 Welcome to our campus health segment for you are home live. I am Brianne Carter. I'm the assistant director for marketing and communications here at the Pat Walker health center And and we are currently in the Pat Walker health center. Yay. Yeah, and we're starting out our primary care clinic And our primary care clinic mainly seen students for you know acute urgent care But we also can see for chronic illnesses How's within the primary care clinic is our allergy immunization and travel clinic as well and they do immunizations travel consults TV testing and things like that And so for our primary care clinic, we are open the whole entire health center is open 8 a.m To 5 p.m Monday through Thursday and then 9 a.m to 5 p.m on Fridays And then our primary care clinic actually has some extended hours. They have Saturday clinics In the fall and spring semesters. And so but we are not open when there is home football games Unfortunately, it's pretty crazy. Sure. Yeah, uh, and then obviously like things like fall break. We don't do a Saturday clinic Thanksgiving break things like that. Yeah, regular university holidays We have about 18 people tuning in. Let us know where you're tuning in from and when you'll be arriving here at the University of Arkansas. Yes, let us know where you're from. We'd like to learn more about you I'll go ahead and introduce Alyssa to you. Hi. I'm Wilson Martinez. I'm a social media manager for York Wellness. Yeah Hi. Yeah, absolutely. You said, uh, york wellness york wellness We're gonna learn more about that right as we go later in the tour fantastic. I'm gonna look forward to Excellent excellent. Well, yeah, so our primary care clinic they can do labs x-rays You can come here if you're sick. You're having a sore throat if you have an injury Um, whatever you can make appointments online. We have a patient portal If you go to health.york.edu Then we have a quick little button to push patient portal and you can get to that You log in with your ur credentials and you can schedule an appointment there And we have several ways Several different appointments available there But if you don't see the appointment type that you're looking for on there Go ahead and give us a call or you can walk in and we'll try to get you scheduled for a same day appointment Depending what's going on. Um, we do have triage nurses that can check things out for you But yeah, do you guys have any questions along the way to feel free to drop those? And let us know I can help answer and shout out to dina from cypress texas And carry from plano texas. Yeah, and now is the time to ask all of your uh, what your campus health questions Keep it healthy. Okay. We'll go ahead and walk down. So like this is our check-in area for primary primary care And also, um, I don't know if you saw the psychiatry check-in is also here because we recently did start billing insurance for psychiatry So our psychiatrists for students that students see our house up in our counseling psychological services suite And we'll talk about caps in a little while. Okay. Um, but the psychiatrists Patients check in here because we like to get that Insurance information and be able to do that. But if you do want to self pay, you can still self pay as well Sure, sure. So we'll walk down. Yeah This is our little lobby area our waiting area for patients And then also people kind of hang out here sometimes too if they're coming in with their friend Who's a patient can we do and they come in and study? Yeah, they can use the space So we have some different table areas that they can come in and they can study at We also have these little living machines. Obviously we have coca-cola now at the University of Arkansas You are a coca-cola campus. Yes And I actually I'm a primary coca-cola fan. So You're a fan And so, yeah, some more little study spaces are right here You'll kind of see in our background here our classrooms. And so our walker family classrooms are used for various classes On campus. So you may have a class here whether it's public speaking university perspectives It's also used for meetings. Um, the multicultural center uses it for different events. Um, what's the multicultural center? So the multicultural center on campus is basically a resource for students. Um, that want to figure out Different areas where they may like plug in and belong on campus different identities and different identities on campus And so they just want to be able to help students Plug in figure out places and they have a cool space over there in the the Arkansas union as well Right, which is what maybe five minutes walk from here. Oh, yeah, and everything's pretty close. You may even be able to get there too Just like you jump on one of those scooters, right? Definitely, yes But oh, yes, and if you get injured on the scooter, you can definitely come come come come make an appointment with us Sure, um, we'll get you in. So this is our gy n women's clinic. Um, and To the to the right of me Or maybe to the left Would be our west parking lot. Um, so those are our west entry doors And that's where patient parking is but you could also get to it from that south end the building where we were More on that corner of maple and garland at