 Mae gennymddai'n wokkymgr yma, mae Mark Bangs gyda ddechrau yn cyfnod o'r cyflwyno cyng沙f. Mark yw'r ysgrifennu cyflwyno cyflwyno ymweithedd yn cyflwyno cyffredinol a'r cyfrwyno cyflwyno, mae Mark yn yswch ymddiffanol cyflwyno ar gyflwno cyfrwyno cyflwno cyflwyno hefyd. Arweig yna'r ddysgu'r dixiw yw'r cyflwyno cyfoel gyda'r cymaint am yr ysgrifennu cyflwyno cyflwyno. Marwt yw Lenni Ysbytydd yn ymddangos i defnyddio'r trechu cyfaint ac yw i amrywio'r trechu cyfaint. Felly, tyfnwch i chi, Mark. Felly gweld yn gofynnig. Wel, ychydig i chi i, fe fyddai. Ychydig i. Dwi'i cael ei gwneud yn eich gweld o'r trechu cyfaint. Mae'r mynd i osetaf, mae'n gwneud i'r trechu. Daeth ychydig i'r bwysig. Mewn gwneud i cefaintau cyfaintau'r trechu. First of all, it's a survey, so we're in the right place, and it's about victimisation. But it's a bit of a wild card in today's discussion because it's not a household survey about victimisation of the general public. It's obviously a commercial victimisation survey. So it's a telephone survey of business premises in England and Wales, and it aims to measure levels of crime experienced and the nature of that crime. So it's originally introduced, it's been around a little while actually, but originally introduced to fill the gap in the coverage of crime statistics. So we obviously have the crime survey for England and Wales, which kind of measures crime against adults, the adult population in households, and we've got our administrative data on police-recorded crimes as well. The crime survey for England and Wales doesn't cover crimes against businesses, and it's quite difficult to extract the admin data on crimes against businesses. So the commercial victimisation survey is there to really step into that gap and give us some evidence about the extent and nature of crime against business. So the survey has run annually between 2012 and 2023, a bit of a pause during Covid time. It was also run a bit earlier than that as well, started in 1994 as a sort of standalone year of the survey and was also repeated in 2002, but hasn't been annual, has been annual since 2012. So how does it work? So the CVS approaches individual business premises rather than targeting the head offices. So historically each year it's sampled a selection of three or four business sectors, and I'll come back to that a little bit later. But after a consultation with users back in 2019, that coverage was expanded to cover all commercial sectors. So respondents asked about their experience of crime, similar to the CSCW. It's got a 12-month reference period, covers range of crime types, theft, robbery, vandalism, assaults, fraud and cyber. So in terms of measures that the survey produces, the main measure is one of prevalence. So we talk about the proportion of premises that experience victimisation and also the frequency at which that victimisation is experienced. This was a change from previous measures produced by the CVS. Used to produce a measure of incident counts, but no longer does that because we were very concerned about the reliability of the counts that were being produced. OK, right. So I mentioned earlier the coverage of the survey. I don't quite know how well you'll be able to see that, but I'll talk through it. Essentially this is a sort of diagrammatic illustration of the coverage of the survey. So don't worry about the detail here, but there are probably three things that you need to take away from this diagram. So down this sort of axis here, these are all the business sectors, and we've got the years of the survey along with the top starting in 2012. And I talked about that selective coverage early in the first part of the survey. You can see the green squares there show the sectors that were covered. So in 2012, for example, we had manufacturing, transport and storage and accommodation and food covered. And then 2013, still covered accommodation and food, but also then picked up agriculture, forestry and fishing and so on and kind of moved through different sectors after that. So that's the first point. You can see the kind of selective coverage of the sectors in the survey. So that changes in 2022 when the surveys expanded here to cover all of these commercial sectors. And that's been the same in 2023 survey as well. We've kind of carried on covering all those sectors. And the third point to take away is at the top here, wholesale and retail. That sector has been consistently covered across all years in the commercial victimisation survey. Okay, so we're going to move on now to look at the latest findings from the survey. Okay, so estimates from the 2022 CVS, and that's what I'm going to be talking about here today. That's the latest published data 2022 survey showed that 28% of business premises experienced crime in the 12 month reference period. So that's just under equivalent to just under 470,000 business premises. So there's quite a lot going on in this slide. So I'll talk through some of the main points here. So thinking about that, 28% of premises victimised. So the most prevalent type of crime experienced by 15% of premises was theft. So theft also was the type of crime that occurred most frequently among victims. So 65% of victimised premises experienced more than one incident of theft. And in 12% of those victimised premises, they were experiencing incidents of theft roughly once a day or several times a day. Most common type of theft was theft by customers, probably unsurprisingly. That was experienced by 11% of business premises. Okay, so thinking about other types of crime, assaults and threats experienced by 7% of businesses. So looking at the nature of these, most were verbal abuse of the victimised premises who experienced assault. It was in 76% of premises, it was verbal abuse and then threats intimidation, 61%. So physical attacks were much less common. Around 8% of victims experienced this kind of assault that we might consider to be more severe with actual physical attack. Other types of crime, burgery and vandalism both experienced by 9% of business premises. So that's the kind of headlines that we draw out in terms of victimisation. Okay, so while we're a little bit limited by sample size