 Hey everybody JR Fisher here. Welcome to Saturday morning We've got another day on the face of the earth to make something happen. That's pretty cool stuff Hey, we're gonna have a good session today I'm gonna talk all about customer loyalty and actually how that can make up the majority of your business Before we get started, please don't forget to subscribe if you would let me turn down the volume here on my iPad somehow that Make sure you subscribe There's a big red button down there click it turn it gray and then don't forget Bring the valve turn it all down notifications. So you are notified every single time I'm alive or I upload a video Man, I feel good today. You guys feel good today, you know, you feeling good really is a mindset first It's a mindset first, you know, if you get out of if you get out of bed in the morning and you go gee How do I feel today? You're gonna find all the aches and pains But if you tell yourself you got out of bed and you feel great, then you're probably gonna have a great day It's probably gonna be a pretty darn good day. So We're gonna talk about customer loyalty today, I know you guys have been working super hard So many of you guys have contacted me and let me know where you're at and what progress point you're at And we've had conversations in it guys if you're one of those people who hasn't contacted me Please do so send me an email to support or training. You put training at JR Fisher comm I'll be happy to help you out do whatever I can for you guide you in the right direction That's what the channel is all about. It's about starting running and growing online businesses My wife's gonna be doing some filming today. She's a dog trainer if you don't know you can check out her channel It's the furry family coach in that is on YouTube here. I think she has the channel is called the pet parent reset Which really tells you how to train your animals and get really really good results out of it You want to check her out, but anyhow, she's filming today. We have a couple actual people with their dogs We're gonna spend some time with them prior to that. We're gonna run out to lunch So I'm excited man. I'm excited to share this information with you the information I'm gonna give you in this video today Can gosh quadruple your income now? Let me explain to you what? We spend all of our time building these websites these e-commerce websites or you know service websites And once we've done that we use the best tools the best colors We try to get the most beautiful logo We try to make sure it's all SEO'd properly and all that and then we set up our site And we tend to forget about one thing and here's the one thing I want you to remember Customer loyalty customer loyalty is huge guys I'm gonna give you a bunch of steps how you can grow your customer loyalty in just a second But I want you to think about this and I want you to kind of take some of this in When people buy on your site, okay when people are buying whatever they're buying from you on your site 80% of your business is going to come from repeat customers 80% and soak that in 80% of your business is going to come from repeat customers What are you doing to get repeat customers? Here's an honest fact when businesses were pulled thousands of them 32 percent said They weren't even concerned about customer loyalty or working on that. Wow That's amazing, right? They weren't even worried about it. They didn't care So if you could just tweak this one area you can save yourself so much money in ads and looking for new products and Marketing and social media and all these other things if you concentrate on customer loyalty now I'm going to give you some steps. You can apply today. I would suggest you jot them down somewhere You know this video actually is going to be online So you could go back and watch it and go through the steps again, which I really do recommend you doing I think a lot of times We do this stuff and we listen and we just forget what's going on tie-in. Yes, I know you're plucky chickadee I know you are I got you man. I got you good to see you here and post in there Which what's going on with your business to she's doing a chat box business for I believe it's elderly or you know Living facilities and put the details in there people will at least you get some free press, right? That's what we want to give you some free press. Okay, so I'm going to go through Some of these things that we can do So the first thing I'm going to tell you that's so super important, you know, I get so frustrated Sometimes when I call I had to call Yesterday I didn't call I used to chat And I used to chat for serious exam and I was really frustrated because I was paying like 244 dollars for one of my cars and I think a hundred eighty nine dollars for the other car a year for Serious exam and I went to their site and they have an introductory thing That's five dollars and ninety nine cents for new people for their first year for a month. So what is that six? Dollars times twelve at seventy two dollars. Okay. No, no, wait six sixty. Yeah, seventy two dollars So seventy two dollars to charge in the new people and charge me 244 and I thought that was terribly unfair. You know, I don't think that's a way to get loyal customers I know what they're trying to do They're trying