 Hello everybody, my name is Edward Lorne back again with the second update to the nocturnal readers box situation. Hopefully this will be the final update. First I'd like to explain why I took down the first video. The day after I uploaded that video I received a claim from YouTube, sorry a flag. They made me aware of a flag that someone had flagged the video for privacy violations and they cited from zero the time signature from zero to fourteen. The only thing that I could figure out was in those first fourteen minutes over my shoulder you could see pictures from nocturnal readers boxes about us page. And on that page was a picture of Vincent Cuerta, his wife Jessica and their daughter. My intention here was to try to make them more human instead of a faceless company. I was trying to give a little more humanity to them and I paid for it. So I ended up taking the video down because this is on YouTube's side, the blur function wasn't working. And I didn't want a strike against my channel over this nonsense. Now I'd like to talk about as of right now on their website, on the very first page of their website they say that they are three weeks behind and they want to make people aware of this. The problem with that is they are three months behind, not three weeks. I mean it's a difference of twenty one days and ninety days. As of the uploading of this video they have rolled over again which is beyond belief when we finally get to the final email in this video, you will understand why I say that. Okay now we will get to this in the newsletters but you will notice that at one point Vincent Cuerta starts to promote another company, another subscription box, this one for movies I guess B horror movies called Horror Bs. The Instagram account is at horror dot Bs and when I tried to get a I guess a response or an answer from this company that is supposedly run by his parents I was blocked from the account within minutes. This was at three a.m. The Instagram account is supposedly run by a sixty year old couple like I said his parents but within minutes of me questioning them I was not only blocked by them I was blocked by Nocturnal Readers box and then Vincent came over to my Instagram and went on a tirade in the comments when I posted the proof of me having commented on Horror Bs account. One thing of note before we move on there are on my website right now I have uploaded images taken from Instagram that Vincent Cuerta uploaded to Instagram as proof that the DHL packages shipment for July was sent back to him. That is very important when we get to the final email so I want you to correlate this yourself I want you to see those pictures and I want you to read the emails that will be up with those pictures and I want you to make an informed decision for yourself. Before we move on to the shipping situation and their 3PL I would like to bring up something that hits me rather personally. During Vincent's tirade on my Instagram account he said that he received EPUB copy of my work from someone else. This is piracy. To further escalate this I have been in contact with Brian Keane who runs the Horror Show he's also a well-known horror author and he's done his own piece on this entitled The Nocturnal Readers Box on his podcast I will link to that below you can check it out you can verify he also released a blog post you can check that out to verify what I'm saying about that. In March I believe it was Brian was contacted by Nocturnal Readers Box to get approval for an enamel pin. Brian told them sounds like a good idea this is paraphrasing you can read Brian's own words on his website or listen to the podcast. He said but you need to contact my publisher. Vincent never contacted his publisher he just went ahead with an enamel pin and then later on without emailing Keane at all he put an art print in the box. So Vincent Quarra has a history of using intellectual properties or pirating. Now yes Vincent could have very well just tried to get under my skin by telling me that he pirated my work but this is the kind of individual that we're dealing with so knowing his history of using things without people's permission I have no doubt that he pirated my work. On top of that Robert McCammon was contacted well Robert McCammon's people not McCammon himself was contacted by Keane and the Robert McCammon goods that were in the Nocturnal Readers Box were not approved by that author either so you have two authors whose intellectual property he has used to promote his own business. Me from me personally that is unforgivable. Now you might have heard that part and think this guy is obviously biased at this time yes I am but I'm still going to try and fact check this as unbiasedly as possible. That's why I've uploaded everything to my website first because he deleted the original newsletters from MailChimp so I had to upload screenshots to my website. Now if you want to do the reason I'm doing this is if you want to be able to track this everything that I say if you want to fact check and verify everything is available on my website and if it is not I will link you to it personally from wherever I got the information from. Now an update on the DHL situation in my original video I said there were two ways that you could get tracking information those two ways were correct it was correct that DHL did not have a copy could not find the packages. Now the reasoning for this is I have finally clarified with DHL what I failed to ask at the time was whether or not DHL would pick up pallets without payment and they will it turns out they will surprisingly enough unlike USPS who I have personal experience with I've never worked with DHL so I didn't think to ask I know USPS will not pick up anything without payment DHL turns out they will. So the packages for July did go to DHL but because they were not A manifested or B paid for within five days they were sent back to Vincent's 3PL. Now 3PL is a third party logistics company. Vincent has in the past admitted that he uses a third party company to help him out. Now what he on top of that what he has said and we'll get to that stuff he has said in previous emails that he's either on site or has run down to the warehouse or so on and so forth that he also that he and his family were personally packing these boxes he said this between December