the primary care clinic Um, but a lot of students and patients come in through these doors They also come in through those other doors just because they're like the little middle middle entries And so this is where patients who are needing an age you write an annual exam Maybe wanting some birth control contraception options Or wanting some sti testing anything like that. They would come Potentially to the gy n women's clinic or we also do sti testing in our primary clinic and on campus We have about 6200 students in beds, but off campus. We have another You know several hundred who are going to be with university housing, but also, you know coming on campus Is this where they would probably park? Yes, yes for sure. So we have patient parking and if you do want to park in that patient parking and there are limited spaces unfortunately A lot of people park in that patient parking or they park in the garland parking garage But if you want to use our patient parking, you would just come in Come to the desk if it's gy n women's clinic you're coming to Or if it's primary care, you come they'll write you a parking pass. You stick it in your window. You come back Oh nice nice. Okay. So yeah getting in getting out a little easier than it can be on the rest of campus for these medical reasons Good deal. All right. We'll walk here and I kind of have some temporary way parking signs right now That's just because we have some senior walk construction happening on This east side of our building And so I wanted people to be able to know sort of where they were when they walked into the health center And kind of how to navigate to where they were wanting to go, whether it was, you know Our allergy immunization clinic where a lot of students come for their allergy shots primary care clinic Or our gy n women's clinic and I do want to also tell you too that our medical clinics are available to faculty and staff as well So you'll see all sorts of people walking through here As you if you come into the health center, right? I can remember a couple years ago when we had this is before covid There was some Virus going around and we got plenty of vaccinations right here. I wonder what that was what that would it was before covid Yeah, it was something like that. Yes. That's what it was. That's what it was MMR that is now a requirement for students to file that they have their m mr They have to submit that and they get the paperwork and if you haven't done that already You probably didn't get tripped up on registering for classes for fall But if you don't have it in start-up classes, they're going to start sending you emails And you won't be able to register for your spring classes if you don't have That that religious exemption. Nice if you don't have the m mr's nice call out for spring semester. Be ready Okay, excellent. We'll go up the stairs to the uh second floor, right? On the topic of immunization, you know, we do still have you know, covid is still a thing still out there So is the flu to make sure you get your flu your annual flu shot and we'll be promoting that for you guys and then your covid booster and they are in the process of deciding, you know, what that next covid booster will be But as soon as we know what that's going to be, we will get that mistic out to you. Yeah and flu vaccination That's important, right? Yes. Yes. Yes. We're hoping that the new covid like booster Will roll out when flu vaccination rolls out. So that hopefully is very convenient for you to get both of them at the same time But we'll see We'll see what happens when we're into caps territory. It looks like yes. So this is counseling and psychologic services Also known as caps and they offer a variety of critical resources for our campus Here and so they have 24 hour mental health emergency services. So that's a 24 hour phone line That's on the back of your student ID. So is the main health center number So that main caps number will also be the 24 hour line. Um, when it's after hours for caps And then they also offer short term individual Therapy counseling They offer groups and workshops We might get a little loud with a senior right. Um, so I am going to have to swipe to get in here But typically in the normal day since we're after hours right now Typically in a normal day, this is going to be green. It's not going to be red. We'll be able to just pull the door Yeah, just come in and out as you need. Yes and so I'm going to kind of show you guys the the waiting room for caps As well as our lane mars realization room So this is the waiting room area and typically if you're coming in for an initial consult Which is free with caps and that short term individual therapy is also free with with caps and when I say free I mean it's included in your student health and wellness speed. That's included in those other fees. That's with your tuition Um, that kind of covers this area and several other programming and services that we do um, so for caps short term individual therapy groups workshops um Using the lane mars relaxation room Initial consults things like that that's all included In that fee and then for psychiatry services if that's what's decided that you potentially need Then you could bill with