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How to Fix Mac White Screen

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Published on Apr 17, 2016

http://appletoolbox.com/2014/09/mac-f...

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0:00
hey guys this is Rex here with Apple toolbox and I'm sure I'm not the first
0:05
mac user to see this screen you know you wake up get a fresh cup of coffee
0:10
you're ready to get to work and then you're stuck here it's frustrating i
0:14
know but let's walk through a few things you can do to get up and running again
0:17
if you boot it up your mac and getting stuck here after you've heard the chime
0:28
keep your fingers crossed that it's just a simple software hiccup that can be
0:31
fixed easily if you've got a problem with your hardware the fix is probably
0:36
going to be a bit more extensive so the first thing you should do is try to boot
0:40
up in safe mode
0:42
Mac os10 10.2 and later allow you to boot up in safe mode which will
0:47
automatically check your disk and repair any issues to do this shutdown your mac
0:52
and power it back up while holding the shift key
0:55
you can let go with the shift key after you see the apple logo
0:58
keep in mind that safe boot will take a little bit longer than normal but once
1:02
your Mac fully starts up in safe mode
1:04
go ahead and restart it normally if moving up in safe mode didn't solve any
1:08
problems you can try to pinpoint the issue by running disk utility
1:13
to do this hold down the command and our keys while powering up your Mac a Mac
1:18
os10 utilities window should show up from here you can go ahead and select
1:23
disk utility
1:24
next click your OS 10 hard drive and then select first aid
1:28
once you run this process disk utility will go through and verify then repair
1:33
your disk
1:35
another thing you may try as resetting the pier am or parameter random access
1:39
memory which stores some of your system settings to do this
1:44
hold down the option command P and our keys at the same time while booting up
1:49
your mac
1:50
once you hear the startup chime you can go ahead and let go
1:53
your Mac will then reset the pier am and then it will restart completely in most
1:58
cases one of the steps I've covered so far we'll fix your issue if they haven't
2:03
you can always reinstall OS 10
2:06
now you can reinstall from the mac OS 10 utilities window that we saw earlier
2:12
so again to get there you're going to hold down command and our while booting
2:16
up your mag and instead of selecting this utility this time you're going to
2:21
select the reinstall OS 10 option
2:24
now we'll ask you a couple of questions to make sure that's what you want to do
2:28
but once you go through this process OS 10 will be completely reinstall on your
2:33
mac and this should fix any issues that you had
2:37
now once again if you do have a hardware issue that none of these software tips
2:41
are going to help
2:42
you're probably going to have to set up an appointment at an apple store and see
2:46
if they can help you out
2:47
and there's always a chance you may just have to buy a new mac computer anyways i
2:52
hope that at least one of these tips help you guys get your mac up and
2:56
running again
2:57
let us know in the comments if you liked this video content and we will certainly
3:00
do more
3:02
also check out the article we published over at Apple to box.com will put a link
3:06
in the description it has a couple of other more in-depth ways that you can
3:10
possibly fix your mac if you're stuck on a white screen
3:14
well that's going to do it for this video guys I appreciate you watching and
3:17
I will see you next time later

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