and now the problem with that is it's all untrue. That and that verification comes from Vincent himself in the newsletters the most recent newsletter but we're going to get to all of that. Now I'm going to read the email chain that has been released since the last set of email chains I am not able to verify the exact dates of these emails because I got them I screen shot of them off of MailChimp so if you have the dates please comment down below these as a filming of this filming of this episode this update these are still up the original ones that I talk about in the original video are not still up they were deleted if you go to those original emails if you're a subscriber and you click on view in your browser it'll come up with a message from MailChimp letting you know that they have been deleted so these were from between August 7th was the last email that I read from them and then I was removed from their mailing from their newsletter list it's also important to know that all of their social media is gone at this point their Facebook their Twitter their Instagram now they could all pop back up because it's been gone before and come back but as of right now everything is gone this email is entitled the nocturnal readers box one more update sorry about the dogs in the background I can't do anything about it for those of you not on social media so we got the boxes back a little while ago and they came with other stuff we ordered mugs and shirts tote slash totes on top of them SMH or shaking my head so now we are going to go through them and make sure they are not busted up before we either rebox or just relabel they are going priority so you get them soon now this is important because those are the Instagram photos that he took of the staged boxes once again we are going to get to the proof that he's never had not set sorry not never since December he has not had possession of his boxes of his products keep that in mind throughout this entire thing that anytime he says he has the products anytime he says he's relabeling anytime he says he's doing anything with the boxes he is not in possession of the boxes we will get to him admitting this eventually as soon as we get our labels approved we can get out July but we sorry but we might do these priority to I'm crunching some numbers to make sure it's possible the labels are not a click and get approved kind of thing but if you need the process I will be getting to every email possible the evening the evening and tonight so give me a shout August is not quite staged but we have stations set up we just have to get July out of the way before we can stage and pack but three extra hands will hopefully make easy work of that we are going to go back to daily posts and a lot more behind the scene stuff for a while so you can see that we are working to get this stuff out to you we are close September theme sudden death and bloodshed so I got estimate sorry kudos to anyone who can attribute this quote without looking it up so I got estimates to get July out priority we are just going to do that as the labels for UPS have taken a bit longer than we were told for anyone that has never set up a shipping contract I wish it was easier but it's not we go through create joy for our platform and our postage goes through indicia and then UPS then the freight company so to label so sorry so to print a label it's not as easy as signing a contract and being ready to go each of those systems have to be linked together and last time we did it took multiple weeks this time I know someone at indicia and create and CJ I'm guessing I'm assuming that's create joy so we are going to bring that time down considerably but we are not waiting any longer to get July out mind you July still has not shift and it is the middle of September I know people are waiting on June and the tracking will come tomorrow when they start picking getting picked up most of June has gone out but there are still some people who've contacted me saying they're still waiting on June we are going to avoid shipping freight for them and just have a big van or truck whatever they got come and pick them up so July will start getting labeled Thursday and Friday and start being picked up Friday and hopefully Saturday if we can swing that once we get all of those out of the way we can pack August and get that puppy out exclamation point we are also going to do something for subscribers that we have never done before but look for that announcement tomorrow as it's a surprise I know I still have emails to go through so please be patient I have more helping hands so we will be able to get back to answering you emails and messages much faster thanks everyone have a great rest of the week I am aiming to get as much as possible done to keep everyone informed unilaterally so no one has to join any fringe conspiracy groups on the internet to find out what's going on look for another update on social media tomorrow I before we move ahead I need to make note of something around this time is when I realized when I checked DHL and got word from them that they do pick up packages they do sorry pallets and then they manifest them and then charge the company that ships them out what I did at that point was I did a little invest investigating I checked the Better Business Bureau address for Vincent Juarez company the nocturnal readers box and that address is in Tennessee I'm not going to give out his address publicly you can search that if you want to it's public information it is a residence it is a house in a neighborhood that is not zoned for business now the address that is the return address on the shipping labels is in Austin Texas it was as simple as me going to Google Maps and checking to find out what business was there to find out that it was simple HQ that was their packing facility now I also spoke well I couldn't get a public comment from simple HQ at all I tried my best I was able to find out is that I contacted at Lumie L U M I on Twitter in a public tweet and asked them if three PL's allowed business owners to come in and pack for themselves just to double check and I was told that it never happens alright now we are going through the very next email after that one about the fringe conspiracy groups a quick kind of update for you we are changing things up to