your insurance or you could solve pay which is new now, right? Yes. Yeah So previously psychiatry services you would just do the self pay But we found that a lot of our students And our patients really wanted to be able to bill with their insurance So we now have that as an option Which is really great for for students that want to be able to do that right because we have Probably 3000 students who live within I don't know Five minutes of this place right now Like we have a huge grouping of people who live on the north end of campus campus, which is where we are now Yeah, so something specific that I'll tell for housing students that are living in those on campus halls or dorms or that off campus housing as well That we have embedded counselors within housing And so they have offices over in like different dorms, but then they also have offices here So depending on the day and the time they may be here or over there But they work directly with housing students, which is really great for you all. Yeah If you're you know, if you're in your first semester second semester anytime and you're starting to feel Too much stress. Let us know Yeah, for sure. For sure. We're always here. We've got resources to help you. Yes So we're going to go into our lane mars relaxation room And this space is kind of like a meditation relaxation. It's so cool and calm in here. Yes Has massage chairs. It has puzzles You could do coloring sheets in here too. If you wanted to we had some coloring sheets out in our waiting room beanbags It's just a space to kind of quiet your mind relax your thoughts a good space for some patients that are coming in Clients that are coming in they'd like to just chill out here before they go in for their appointment Or if you're not even a client of caps and you just want to come in and check out the space and hang out in here Be our guests here. You're welcome to come in here anytime the health center is open And you don't even have to check in at the desk to come into this space. The door is left open during hours Now if you wanted like an ipad for a meditation app or something like that Then you could go out to the desk and they would help you out with that Perfect even for staff. I like myself if you wanted to that's cool. Love that All right, so we'll go out here and then something that I did want to tell you too Is that obviously this is after hours and so we take our patient and our client confidentiality and privacy Very seriously here at the health center. And so that's why we decided to do it after hours and For this particular space, we don't we don't walk people back through we don't do tours Back through like throughout caps unless it's like an after-hour time So if you are a visitor you have like an r so group or your sorority group or fraternity or whatever And you'd like to come and check out our spaces. We'd love to show them to you Just give us a call and then we can help you do that But yeah, for particularly for you know, we don't usually do like tours Protect people's discretion. Yeah. Yeah, but then downstairs people will walk through and all of that That's why we we do say like no photos and videos and no like tours of like the private space Yeah, and that even that Even that window is You can't see through it. Yes That are kind of Sure Yeah, it may feel like you're like, oh, where am I going? Like I don't know how to give them to cats These big letters, but you do have to just go around So this is one of those study spaces that we had talked about. Yeah, let me get a good look at it here um and study If it's for finals if it's for just regular Class exams or quizzes or you just want to come and hang out in the space This is one of those It's comfy and what a great view across the hall for Students of the show. It is a few uh hulkum. It's right across the hall So several dorms are very like walking distance. I know we used to call them the quads They've gone along with the quads, right? Morgan and and gatewood and harding and I'm forgetting the other one That'll come to me. So yeah, you guys will be really near Pat Walker health center. I'm sure you walked right past it for a lot of your classes if you are in one of those dorms that we had named off And then we're getting up to our seer and york wellness suite area that's shared So we just walk past this admin areas and I'm not going to show you that. Okay. That's where my office is I want to come and see me um But seer is our substance education assessment and recovery program And they do things specifically for students for prevention treatment and recovery for substance abuse um And then also just educating the campus that maybe you know somebody that is um struggling with substance abuse or Maybe you're you want to just like learn more about limiting your alcohol intake Things like that and so they do naloxone trainings There's one a month happening this fall. What is that? So naloxone is um A recovery like medication. So sometimes it comes in injectable form and sometimes it comes in nasal If you had somebody that um was overdosing from opioids Then you could administer that naloxone. And so that's why the trainings that seer does is very important They bring in somebody called northwest