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Published on Jun 12, 2015
Montgomery County Small Business Series' featured speaker is Steve Dorfman, May 21, 2015 at the MCM studios in Rockville.
Steve Dorfman is the president and founder of the consulting firm Driven to Excel which advises businesses to go beyond meeting the needs of their customers to engineer customer experiences that exceed their expectations. Leaders have come to Dorfman to create or reinvigorate their company’s customer service culture via leadership consulting and staff training.