in the CVS, which is around 2,000 premises in the survey year, we can unpick this overall victimisation figure a little. So for example we can look across different commercial sectors. That's what this bar chart does. So here we've got wholesale and retail and there with 42% of premises having been victimised in that sector, we can see that that kind of appears higher than all other sectors in this chart. Actually it's not statistically significantly higher than a lot of those other sectors but it is higher than these two at the end. So there is some evidence that prevalence of crime in wholesale and retail is higher than in other sectors but some important to be aware of the statistical significance of those findings. So those two at the end in case you're interested is financial services and business service sectors. Right, so also you remember at the beginning that I showed that the wholesale and retail sector was covered across the duration of the survey since 2012 and this shows that trend in the prevalence of crime. It's actually stayed pretty steady over that period. So the CVS also asked victimised premises about the impacts of crime. Apologies for the small text, I'll try and talk you through this. The chart here summarises the data on impacts of crime. The most common impact was financial loss and that's cited by just under half of victims, 45%. Related to this, one third of victims said that they were impacted by stolen goods and services, obviously another form of loss, could be considered financial loss. A similar proportion of victims reported additional staff time being used to deal with the incident as a key impact as well. So premises were also asked what type of crime they considered to have the most negative impact. The most common was theft by a customer. We know that's the most prevalent type of theft and theft being the most prevalent type of crime. So we also asked some questions about antisocial behaviour and some of the key findings up here. I'll talk through those. Just under one in ten premises reported that they were adversely affected by what they perceived to be antisocial behaviour. So among these premises the most common types of ASB cited were used congregating in the street, that's cited by 35% of that 9%, street drinking and intimidating and threatening behaviour. Most frequent impacts were putting off or preventing customers, being a general nuisance and upsetting or being upsetting or disruptive for customers or staff. All of those mentioned by around a quarter of those who said that ASB had adversely affected them. How are we doing at the time? So, just to wrap up on the survey findings, I'm just going to give a quick overview of what the CVS tells us about reporting of crimes to the police and also about perceptions of the police. So, thinking about victims of crime, over half, 58% reported at least one crime to the police. All of these 46% said that they tended to routinely report every crime to the police. So the chart presented here looks at reasons for not reporting to the police. So the most common reason given for not reporting was that the crime was seen as being too trivial, perhaps the loss being too small. You can imagine that being consistent with the prevalence of customer theft, thinking about a lot of shoplifting incidents that they would have to reach a certain threshold before crimes are likely to be reported and that bears out in the data from the CVS. Also, some slightly lower order that other reasons given that the police wouldn't be interested in the incident or that the police wouldn't be able to do anything about the incident, both cited in just over 10% of cases. So thinking about premises satisfaction with the police response to their crime that was reported. So there's mixed views here. So 39% of victims reported said they were satisfied and 43% dissatisfied. An interesting point to raise here, levels of satisfaction varied according to the type of police response that was received. So around two-thirds of victims where the police attended the scene of the crime were satisfied with the police response compared with about one in five where the police didn't attend the scene. So the survey also asks more generally about satisfaction with local policing of business crime. So thinking about looking at those findings, half of victims said that they were dissatisfied with the police in the local area and 46% said they were satisfied. So relatively even split. So I'm picking this a bit. They were asked why they were dissatisfied. Most common reasons were that the police took too long to respond to incidents and that the police weren't seen enough in the area. And around 20% said that they believed the police didn't have enough resources to tackle business crime in their local area. I guess just finally reflecting on those satisfaction scores as well. Not strictly comparable with the household survey but I think you probably said they were a bit lower than levels of adult satisfaction that we see in the crime survey for England and Wales. So interesting to make those comparisons as well. So that's what I wanted to say about findings. Just to wrap up now to talk very briefly about where you can find the data. So we publish from the Home Office every year a statistical bulletin which summarises the results of the annual CVS. Given a very high level overview there, if you're interested in unpicking it and finding out more, there's more breakdowns in those figures and extensive data tables that sit with that published data. So latest published data I've just talked through. We're currently working on analysing the results of the 2023 survey and those will be out on the gov.uk website in May. Lots more breakdowns. Talked about business sector but there are other breakdowns available as well like business size type of area, rural, urban, so on. But also to flag obviously very importantly for today's event that the micro data are available via the UK data service. So we'd encourage anyone interested in research in the business crime sphere to make use of that data set that's there and available. So please do look it out and do some analysis and I think I will stop there.