arkansas harm reduction And they are able to give you that training It's a one-hour training and then you can get some naloxone yourself to carry with you. Yeah, you'd like So that's very cool. They also have cool things like cup covers if you're going out drinking with your friends Um, and you want to protect your drink if you were to walk away from it or just to have in general They have something like a little scrunchie. We partnered with asg Which is our associated student government And they did that with us and they made it into a scrunchie And then it comes nice nice We also have the razorback recovery community With seer and that is a community of students that are in recovery or seeking recovery From drug or alcohol abuse and they can Work with our peer recovery specialist And we also have assessments that we can do we have a licensed mental health practitioner She's licensed in the state of arkansas and she does assessments of For student struggling with alcohol or drug related issues. So several resources within seer Sounds like a lot of resource people who are you know trying to um be the best be the best self. So yeah We're supporting you in your healthy behavior choices And so we will with that i'll um, let you guys walk into what we refer to as the wana slums And i'll let alissa sort of give you a tour of that because shall we head in? Yeah. Yeah, so the uork walrus and meet um, Meet you there. Yeah Is um, it's through university recreation and then i'll let alissa sort of take it away But this is where you would enter. Let me swipe. So typically it would be unlocked But after hours we we lock everything down pat walker after hours right here. Okay, typically it'd be unlocked But this is a shared suite between seer and york walrus. So if you were coming in for either Nice. Nice. Yeah. Hello Hi, we just opened the wellness lounge this march And it's a new place that we've opened so students can come and just have a quiet Relaxing area where they can study or just recharge between their classes If you come with me back here, we have a ton of free snacks Even have our refrigerator Oh, what's in there? Let's see what's in the fridge right now. We have some cheese cheese sticks. Yeah But a lot of times we have yogurt. Okay, and we have different just like nuts and stuff It's always getting restocked with different things and this is just like come in and grab it Yeah, you can come in anytime the pat walker health center is open and grab whatever you need We also have a bunch of stickers and buttons that we've made Yeah, there's some condoms in there They have condoms. We have some condoms downstairs, too. Don't be afraid to grab some Grab whatever you need excellent, um as well as some hot water if you want to make tea and things like that Very good. And this particular organization you're involved with has been on campus for a long time and um, how did you get involved with it? Um, I got my job last year. Um, honestly, I just found a job posting for a social media manager position And that's something I've been interested in doing for a while because I really like marketing I think it's like a great way to get the community together And I applied for it and I got it fantastic. Wonderful. And what is your major? Um, I'm actually a theater performance major Really very cool. Okay. Yeah, absolutely. Yeah So as you're programming in this space or is it really just drop in drop out? Um, this space is usually just drop in drop out. Um, we have a lot of different programming outside of here We do a wellness hut that you'll see around campus during the fall a lot Or our peer educators come out and they talk about different like wellness topics We talk about the eight dimensions of wellness This like sleep habits just anything you can think of we talk about it and try to help out the student body with Speaking of a great outreach that you guys are doing When it comes to sleep, which is always an issue for particularly a first year student Uh, do you have any tips or tricks or any practices that you follow? Yeah, I would just say you can't you have to prioritize your sleep during finals or just whenever you're studying Because your health is just as performant as important as you're studying or like how dedicated you are to that During your like test time you your health has to be good for you to get good grades So what I do is whenever i'm studying I always just like cut myself off at like six or seven And I just take time to myself and I get a good night's sleep because it's really really important Absolutely and still and still making the grades obviously so that practice is really working See see and no all-nighters. Um, no, not that I know of that's almost unheard of amazing way to go Yeah, well, let's see. We've got a nice little study space here as well with Funny fun pillows inspirational pillows and It's okay to not know at all It's okay to not know at all Uh, so this area obviously can be used for uh, see your stuff. Um, if you're coming in and you're having an appointment with our seer program coordinator Or if you're coming in to just check out we do have a razorback recovery lounge I'm not going to show you that today just because it's in the