, losing. You look silent and you look isolated. Yeah. We were in a studio yesterday and my phone, my Samsung S8, which I love very much. Can you take that on the plane? Yeah. Oh, yeah. The Note is the one with the problem. But the Samsung 8, the battery lasts like all day. It's brilliant. It's much better than the 7. And I did my research and I found this phone. It was better than the Google Pixel. Okay. And I got this phone. And then the Apple, the iPhone 7. Oh, yeah, yeah, yeah. I love this phone. It's the best phone I ever owned. Can you show it to me? No, I can't show it to you. Don't just check. It's resting. It's resting. And I'll tell you why it's resting. I'm sitting here with bated breath. So I'm sitting there with some people in the studio. We're having, you know, reception here. And we're having this conversation. And my phone, you know, froze up for a minute. I don't know what happened. And so we'll take, take off the, I love, I love the phone, right? I took off the, they said, well, I should take off the cover of it, you know, the cover is tight, you know. And in the process of taking off the cover, and I'm not sure this is what happened, but I must have hit the three special buttons in the three, you know, the combination buttons in the right sequence. And boom, it's reset. Okay. And it comes up with this little tiny little thing. It's, it's red. You can't even read it. You're about to be, you're about to be reset. Oh my God. I said, I got to stop it. What can I do? I can't stop it. So there, you know, it's just, it reset on me. And the little man comes up little, you know, little OBGY, what do you call it? Obi-Wan Kenobi. Obi-Wan Kenobi. OBGYN. Different. It comes up, you know, and it's smiling and spinning around. And I'm saying, it's erasing everything on my phone. I didn't want that. And, you know, you can't stop it. Nothing you can do. And so, okay, all right. Now it says, you're going to love this part. It says, what would you like to use English? Yiddish. No, I want Yiddish. It's, it's starting from scratch. It's, it's, it's being reborn. It wants to know what language I want to use. Oh my God. So I stopped everything. I said goodbye. It terminated my operations here in the studio. And I went straight to the Verizon store, you know, up in 1088, right? On Bishop and Hotel. Because I found those guys somewhat knowledgeable, but it didn't work out yesterday. I've had some issues or challenges with them. I have a Verizon. Well, Verizon is a very good carrier. But, you know, maybe like I expected. But that's a little bit different shop. That's not really a Verizon shop. That's more of a distributor kind of. Yeah. And so I walked in and I told them I was in a state of shock. I just lost all my stuff. I had no idea where all my stuff went. And I knew that I lost it. And could they please help me? So he says, well, push the button, says next. And it goes to a thing that says, what, what account is this associated with? Has to be a Google account. I didn't know that. Has to be a Google account. So I have a couple of Google, Google numbers. So which one, which one is it? So I try one. And I can't remember the password for it. All my passwords are on the phone, right? Okay. On the app. On the app. So he says, not a problem. He says, I'll go on my computer and log in and then I will change your password. That seemed like a good idea. It actually seemed too easy. It actually seemed like a great idea. So he does that. Didn't you need your password to get into your Google account to turn on a Google account to change your password? I had something. I had something. I don't know how he did that. Send you an email to your backup email. Something. So I was there entering a new password on my phone in order to associate the phone with it. Did you write it down? Oh, yeah, it's emblazoned. Yeah. And emblazoned. So then it says, okay, now log in. So I try to log in with the password I had just assigned. And it said, you can't log in. You've changed a password for a new reset phone. Yeah. And that means you have to wait 24 hours. Because we think you're a thief. Yeah, how dare you. And we have security here. And we are going to make you wait 24 hours before you can do anything on this phone. So I said, surely, I mean, on this person, look at me, you know, I need to get in. You're a firmer New York camera. Everything on this phone, you know, and he says, well, I'm sorry, but, you know, you know, I could have looked it up in some other place. I thought I was in a panic. Yeah. So do you know for sure you're going to get all your stuff back? Wait, there's more to come. Oh, there's more to come. So I say, thank you. I say, thank you, but I'm really not thankful for what they did. Yeah, because they had the ones who got me on the 24 hour, what do they call it, cooling off period. I'm getting hot. I'm not cool. Did they give you a backup phone? No. No. So I, I, I trundled out of there in a state of greatest