 Hello, I'm Jane Afina-Genova from the BMC Information Design and Development team. In this video, I will show you how to enable and use the collaboration feature in BMC Digital Workplace. This feature is useful for end users when they create requests that impact other users. Collaboration is also useful when the end user making the request is not available when the request is fulfilled. Now, as I'm logged into BMC Digital Workplace at the administrator, I will show you how to enable the collaboration feature in Admin Console. After this feature is enabled, end users can add collaborators to their service requests. Go to Configuration. In Application Features section, select the checkbox next to Collaborators. As you can see from the prompt, the feature settings are enabled successfully. Now, as I'm logged into BMC Digital Workplace as an end user, I will show you how to add collaborators to service requests. You can add collaborators manually to a specific request. If you collaborate with the same people on all your requests, you can have these collaborators added automatically. To add collaborators manually, at first go to My Activity and select your request. Next to collaborators, click Options. Here you can add or remove people. To add a collaborator, search for a required person and then select this person from the list of available collaborators. You can see all added collaborators in the currently selected section. Close this window. As you can see, collaborators have been updated successfully. To add collaborators automatically, go to Preferences. Here, in Request Settings, you can see Collaborator Settings. You can toggle on the Out to Share option. Now, all new service requests will be automatically shared with the default group. When you submit a service request that includes collaborators, collaborators do not receive any notifications about your actions. However, both collaborators and you see the same submitted request on the My Activity page in BMC Digital Workplace. This was a quick guide about enabling and using the collaborators feature in BMC Digital Workplace. Thank you for watching!