to get you in the door because year two then it goes up to like eighteen dollars a month plus There's fees on top of that. So they got these all these music fees But they were charging me so much more than new customers and I felt offended because I've had you know Serious like seven for ten years eleven years, maybe twelve. I've had it a long time You've got to take care of your customers guys. Now what I'm doing is I'm looking around for alternatives I'm looking for different ways. I'm thinking what channels do I listen to am I really going to pay them anymore? Because it upset me and then the person that was on the other end of the line could barely understand English They were these incoherent sentences and I got a bad customer loyalty experience. Don't do that There are a few different skills that you need to nurture with any customer-facing staff including patients empathy Clear communication, which they did not have among others Don't underestimate the power of a customer's interactions with your business. It's so important when they interact with you guys a Research has shown that little over half the customers say they aren't willing to do business with a merchant after just one bad Experience, that's all it takes one bad experience. That's all it takes guys You've got to take care of human beings. You've got to we are so sensitive to how people treat us And we also know people are willing to talk about their experiences online and usually they only talk about it They're bad. So if you're giving out bad experiences to your customer, it's going to cost you money. Let me get a little sip here Hey, have you had a bad experience with customer service? Put it in the chat section. Let's air out some of that stuff there Let's see here. I Know you Who I am others don't what what I know you oh who others don't I do chain I do chat box marketing for small businesses very cool. The elderly products will be Doing an e-commerce store. I think awesome and let me know if I can help you with that one of my dementia clients Spent the night here. My five-year-old kiddo is loving it. That's very cool And she helps out people me know she's in a business where she not only can make some money But she can help people, you know, that's pretty cool and I feel the same way with all of mine like right now I'm helping you guys. I like that. I like to be able to help you If you want more training, I do have courses that will be in the description after this video But I do these live trains just to help you guys out number two thing you can do offer personalized content and product recommendations people love that and if you don't believe it think about Amazon when you're going to buy something They have only suggested products down there personalized experiences show customers that your brand is relevant to their life and goals So it makes sense that people pay attention to brands who seem to offer the best content and products for them The study shows how customers reportedly are willing to pay a premium if they were offered personalized services While more than half of the customers have admitted that they don't mind trading personal information like names and emails If it means receiving more personalized content, so you've got to personalize what you do Offer product recommendations that are based on what you know the customers actually need So let's say somebody, you know, we sell beef chicken turkey pork and ground beef And somewhere it can't meet if they bought everything but ground beef We're probably going to send them some marketing on ground beef because we know they got everything else We've tagged them offer these product recommendations You can also use this information to send them free resources Content such as blog posts or videos that show that you know what they're actually looking for number three Provide exclusive perks like discounts and free shipping We have moved almost exclusively to free shipping as long as they spend x number of dollars People love free shipping. So that's what we're doing reward customers with exciting perks like discount codes or free shipping vouchers This tactic also helps to encourage repeat purchases or to increase average order value of online shoppers If they know they're going to save some money if they get to a certain amount and they get free shipping They're going to order more on your site guys. You've got to offer this to them Everybody's so afraid of discounting stuff go ahead and discount it because when you discount it They probably buy more they're going to buy more often. They're going to tell people about you offer discounts Give them a really good deal Let me get a sip here And those of you who are not using that chat box I know who you are you got to use that chat box. You got to say something you got to get involved guys You really got to do that The other thing you can do when we're talking about these discounts and all that offer some subscription services Where they pay x number of dollars a month and they constantly get something Uh, give them exclusive looks into your business people love that they love to see behind the scenes I've done some videos of my studio here. So you guys can see where I'm broadcasting out of I built this house In this studio here in this house Um, and we just