shock. And I left the phone there. No, no, I took the phone with me. I was just checking. I was trolling out or something. He trundled it. I trundled out. I never see what trundling looks like. It was slow and deliberate and, you know, like, like it's painful. Trundling is painful. So I trundle out to my car and I go to Best Buy where I originally bought the phone. Well, why didn't you be there first? Because Verizon was closer, closer. And I was in a state. So I go to Best Buy. I'm in a state. I'm waiting on the line. And finally, this guy comes over to me and I said to him, I said, are you very knowledgeable about Samsung S8 phones? Oh, he says, I know a lot. Okay. Okay. This is good. Yeah. And he explains to me that, that probably not, not certainly, but probably a lot of my stuff is somewhere. It's not lost even if the phone was reset. So that was a big, you know, lesson in some comfort. Yeah. And, but then he says, you know, I'm sorry to say that I have no way of changing that 24 hours. You are really stuck. And, you know, he tried, which meant every time you try the 24 hours, you know, I mean, they're really good on security. I'll rent you my iPhone. I'm going to need, I almost bought another phone. You know, that was my next move. Anyway, so then he gives me the number for Google. And if you pay me big bucks, I will give you the number for Google. It's a phone number. It's a phone number. You can actually call them. And a live person will get on a live person. Yeah. Not only that, but he gave me the expedition code, you know, so you can get a little faster. It's really good. I don't have that. And I was very appreciative of that. He also gave me the number for Samsung. Yeah, off the air. Okay. So I go, I go back to the studio here where we have a VoIP phone. And I call him. He's, where am I going to go? I don't have a phone. I can't call anybody. So I go back and I call the number for Google. No, right now. So I call Google and I say, you know, terrible problem. You guys must have a way for me to get back on the phone. I've lost my Tinder account. And they say, you know, sorry, but this is built into the operating system of the phone. Nobody here in Google can change that. Okay. But I will put you on with Samsung because they had a direct line to connect me to Samsung. Personally. Personally. Sam himself? Well, close. So I get to Samsung and there's this woman on there and she was built out of steel. You know what I mean? You know, when they have these support people, you know, technical built out of steel. Very affectionate and caring. You know, I know that's what I mean. You never get the first base at all. It's all like cold, man. And she coldly told me no, it wasn't the operating system of Samsung. It was the software of Google. I said, wait a minute, Google just told me to call you. Anyway, I got nowhere with Google and I got nowhere. But I didn't know which which number which email address this phone was associated with because there was a couple of possibilities. So I call Google back. And he was able to piece it together. The second guy and said, so I know which email and actually what he told me is very interesting. And you should remember this, Gordon. You could have more than one emails, email addresses that are associated with your Android phone. Yeah, I do. Yeah. Well, my non Android, I have many. Yeah. So I mean, so the phone does not, you know, depend on just one. It could be any one of a number, but they have to be Google numbers, Gmail numbers, anything else. I can have multiple Gmail. I have multiple Gmail emails. So he gives me this, you know, gives me he teaches me and he tells me also a great comfort is that when you have an Android phone and you're using Google and all this, your contacts live in Gmail and in Google dot com. Yeah. And your what else lives itself. Well, your past emails, your past emails, that stuff is there. And furthermore, your apps. Now I don't think it's perfect, but I think your apps are there also. So hey, that's you know, what else is there really? That's really important. So but I got to get there and I can't get there until I wait the 24 hours cooling off. All right. And the cooling off period. So he said, you know, look, this is going to kill you, but put the phone down. Leave it there. Do not carry it around with you. You will be, you will be tempted to try to log in again right there. You're killing me. You're killing me. And he says, put it away. Don't look at it. Don't talk to it. Don't try to log in again. That'll just extend to 24 hours. I mean, this happened at like four o'clock, maybe 3 30 yesterday. And I tried so many times that my 24 hours does not, does not actually expire until seven o'clock at night. So that tells you that I, you know, for three or four hours, I was trying so hard, desperately hard to get on this phone. What if people were trying to get ahold of you? Too bad for them. Yeah, email for you. I'd go to a computer. Yeah, I think you can go to your computer and pick up your email. Yeah, with your new password. I'm not telling you that you're in blaze. So I mean, that you know, that's the end of the story. And now it's resting quietly at home. I didn't take it with me. And presumably, and you know, this is the the end of the, you know, the recitation, presumably, at seven o'clock tonight, I'm going to give it extra time. I probably won't do this until eight. I won't be sure, right? I will go on the phone. 