process of getting reorganized for fall But there is a lounge dedicated just for the razorback recovery community and then um, there's like a conference room area right here But if you're coming in for an appointment for that or if you're coming in for wellness coaching So your wellness also does some wellness coaching as well, which is for you to students And they can talk about like other ongoing issues And then if it is something that they think that needs to be referred to potentially like a caps counselor or something like that Then they would do that. So we do a lot of like cross collaboration and referring if that's needed Yeah, we can help you get to whatever resource you need Well, um, please chime in if you have any questions for us. This is the time to ask about health questions Um, are there any questions you get asked like over and over? I've recovered it already Um, so sometimes we get asked well a lot of times we get asked about insurance And how that works with like our primary care clinic and so or our gyn women's clinic So any of our medical clinics we build with insurance. Um, you can self pay, but there's only a temporary self pay discount Um, so it is beneficial if you do have insurance. Um, we'll see you either way But we do accept most major insurances. Um, and there is a student insurance that students can purchase But most students utilize their parents insurance Are their family members insurance that they've already been on and so we accept most major insurances Just double check. Um, that will be a network and how you do that is we have a medical provider staff directory on our website Um, so if you scroll down to the bottom of our website, there's something called quick links And then if you click medical providers, you could get to it there or if you just clicked on medical health It has a link on that page as well for our medical providers staff directory We also have a full staff directory for all of the staff in pat walker So you could check that out as well But you just use one of those providers names and when I say provider that means a physician or a nurse practitioner We have a mix in our clinics Majority is physicians licensed board certified physicians, but also licensed board certified nurse practitioners That see our our patients that come in So yeah, bill of most insurances They take your insurance when you check in or you can go ahead and you can upload it on that patient portal that I talked about So that it's already there and then they just verify your emergency contact information Sounds pretty straightforward. How nice just like your regular hometown doctor And you can dedicate one of our providers here at the Health center as your primary care provider during your time as a student here if you'd like, okay, very good Well, I think it's another new questions. Yeah, most asked questions. Do you have any most asked questions for wellness? I'm not sure Yeah, um, I guess Um, our presentations that our peer educators do um, they go to different clubs and organizations across campus And if you're part of them anyone can request them so you can learn about basically whatever you want You can request a topic for us to make to talk about with you guys. What's the most popular topic? um Do you think Probably just like stress. Okay. Yeah dealing with stress, which is Even as a as an adult that's something I struggle with so very good And we have the link um in our bio our instagram bio Newark wellness to find more information about um the peer mentors and the wellness coaching just everything Yeah, oh excellent excellent. So that would be that would be your advice I guess for first year students coming in is check out that york wellness at instagram. Yeah You can find a ton of different help on our website. Okay, very good Yeah, and we're at u of a health if you want to learn more about pat walker health center So we've talked about medical mental health and substance use and support services Um upcoming. I will tell you guys in the second week of classes during what we would call welcome weeks here on campus We're going to have our first annual walker. Welcome. It's w e l l Because we want to be well, right? Welcome block party. It's going to be wednesday august 30th from 11 a.m. To 1 p.m And we'll be on that south end of our building where most of our foot traffic is on the corner of maple and garland We'll have music. We'll have kona ice Well supplies lacks we'll have drinks and just different resources from all these different areas that we kind of walked through and talked about today So come check us out get some swag And learn more about if you had a question that maybe you didn't get answered on here Then we'll help you get the right answer. That sounds like a ton of fun And as you can you can listen in here, there's so many resources here for you when it comes to staying healthy Having a great educational experience over your years here and Not seeing any more questions. So Anything else we need to talk about? I think we covered it. Yeah, we did it come see us. We're we're here to help you connect and Stay happy and healthy on the road to graduation. So You wave us out. Yeah, okay. Thanks for tuning in everybody. Thank you