moved into it, uh, four maybe five months ago kind of time's flying But we just moved into it. We love it. I like to share it with you guys Um, people really enjoy knowing brands beyond the products or services they offer They like to know who you are, you know, I think it's interesting Elon Musk is one of the richest guys in the world and he always shares his personal life and what he's doing And what he's selling his houses and where he's living. He lives in a mini home. He lives in a 200 square foot mini home I don't know if you guys know that or not if you're here in austin Um, he says that's all he really needs now. He has a bigger home in california for his wife and kids But you know, he doesn't need much and I think that's really interesting Uh, you know, and I think a lot of us and I don't want to get off on a tangent But I think a lot of us think the idea of getting a lot of money is to buy a lot of stuff Uh or buy a huge house and you know, I've had a huge house. I had a house in virginia That was 5500 square feet and I know that's small compared to some people, but it was big to me 5500 square feet And it was a nightmare. It was so much to take care of we had six bathrooms in that house and six bedrooms It was a lot of work. It was a lot of work. So you don't always need all that This is where a great content marketing strategy can come in This is a way to give different value to your customers including high end educational posts or exclusive sneak peeks Into the day-to-day operations of your business people love to see that stuff. So that's number four give them exclusive looks into your business Take a break. I'm sorry for shipping how much testing Went into packaging ps lunch looked great yesterday paul. I gotta tell you Lunch like yesterday was awesome. It was not cheap. Okay, and I'm kind of funny I like to spend maybe 10 or 12 bucks for lunch. I don't like to go over that. This was a lot more than that Okay, I went over my budget, but it was really good. The atmosphere was great The place we went to yesterday. What was it paul? Can you put that in there? I can't remember the name of it It was it was one word It was one word. What was that place hang on hang on. I gotta I gotta give them a little bit of Credibility here because they were so good Let me find it. Let me find it What was the name of that place garbos g a r b o s in austin texas garbos. They're a seafood place and they are amazing. They're really good For shipping how much testing went into it went into the packaging my packaging paul is designed that you can't tell what's in the box A lot of my customers years ago like 10 years ago would tell me I don't want anything printed on the outside label that refers back to your business So it doesn't even say survival k food on it. It just has our warehouse shipping address and it's a plain brown box They don't want anybody to know what they're getting. They don't want anybody to know that they have food storage So our packaging is very plain like that. Just so you know, uh, let's see Doing free shipping for x amount or dollar purchase is a great idea Bones coffee does that? Yeah. No, it's it's very very true tie in it's very true I want a three bedroom condo in Sanibel then get it. It's there. I know there's three bedroom condos there. You could get that paul. That's easy for you That's that's no hill for a climber. You could do that All right, next thing let's somebody just send me a message here. Oh, no, that's my wife in the cat room We have a cat room. Uh, number five is develop an irresistible customer loyalty program Sometimes you can kickstart customer loyalty by having an incentivized customer loyalty program We're starting one of those on survival cake food. By the way, you can First encourage new customers to visit your store again Then give them an irresistible gift or perp That they can work towards so they earn points We're going to be doing that point system for our magento site For example, many brands will implement a point system in their e-commerce strategy A customer earns points from every purchase in their account Which they can later use as credit for their next purchase or exclusive items from the brand So it's really a cool way to do it now next thing Six number six set up a retargeting ad campaign guys. This made me so much money One email and people don't buy too many emails a little bit more buy But when you send them four or five emails about the same thing and then you say hey This specials ending you can make a tremendous amount of money If a customer was browsing your site and spending time looking at a few products You can give them a gentle nudge on other platforms including social media. Okay, and so do retargeting ads Sometimes users are simply unable to check out items from your store or we're planning to go back later But they just forgot okay this way of doing advertising online is also keeping up with a trend of personalizing content and campaign Because customers were already looking at these items. You know that they're signal some sort of interest So you want to retarget them Where are we at on time? We're doing okay. Oh my god. We're doing great. I'm talking too fast At what point do you decide to add products to your line of products? you know On my on my side paul words