701, and it was really 702. And you got to wait another 24 hours. Exactly. You might want to show us am and or pm, not am. You know, if I get this wrong, I'm going to hang myself. I'm going to say boo boo. I'm telling you. So it's sitting there waiting. And at seven o'clock, roughly, not earlier later, I will, I hadn't built in my mind. Well, yeah, right. Thank you for that. Be conservative. So I'm going to enter in exactly when I enter in, I'm going to enter in. That's going to ask me for my wireless. Why? Why is that important? It's going to want to connect with my wireless because it needs to, you know, rebuild all the stuff on the phone. It does take another 24 hours. Right. Well, it may. It may. I may lose another day on this. It could take a could take a while for that. So it's got to rebuild that does it slowly. What he told me, this is a guy at Best Buy who was knowledgeable. He said it does it while you're on wireless like at home. And it's gradually, you know, little by little, it's, it's, it's saving up to the rebuild and reinstall the back the same way. It's got to move all your contacts down and you have thousands of contacts. Thousands. So you've got all that to come down. Yeah. And then all of your bank accounts and you've got thousands of bank accounts. All that stuff. All that stuff. I mean, my whole life is on a goddamn phone. Oh, oh. On the phone. Edit. In a gosh darn phone. Gull dang it. Okay. And now that's what I would like to talk to you about after this break. In the second half. Okay. Because that's really the lesson here. And I have no idea what we could talk more about it, but we're going to talk about withdrawal from your mobile phone. That's right. The lonely, silent isolation, the painful isolation of being without your phone, even for one day. One day without a phone. My pain is with you as I hold my phone here in New York. Yeah. I hope you appreciate that more now, Gordon. I'm trying to help you out. Gordon of the Tech Star here. Goodbye, good old buddy Jay. Can you tell? And we're here with Think Tech, Tech Talks on Think Tech Hawaii. So now they're watching talk, but it's just as good. Anyway, we'll be back in a minute. You're watching Think Tech Hawaii, which streams live on thinktechhoai.com, uploads to YouTube and broadcasts on cable OC 16 and O'Lello 54. Great content for Hawaii from Think Tech. Match day is no ordinary day. The pitch hallowed ground for players and supporters alike. Excitement builds. Game plans are made with responsibility in mind. Celebrations are underway. Ready for kickoff. MLS clubs and our supporters rise to the challenge. We make responsible decisions while we cheer on our heroes and toast their success. Elevate your match day experience. If you drink, never drive. I'm Tim Appachaw, host for Moving Hawaii Forward, a show dedicated to transportation issues and traffic. We identify those areas where we do have problems in the state, but also the show is dedicated to trying to find solutions, not just detail our problems. So join me every other Tuesday on Moving Hawaii Forward. I'm Tim Appachaw. Aloha. Garden of the Tech's out here. Welcome to Think Tech Talks here on Think Tech Hawaii. I'm here with Jay Fidel, my good old buddy, and we're talking about his wonderful experience with his mobile phone. But I do want to say that you and I spent a number of years together on Hawaii Public Radio. Had a great time. It was so much fun. It was called Think Tech Hawaii. I remember in the van when we said, you remember that? I remember. Son of a gun. Do you have any idea what we're going to get ourselves into? Yeah, what you said. And I mean, and you were so wise. I knew even at the moment I knew when you said this, you know, guys and girls, this happened in 2000, the year 2000. Gordon said, you know, this is going to change our lives, all of us. And he was so right. And I knew it even at the moment he said it. You were so wise. You were there. Yeah, so wise and profound. And here we are. You are without your cell phone. Yeah, 18 years later. Well, you have been 18 years without your cell phone. But 18 years. No, no, no. 18 hours without my cell phone. Yeah, 18 hours. It feels like 18 years. So, as you were talking in the first half, your cell phone got read. It's Kafka. Nothing I did particularly wrong except trying to take the cover off. I shouldn't have done that. But, you know, it's Kafka. It's like, you know, you're sort of John Everyman. And you lose