Russell & Ballard offers a variety of services and also the personalized customer service that you won't receive in one of the big mall stores. Whether it's an engagement ring or a watch battery, we are here to help you with all your jewelry needs. Russell & Ballard provides a wide spectrum of services to meet all your jewelry wants and needs.
Russell & Ballard has an outstanding support staff here to answer any of your jewelry questions or to help you pick out a gift for that special someone. Upon hiring, Russell & Ballard thoroughly train and educate their staff. Ken personally trains his staff on diamonds. Each staff member reads through Diamond and Gemological Institute of America manuals and are then quizzed on their understanding of the material. Our support staff includes: Debra, Shelley, and Michelle.