jrfisher.com i'm constantly adding products. I think I told you the other day i'm Working on a book now called a digital course designer That is going to also be an offshoot of a course called digital course designer So i'm always looking for new products there for survival food company We don't add products very often. We will be adding another freeze-dried line Because we cancelled one last year because of covid we sold out of everything. We just decided to revamp the whole thing So i'm going to be getting rid of that Old one which I already did actually and starting a new one. So that will be starting It's not very often on one and it's very often on the other. So it depends on really the business Number seven is also follow up With abandoned cart emails abandoned cart emails. They need so much guys current reports estimate that the average abandoned cart Rate for e-commerce is 79 percent 79 percent well, there can be several reasons why a user chooses to abandon a cart from losing interest in your products Or to simply forgetting to check out It doesn't hurt to remind them of what they about to purchase We've had people contact us and say hey, I bought from you a month ago But I never got anything and we would look up on our records and they never bought from us And they were like, oh, I must have not hit the last button and finished the checkout Oh my gosh guys how much business are you losing there just off those deals? Um and and plus they got mad at us because we didn't ship them anything But they didn't order anything so we couldn't ship them anything Let's see. Do you think having a group page has benefits of building brand loyalty? Or is it more work than benefits return? When will book be done will book be done you put me on a timetable here I would say it's probably going to be under two months. That'll be done I know it's coming, but so is Christmas. Ha ha ha. Yes, it is You know, I got to tell you facebook I'm very disappointed in and you know, you're talking about group pages and facebook There is the share of the content on facebook is almost zero now You know, I could do a live video on facebook a couple years ago and get you know thousand two thousand views on it I do one now. I'm lucky to get 10 or 15 views on it. They aren't sharing Unpaid content hardly at all anymore. They just aren't sharing it And especially if that content that you are sharing tries to get them off facebook and tries to get them to buy something You know, it's just it's near impossible to use facebook for social media If you haven't already built a huge group building a group now on facebook very difficult to do I spend most of my time on youtube. I am broadcasting live on facebook right now But you watch you know come back to my videos and look at how many views a week from now that this video got And how many views the one on facebook got if you could even find the one on facebook That's the thing you would have to get on my page on youtube You know, it's pretty easy to find videos, but on facebook. It's almost impossible You know, if I did a video a year ago on facebook, who's who's seeing that nobody's seen it If I do a year ago on on YouTube they may still be suggesting it is videos to watch. Okay, they actually help you out They drive traffic to your videos. Facebook doesn't do that Let's see here. How many abandon card emails do you send as follow-up? Usually about two to three I know people do ten, but it's usually about two to three is what we send Paul Um, I use my personal facebook page more for my business than my business page Yeah, I know it's kind of funny how that works. I think I tend to do that sometimes So I mean all my videos get posted on my business page But they just don't get the views of something on my personal page. This is the way it is Can you build a group on youtube? um Yeah, it's not really a group. So no, you can't really I mean you have subscribers And in the subscribers of course if they turn on notifications You know when I do do a new video when I upload a video they'll get a notification on it But there's not like an interactive type group You know in facebook people can talk back and forth The only way you guys can talk back and forth here is on the chat what you're doing right now And I really appreciate it. I really appreciate it if you already use this chat guys if you're watching now I know there's a bunch of people watching right now. Please put something in that chat Paul's so good about it Um, he's one of our super fans. I think and he just does such a good job. So does tie in So there's james. I mean there's a bunch of people but the point is um The only way you can really talk on youtube is if Is if you're putting a comment in there and somebody comments back and you comment Now this is the chat right now Later on you'll have the comments once this video is uploaded to youtube And it's no longer live below that you'll have comments Jump in the comments and you can meet and talk to the other people who are subscribers of the channel But as far as a group interactive group it doesn't exist. Um, what else we got here? I think I think I knocked out all those so go ahead and put some more comments and they all get back to those All right, so we are now up to number eight now offer multiple channels for