this thing. And then the enormity of it begins to dawn on you. So, here's my question. Is it more traumatic to lose your cell phone than it is to lose your ability to drive your car? Because you've lost your car or your car's been stolen. Which would be more traumatic? I think it's run so parallel, Gordon. And maybe the cell phone's worse. Because cell phone has secondary effect. Yeah, but you can't get to Uber and Lyft because you don't have your cell phone. Well, that's true. You know, my first reaction was when this happened, I said, I got to call my wife. I got to tell her what happened so we can reorganize our lives without it. I said, I can't call my wife. I don't have a phone to call my wife. Isn't there a coin phone somewhere around here? No. That's it. There is a coin phone on First Street. Yeah, it would have been the Smithsonian. Yes, it's up there. Yeah. So, then it began dawning on me, you know, that leaving my cell phone on the table the way they recommended, and just sort of retiring it for one day, was, it was like stripping me of my identity, of stripping me of all the things, and time began to take on a new meaning. Time. You had more of it? Kind of. But it was like out of control. It is out of control. I don't have the same sense of time. It's either faster or slower, but it's not the same. Really, you are a watch. I have a watch. I still have a watch. Thank goodness I have a watch. And we have clocks in the studio. But then I felt that I was completely out of touch. I had banished myself. I had ostracized myself from my regular life. And all the people that I could talk to, that I needed to talk to, that wanted to talk to me, forget about it. Nothing. No voicemail, no nothing. So, no nothing. So, it just makes a question. What do you think the millennials feel like? Who have been brought up constantly? Oh, yeah. Oh, it's worse for them. So, imagine if they lose this. Their whole persona, and my whole persona, I must be a millennial, I guess. My whole persona, and yours too, watch out for that. It's all dependent. A little silly thing, four inches by three. And then it says, well, put on your stuff, put all your accounts on there, put on all the things that define your life. Yep. All your Bitcoin and cryptocurrencies on there. Your business, your personal, your friends, your credit card, right? It'll be more that way, Gordon. It's coming. You know it's coming. We're reaching this for a while. Yeah. Well, I'll tell you about OFO in a minute. That'll change your life too. Anyway, so I began to realize that there are no options. There are no pay phones anymore. And, you know, regular landlines are becoming scarce. We don't have them in our house. That's why SilverIP. I don't have a landline. Yeah, you probably preceded me in that. But, you know, what's happened, though, is we've become completely dependent on the computer, and then the computer has evolved into complete dependence on the cell phone. And without the cell phone, you are really S-O-L. And Internet access. So, you know, you can have this device, but if they can't get online. Well, can't do it. If they lock you out, you're locked out of your whole life. You're locked out of your whole life. And I, and I, they must have some security reason for that. And maybe, I don't know exactly what it is. Well, look at your last game and you'll find out you're on the... Could be. Give me my FBI hat. Yeah, well. I wanted to tell you today that you're the most wanted one. I can't join Donald Trump's Tweets list. They don't let me on that. Now I know what you're going to do with it. Well, if you're missing out on your buddy, Donald's Tweets. I do not have friends in the White House. Well, didn't your brother work at the White House one time or something? No, no, no. You were somewhere in D.C., though. It's a big city. Anyway, so, you know, I mean, I wanted to explore that with you, how completely dependent we are. I mean, when you wake up in the morning, you need information. You want to check your mail. You want to make a call. I mean, how many appointments you need and how many appointments they need from you and meeting people and reminders. How did you know what to do today? I went to the computer. Luckily, the computer has a lot of our, you know, show calendar information. So that was okay. I knew what time was coming in. But, you know, the work I was going to do in the morning, filling up pukas, filling up this puka right now, the three o'clock puka, I didn't have a phone. What are you going to do? Yeah. It was very hard to do that. So you got me instead. Yeah, well, gosh, it was working out. Straight from the barrel. It's okay. Your words. No, I'm not. I know you're thinking. We worked together for a long time. You wait. This is how you ask me, Gordon, I'm desperate. Are you a film artist? Did he show? Oh, yeah. Because you know what it was? You're missing your phone and you're just going about what automatically came to