 How does the ICRC ensure the quality of its medical aid? I work in our Nairobi Logistics Support Centre, one of the largest logistics hubs in ICRC. From here we coordinate the purchase, storage and shipment of more than 33,000 items, including medical items. So, how do we ensure that the medicines we deliver are in the best condition for use? First, our medical quality assurance department is made up of pharmacists who validate all manufacturers and distributors. This is done by ensuring that medicines and the companies that produce them are compliant with the regulatory authorities from where they are sourced. Next, Thara checks are done when receiving the medicine to make sure that only the correct items are received in good condition and with the right expiry dates. Only items with 75% remaining shelf life will be accepted. So, we can be confident that the items we send out are in good condition for use. So, once the items enter the ICRC supply chain, they are stored in temperature-controlled medical warehouses. Items that require cold chain storage are stored in cold rooms and transported using cold boxes or refrigerated containers with temperature monitoring throughout the supply chain. Product storage conditions are stated on the manufacturer label and are respected during transportation to the highest extent possible. Security measures are in place during storage and transportation to ensure only authorized personnel have access to the medicines to prevent any form of tampering. More importantly, our personnel are continuously trained on proper handling of medical goods as per the internal standard operating procedures. Lastly, regular review is done to keep track of expiry dates and medicines in stock. Items that are damaged or about to expire are set aside, kept on the lock and key for disposal according to government regulation. So, next time we see one of our medical packages, rest assured that it's of good quality. Want to learn more? Like, subscribe and put your questions below.