 Hi, I'm Donna Prosser, Chief Clinical Officer at the Patient Safety Movement Foundation. Like many of you, I have spent the past two decades working tirelessly to improve quality and safety in healthcare, and we've come a long way in that time. But up until now, we have primarily focused on improvement in specific areas, such as reducing CLABSI, SAPSIS, or falls in hospitals. But we have also learned that in order to truly improve patient safety, healthcare organizations must become more highly reliable. High reliability organizations are those who go for long periods of time without error, because they focus on improving systems and processes, and not on punishing individual behavior when mistakes occur. In healthcare, we've been learning more about this from industries like aviation and nuclear power for the past 20 years, but we still have a very long way to go. If healthcare is to become more highly reliable, then we must now focus on creating a foundation that supports all the population-specific improvement work that's happening across the entire continuum of care. We believe that such a foundation includes three critical components, a person-centered culture of safety, a holistic continuous improvement framework, and an effective model for sustainment. In the past, the Patient Safety Movement Foundation has invited hospitals to make commitments to improve outcomes in certain high-risk areas, like the CLABSI, SAPSIS, and falls initiatives that I mentioned earlier. But because we want to help create more highly reliable systems, we're now focused on improvement across the entire care continuum, not just in hospitals, and we're asking healthcare organizations to simply commit to striving for zero harm by implementing the three critical components of a foundation for safe and reliable care. Hi, my name is Sarah Miller, and I am the Director of Partnerships here at the Patient Safety Movement Foundation. We're really excited to announce the launch of our newest commitment model. We've now aligned our commitment model with all of the great expanded clinical services and products that we now provide, our apps Blueprints, our apps Education, and our apps Coaching. We're now asking hospitals to commit to zero by really creating a foundation for high reliability while using the apps Blueprints as a resource. We really want to provide an incentive for hospitals to commit by offering free coaching for those who do. We've really worked to incorporate the executive summary self-assessment section of the commitment form into the apps Coaching sessions that we will provide, removing the reporting burden for hospitals. If you are a CEO or senior leader, you can make a commitment on behalf of your organization and commit to establishing a solid foundation for safe and reliable care. We'll ask that you share your serious safety and near-miss event rates, and then we will do whatever we can do to help you succeed. Don't forget, free coaching is available to organizations who make a commitment to zero harm. Thank you.