 The most important thing for all of us to realize when it comes to accountability, regardless if you're talking about your children or the folks that you work with, holding someone accountable is something that you do for them. It's not something you do to them. We all have to be on the same page with that. See, a lot of people view accountability and discipline as kind of a bad thing. Like, Anna, why are you always busting my chops? Why are you always getting on me about this? Because she cares. That's why. She cares about me and she cares about the organization. Holding someone accountable is one of the highest forms of love that you can show. And I use love loosely if that's too hippie-dippy for your type of language, you can switch it. But if you want people to know in your organization that you care, you hold them accountable to the highest standards possible. Most people do that as parents because we realize it's our job to produce happy, well-adjusted, contributing citizens to this world. And in order to do that, we have to hold our kids accountable.