 Hi, my name is Carl Griffiths and I'm an Account Manager in the UK Super Office team. I am here today to talk about one of my favourite features within the Super Office CRM solution. The feature I'm going to be referring to in today's video is the Sales Secretary. The Sales Secretary is located in the diary and is inclusive to any sales user of Super Office. The Sales Secretary offers you the ability to see your entire open sales pipeline in one place, making it extremely easy and efficient for you as a sales user to know exactly what's upcoming and needs your immediate attention. For example, you can see we have a few red or overdue sales, meaning the predicted sale date has passed. As a sales responsible, I am now aware of this and can appropriately investigate and contact if needed. I will use this harpool lane engineering as an example. If I was now to click onto this overdue sale, I can now efficiently look and see, hang on, there's no follow-ups associated to this particular sale. So from here, I can appropriately put a follow-up task in to contact, also sign a date for that, which may be tomorrow as an example. I can now save this, so not only now have I updated for an activity or a follow-up, I will now also update the sale date to make it more realistic as the date's passed to now reflect the predicted to end sale date will be the end of April. Once I click save, I can now go back to my diary and as you can see, I can now refresh and now harpool lane is no longer overdue. I have now updated and I have also booked in an activity. You can do this to all your sales within your pipeline if you wish. Like I said, it's a very good way to be able to track and see your pipeline. Another thing to note is how easy it is to also configure the columns. You can right click here and configure columns as each sales person might have a different preference to what they want within their current columns. As you can see, there's loads of available columns you can have here, and it's very easy to either remove from your current columns, but also at the same time, it's very easy to add. So if I wanted as an example to scroll down here and have a look what other information I want to add, it might be that one I add the postal address or city. It might be something very important to me as a sales person. Once I click out there, as you'll see on the right hand side, it's now also listing on the sale opportunities, the city or town location of that particular sale. So I hope you have enjoyed this short video and I hope this has helped you to understand how the sales secretary can be a great feature to use to help with your daily use of super office and that all important sales pipeline. Thank you for watching my favorite features super office. If you would like to learn more, you can always contact our office on 0800 193 2820. Thank you again and have a great day.