 Dear students, I welcome you in the course of leadership, emotional intelligence, and decision making. This is module number 185 and our concern is what is empathy? Empathy is a very important aspect in emotional intelligence and without empathy you would not be able to perform your role of being an emotionally intelligent leader in an effective fashion. Now when we talk about empathy, we need to understand what it exactly means. Empathy it means attention or in Latin, if we say, attendery which means to connect, to reach towards, to approach, which basically means that you have to put yourself in another shoe to find out how it feels and how it feels and how it feels. So if you show your concern, if you show your attention to the other person that means that you are trying to empathize with the other person. Now empathy also means that you have to build the social relationship. Another important thing in empathy is that empathy is one of the basic pillars in emotional intelligence. There is no doubt that the other ingredients of the emotional intelligence are equally important. For example, we talk about self-awareness, when we talk about self-regulation and self-control so obviously you are trying to limit yourself so that you should be able to understand that your strengths and weaknesses have to be demonstrated in a controllable fashion. Along with that, so in emotional intelligence you need to come up with motivation and obviously social relationship and social intelligence, but in all of these, empathy is sometimes like a very bright star. Empathy is like the pillar. Empathy is very important because if you keep these four qualities but if you do not keep empathy then obviously your emotional intelligence will not have any benefit. So Daniel Goleman emphasized that empathy is something which needs to establish a relationship with the other person in a fruitful and effective and efficient way. Now when we discuss empathy in terms of emotional intelligence, there are a few things that we need to understand. The first thing is that the leader who has a connection with others and can demonstrate that person is valued and obviously his focus, his attention on other people is calculated, is estimated and that is going to give that person the due credibility. Obviously they would be emerging as a natural leaders rather than we count them as designated leaders. What will be the definition in the leader's case that that person is going to influence other people? That person is going to have an impact on other people and that person is going to have the feel that that person is someone who is from within us. So uska yeh natural leadership ka jo demonstration hai that gives him a lot of importance, a lot of courage and a lot of recognition in the organizational facility. Aur yad rakhiyega ke wo empathy hi hogi ke jis se aapki appreciation wo kaim hogi aapko regard kiya jaega as an authentic person aur aapki authenticity would be directly associated with your amount of empathy which you show with the other people. Therefore, hameis baat ko samajna hoega ke empathy ke bhaig demonstration of social intelligence and emotional intelligence would remain incomplete. Dear students, agar hame saari baat ko conclude karein, to yad rakhe putting yourself in others shoe is very important aur tabi haap jaan pathe ho ke us chakse ke essasat aur mesusat kaise aur aapko us ke saat baat deal aur tawajjo kaisi karne chahiye. Thank you.