 Well, the energy industry faces a number of challenges for 2012, and I think one that really springs to mind is helping customers manage the cost of their energy. And that really doesn't matter which segment to which they belong, so for residential customers, for example, the industry has a big role to play. That might be through the provision of energy efficiency measures such as cavity wall insulation or loft insulation, or through the provision of energy efficiency advice. Whereas for business customers it might be through the development of new products that provide customers with greater flexibility when making their energy purchasing decisions. I think there's another issue as well which is about how the industry develops relationships with its customers. I think the industry needs to work hard to build trust and that's certainly something we at Eon are very much focused on. The relationship between the CBI and Eon is important in that it gives the opportunity to get to meet different businesses from a variety of different sectors. It allows us the opportunity to engage those businesses on some really critical energy issues and also supports our strategy of delivering cleaner and better energy for our customers. I think the title of this year's conference, Accelerating Growth, is absolutely spot on. Given the current economic climate, growth and export are going to be really, really important in creating a really solid economic platform on which businesses can take long-term investment decisions. I think that businesses such as ours want to take those decisions. They want confidence to make those decisions, to really invest in growth, to invest in jobs and invest in prosperity. We know that other countries such as China will continue investing in some new technologies such as micro generation. I think it's really important that we have the confidence to continue and take the lead in these fields. There will be many, many messages that delegates will take away from today. However, I think for me it's going to be about how important growth is to our economic future. I think it's really important that government and business really work closely together to provide confidence for businesses to make their investments which will realise opportunities which, as yet, perhaps remain unrealised.