communication I think this is super important. I think it's also important for you to realize how they contacted you But let me kind of tell you about it first Giving customers different options to get in touch with your brand You make it easier for them to send in comments feedbacks Questions, whatever they have Make it a point to be available via email phones social media Whatever it is if your business has the resources opt for doing a live chat as a customer service touch point I think that's super important too. Remember the easier you make it for customers to get in touch with you The better brand experience they'll have and when it comes to increasing your customer loyalty You'll need to provide as many positive brand experiences as possible Because if you don't do that you're not going to build your brand So it's super super important to do that guys. You've got to be in touch with these people You've got to be aware now in the beginning just now this number eight. Uh, it is number eight And it get offer multiple channels of communication I said that um, you want to be aware Aware of how they contacted you. So I see businesses do this where somebody will send them an email And have a question about whatever they look up the customer and then they call them It's the wrong thing to do if they wanted to talk to you on the phone They would have called you on the phone if they email you make sure you email them back And the same thing is true if they call your business and ask you a question and say, this is my phone number Call me back don't look up their customer file and send them an email. That's not how they chose to contact you You want to contact them back the same way that they contacted you if you do it differently It's it's almost disrespectful. It's like saying I don't care how you contacted me This is what we do and some of you I think maybe say well, we always use email and we always just call customers Maybe they don't want you to okay? And the only way to know is how did they contact you first? How did they contact you first? So we have all those things available. We have phone numbers We have our address there. You could look us up, you know, we actually exist And that's another thing I'll give you as a bonus make sure you have all your contact information on all your literature Because if you don't they're gonna raise an eyebrow. They're gonna go. Who is this company? What's going on with this company? I can't seem to find any information on Um, so you want to make sure you have it you do need a phone number Hey, if you don't want to get a phone number and spend all that money you can get a google phone number I think it's called uh google voice. I think it is absolutely free You can get a phone number with voicemail and everything. Uh, but i'm pretty sure it's google voice Uh, let's see tyanna saying paul Can you direct them to your website in your description? Or drop down thing on your video they can subscribe from there. That's a great idea And you know what I do also tyan is in the description area of my videos on youtube I have ways for you to opt in I have downloads there and every time you get a download from us if you enter your email You're on our list. Okay, you automatically go on our list. Um, so it's really important to remember doing that marketing and sales Really is a never-ending thing for business owners. It's not going to stop guys It's not like you're going to set up everything and then go live in the caribbean It's not going to be that way If somebody's telling you that they've got a program where you they're going to set up everything for you And you don't have to go hardly any work. Don't believe them. It's just not true It does help if you can keep your customers loyal and purchasing from you for a long time I have customers that have been buying for me for 12 years Since when I started and i'm talking my courses Not my courses really for 12 years because I really started that 2015 but since 2015 i've had people Buying from there, but my survival food, you know when I started in 2009 I still have some of the same customers buying from us I think that's pretty cool because we treat them right man There's no hassle in dealing with us if you're not happy with something we're giving you money back We're going to take care of you use the strategies I've talked about today in your marketing efforts Especially the social media campaigns that outreach mark outreach. I can't talk outreach marketing campaigns To help keep you nurture and equip the customers to be lifelong fans of your brand. Let me remind you 80% of your revenue is going to come from 20% of your customers who are repeat buyers repeat buyers guys That's what you want repeat buyers It's so expensive to go out and buy a new customer to market and to nurture them and do all the stuff to get Them to buy when in fact you already have buyers or some of you do Nurture these people you have right offer them new products offer them new services offer them stuff that you have so that You can get more business. That's the thing to do Okay, and guys if you have any more questions, please pop them into that chat section there We're nearing our end and you won't get a chance to ask the question live You'll always get a chance to ask one in the comment section