Rating is available when the video has been rented.
This feature is not available right now. Please try again later.
Uploaded on Jul 14, 2009
The core of Syntellect Customer Interaction Management (CIM) contains an advanced management engine that enables you to fully control a universal queue of customer interactions of all types, including telephone and Interactive Voice Response (IVR), voice mail, email, web chat, web transactions, fax and agent tasks.