you. Yeah. So, I mean, dependence breeds dependence. And dependence breeds, if you will, love actually. So that means you're actually depending on me? No, the phone. And you love me? The phone. Not you, the phone. So, you know, I mean, that's why they make them so beautiful. So you can have a relationship with them. They are you. You are them. And it's going to be more that way. I want to tell you about OFO. OFO is the OFO. It's the BIKI, the bike share program in Beijing. And we had a show yesterday, the day before about OFO. And yeah, BIKI is going to be on. And what's very interesting is that the OFO is actually more efficient and cheaper. For example, $3.50 here for half an hour. There for an hour, one QUI, which is one RMB. And that's, Gordon and I went to China together. We're not going to talk about that. It goes on in China's days in China. Right. It's right next to Las Vegas. Anyway, you know, one QUI is worth less than 15 cents for an hour. That's China. That's China. This is Hawaii. And they have this device you put on the bike. And you can take any bike and make it into an OFO bike. Or you can make it into a mobile phone like the one you lost. No, you can't do that. That's coming soon, I hope. But anyway, the point is with this technology, which is GPS, right? GPS on the bike and a locking system and an automatic charge using a, what do you call it, a QR code. That's what they do a lot. Like we use it. It's not a credit card. It's a QR code. But it transfers the money instantly and it opens the lock on the bike. For all. When you close the lock on the bike and it closes your account, your one day account with OFO. The result is millions of people in the last year have started using these bikes all over China. Well, when we were in China, how many people were on bikes? A lot. But not as many as now. It's been like this, right? First it was everybody on bikes, right? And then they got cars, middle class cars. And then they found OFO and it's whoop. It's gone back up. Now it's back up. Everybody rides a bike because they want to get healthy and try to be environmentally friendly and all that. So anyway, the point is that the phone is an essential part of that whole OFO thing. Right. More than it is actually, much more than it is in the beaky thing. So I suggest to you that the world-going phone is going to be more like OFO. Maybe we should get a chip transplanted in China. That's coming. I read about that. It's coming. I know I've read about that. It doesn't hurt. Yeah, I know. Would you volunteer? I'll tell you offline. I guess the answer's no. But you see, that instrument is going to be- You're coveting my phone. I'm coveting your phone. It becomes an extension of you and you become imprisoned by it. Right. And if you don't have it with you, you are imprisoned. You are isolated. It's really out of Kafka because you are in a cell. You can't reach out. You can't connect. And we are, what do they say? We're pack animals and we're group animals. And we need other people around us. And especially the case now. Without that, you can't connect. You're alone. You're in a sensory deprivation. So maybe we should have downtime per day when you're not connected to this. What if you said, okay, besides sleep time. I understand. And you say, okay, guess what? You're not going to be allowed to get access. And you can self-impose it. I'm not going to touch my cell phone between the hours of 10 and new today or whatever. While I'm awake or conscious. They have cruise ships. Right. And a friend of mine just came back from a cruise. Okay. Oh, you too. Okay. You go on a cruise and if you want to make a call on the cruise, really expensive. Yeah. Prohibitively expensive. It's like roaming times multiple. You're zillions because you go satellite. Yeah. Satellite. Right. Everything's satellite. Well, that's a way of putting your phone down, you know, of having a phone holiday. And how was your experience? No, my experience was like we ran out of time. That's an experience. That's an experience. An experience we have every show. It's amazing how that worked. The equivalent of losing access to your mobile device. Right, because you have no sense of time. And I'm going to go into Think Tech Hawaii withdrawal now for the next, you know, week. Okay. Well, I'm going to be at phone withdrawal for the next several hours. That's it. Remember, do eight o'clock, not seven o'clock. Thanks. Thank you. So we're here with Jay Fidel, the co-founder and entrepreneur, XLS or Think Tech Hawaii. Thank you for what you do for community service and giving me an opportunity to be on this awesome show, Man off the Street. You haven't changed a bit, Gordon. No, I never will. No matter how hard you try. Anyway, this is Gordon Olde Tech Sar. What do you call it? Jay the Mind, former New York cab driver and founder of Think Tech Hawaii here on Think Tech Talks. Not he but you talk. And like I say it in every one of my shows, how you doing?