But you won't get a chance to ask live unless you do it right now and for those of you who haven't subscribed I want to admonish you. No, I'm just kidding. But I do I do want you to subscribe So do me a favor hit that subscription button down there if it's red it's friggin warning you Okay, hit that subscription button turn it from red to gray. Don't forget bell notifications Love my bell turn on all bell notifications So you're notified each and every time I go live or if I upload a video now I'm right now currently I'm uploading three videos a week Monday Wednesday and Friday I'm going live a few days a week. I don't have that down as far as a set pattern now I'm going to be trying to be live again Monday morning. I've got a couple appointments next week I gotta keep but I think I'll be able to do Monday Wednesday Friday Saturday, which would be four days next week Understand guys. This is a lot of work You know putting together the information organizing it setting up emails for you guys doing a thumbnail Scheduling it on facebook scheduling on youtube and I got to do that every single time I go live I'm not complaining. I'm just saying why I don't maybe go live as much now I could just hit a button and go live, but you guys would know about it You would know what the subject is it wouldn't be organized. I don't like doing that some people do that I don't like doing that I'm also going to be doing a tour of our new house My wife's getting it all decorated if that's of interest to you I can also send you an email when that video goes up and say hey tour of the new house We don't have two of the rooms furnished yet We're working on furnishing those two rooms, but we've got our room our family room my office We've got the ensuite done now Both the bathrooms are done What else have we got done? We don't have the dining room done yet, but we're working on that And I got my wife's office all set up it's it's been it's been Very difficult For this we got rid of a lot of furniture in our stuff in our other house in san diego And we've been there for eight years seven or eight years And you know since we didn't have the furniture and all that we've had we're We're into the six figures in furnishing this house right now and we're not done And we're we're not buying you know like stupid crazy expensive stuff But I mean some of it is you know, we bought a custom table that's made of I want to show it to you mango wood and it was built in india And then we have another the chairs on the table that go to the table. They don't match They were they were built in indonesia and I forgot the wood on those my wife knows all this stuff And you know that was four grand that was a lot of money, but it looks nice and I want to share it with you guys Let's see here. What are your next batches of videos on? I will work on that this weekend, you know now as far as The videos that are going to be going up online. I can tell you those let me pull that up one second here Um Okay, so the ones I just did that are not online yet are 10 awesome side hustles to make extra thousand dollars a month The next one is 10 step formula to achieve financial freedom, especially if you have debt The next one is nine best motivational podcast that will unleash your greatness Those are really good guys because I list all the podcasts and where you can get them Next one is 30 All right, let me get it here 30 best work from home jobs that don't charge your fee Now this is if you want to work for companies. That's a really good one The next one is the price is right 14 strategies for finding perfect price for your products Uh, the next one is 13 super easy ways Um I can't read that. Oh Non-techy people can make money online from their couch, which is a pretty cool one Uh, what else I got here a live on online marketing newbie secrets that guarantee your success You got a bunch of them. These are all these are all ones. I've already recorded and they're going to be going up on my channel Most in-demand online marketing skills in 2022 top five list And the next one here is 10 times your youtube views Using keyword secrets And I've got I've got a lot of them. I've already done and I've got two more. I gotta edit today Three on page optimizations you can do to explode your traffic And this one here may be up. I don't think so yet. Um, the big seven lies about web accessibility What the real truth is so those are the some of the ones I got going up I got two more um that I'm going to edit today and I'll get those up also Let me see here. Yay. Looking forward to it. Okay, cool. Uh, did you uh, san diego home is gone? Just you know paul Definitely interested in the tour in the kitchen, you know future set for cooking to a menu pressure in there But I'm gonna get it done. There's so much guys, you know this this video. I'm doing here or the ones I record Takes a lot of organization But when doing the cooking videos all of the research I've done is I need about three camera angles Um, I need to set up the recipes. I need to give you guys the recipes. They've got to be edited They're a whole nother animal. They're a whole nother animal. So, um, that's why I I I don't want to do it halfway I don't want to do you little crappy ones where it's hard to see and all that I want to do really good videos for you Guys, so that's why that's taken a little bit more time I'm spending also a lot of time on researching what recipes people really want What you want to learn about and that channel just so you know guys is called restaurant quality recipes Uh, and I already have the channel. It's already pretty much designed But what I'm showing you on this channel is how to do recipes that are is good If not much better than what you're going to get in the restaurant I can't count how many times we did it the other day. We did it day before yesterday We went out to a restaurant and it was supposed to be a great italian restaurant It's been there since 2008 and food was terrible. The food was just terrible. I got chicken parmesan Which was supposed to be one of their best things Um, part of the chicken was real thick like this part was real thin Which meant when they fried it it burned on one end it wasn't cooked that well on the other And I see stuff like that and I'm like man people need to know how to cook So this channel is going to be designed all around restaurant Restaurant quality recipes. That's what it's all about So if you want to have a great meal at home and it cost you about, you know A quarter of what it would cost if you go to a restaurant That's going to be the channel for you and that's that's really the crux of it paul I never really discussed that with you. Uh, but that's really what I'm targeting restaurant quality recipes Uh, I used to be fire marshal for big expo center in chicago Love seeing new products and meeting entrepreneurs. That is cool when you go to those expos as big things I've got more lined up that i'm doing. I may be going to dubai soon There's a there's a meeting in dubai in the end of february that goes into march that i'm interested in Do you go to any expos to check out new products to market? Um, my arena is very small as far as survival food paul there's only certain ones so I don't do expos for that There's only a few manufacturers in the country including us So there's not really an expo for that As far as my other products on the side of jr fishery dot com I do Look at other people's products. I look at what's out there But what I really do in that company as far as products I developed my own products my own books my own courses that type of thing So what I do is I do research as to what people want to learn and then I'll do a course around that And one of the biggest things I've seen since You know the illness that hit the world Is that people got really interested in online courses? But more so than that people want to know how to create online courses because they know they'll sell now So that's why digital course designer my next one is coming out my book and everything on that um So yeah, yeah looking forward to expos definitely interested All right, I think I hit them all guys. I really appreciate you being here. It's been awesome as always I always you know, I always like I gotta get all this stuff together. I gotta do this thing But once I get in here, I love you guys. I love you to death. It's so awesome talking to you It's so awesome being able to share this information with you It's awesome watching you grow your business. You know, some of you guys have been with me for years and years I've watched you grow. I've watched you make a lot of money Uh, and it makes me feel good that I could be part of that So anytime you have questions, please hit me with those questions. Let me know how I could help you I really do want to do that A restaurant work was hardest work I ever did Definitely glad I tested jobs before I jumped in By the way, webinar summit in austin texas is coming up and it looks good I don't I don't even know if I know about that paul. Why don't you send me a link to that? I have to check that out webinar summit, huh? I'm sure it's a big thing now because everybody's doing webinars, right? Everybody's doing them But it's hard to get people on webinars. It really really is It it seems easy, but it's not it's really hard to get people to show up because there's so much out there So you got to offer some really good content. I have a blessed weekend gang. Thank you so much paul Guys, I appreciate you being here. I appreciate all your comments. I appreciate your contributions Don't forget to subscribe and ring the bell Turn all bell notifications so you're notified each and every time I go live Don't forget to comment below. Give me a thumbs up everybody before you leave. Please give me a thumbs up That matters so so much and your comments matter so much. So, you know, put put stuff in the chat I got one of your comments that was blocked here. Who got blocked? Oh, that was paul Okay, that was a some reason they blocked it On youtube. I don't know why they do that. So put it in You just saw it up on the screen there because I just popped it up on the screen Tom deal and others, you know, oh, okay. Yeah, I know tom know all those guys Yeah, we we met all those people up on that a marketer's cruise and I'm signed up for the next marketer cruise Which is I think january of february of 2023. I've already signed up for that I was talking to captain lu the other day. He's a friend of great guy All right, plucky chicken beats high and you have a good day too. Love you guys talk to you later