hopefully make things easier and faster for you to get the updates you need we are going to attempt a more daily update system but there's not really much news day today so it would be much of the same so this is what we are going to do every Sunday Tuesday and Friday we will be posting answers to some of your most relevant questions here in the newsletter on those days as well we will be posting on social media to keep the confusion at bay we are going to be we are not going to be answering questions in the comments anymore there's nowhere to put comments because they have since deleted or shut down all of their social media so here we go most pressing first we found out that those still missing June never had their boxes come back to us from DHL so on Thursday and Friday and admittedly a very short time on Saturday we packed and labeled the replacements we have USPS coming to get them tomorrow July July has started to trickle out no it hadn't but we cannot get all of the finished ones out until June gets out of the way for lack of space it's coming exclamation point we are hoping we are hoping to get done labeling July by Wednesday King box so there's a lot of craziness going on with this order so let's address a few things I've seen anything you have read anywhere not by us is likely a rumor or just false we purchased an ISBN and rights to publish this book with a publisher's help we are actually contractually the sole publisher but we are using a professional publisher and their help getting everything done with that sorry period with that said I can't just call the printer and demand an update as much as I wish I could I'm confused here I can call and ask for an update from my printer I don't understand why Vincent was unable to call and ask for an update from his printer you are paying this company for a service and they need to give you answers just like you are charging people money for a service and they deserve answers the last update I got last week was this I don't know how this picture is going to show up it looks a little small on my screen so here it is Vincent I wish I had more to tell you but I don't have much since last week we had to reformat the text again because it didn't quite fit the correct dimensions I'm sorry working with a professional publishing company that can't get the dimensions of a book right before printing it's there's so much wrong with this but we're going to continue other than that the boards are all being stamped I hesitate to give you more of an update because I am not sure just yet on the end date once we get this part done with the formatting we will be waiting on shuck for the new cover page approval and we can move forward one last thing can you send me the artist mailing address so that once they do get done with formatting we can send some pages to be remarked or are you waiting to do tip-in pages okay this is the next email the following email got a little news for you first a quick sorry and thank you I started answering emails today while out away from the warehouse again he's never been to the warehouse whatsoever holy cow you guys have been busy sorry for not being super present lately I honestly can't keep up with the emails but I am going to work on solely that tomorrow all the messages all the emails knock them out also thank you to those that sent messages and have inquired on my well-being it's very much appreciated June dot dot dot dot dot okay so we built a bunch of boxes for replacements but I need a list to check off to make sure we don't send out duplicates because as I started going through the labels I found like 20 duplicates it will happen inevitably because we got back some pretty terrible counts from DHL and our numbers are just thrown off so if you still need a box for June send an email or reply to this one with the subject June list also if you still need a refund and don't have an active dispute send one with the subject as refund I will search specifically for those subject lines last if you need a water bottle replacement from the drug free one put water bottle in the subject and include anything else that needs replacing I honestly don't know how those got in there but I am sorry for the mistake this I believe because he doesn't pack his own boxes but what the water bottle is in regards to is for some somehow for some reason they were sent people were sent a water bottle with a charity organization on it it wasn't poor themed at all who knows why that happened once again I couldn't get a public comment from the shipping company the 3 pl simple HQ I am going to knock out those first thing in the morning and likely through lunch and we can be rid of June for good this time either way I had all the boxes put off the side and we resume labeling July about 300 have been shipped no they haven't no one no one has received July period and about 600 need to be a let me to be labeled again as of the shooting of this video nobody has received July's box this is September 15th or 4th sorry September 14th when I'm shooting this video nobody's received a single box for July it's only taking this long because we have to sort everything by size after it's already been packed so we always double check the sizes every few boxes just in case and mistakes still happen but it's not too many August will be labeled while it's being packed so it will be so much faster okay that stuff out of the way some questions these are questions from the community to Vincent if you're trying to catch up how are you going to be able to ship shop items I guess that's a typo sorry if you're trying to catch up how are you able how are you going to be able to ship shop items on time Jessica is helping to get all the shop items out on Friday with me next question is August still a big box or is September bigger now I think that September is bigger but not for the reason the customer asked because it was posted in pretty weird way it's just bigger because I had more fun with September than August I got to make a serial killer bar glass and a Pogo the clown shirt I mean it got pretty weird in here while doing research for some of the hidden things in the in the designs but August is still a great box and yes September is sold out if you try and renew while in sold out mode you will be moved to the next box instead next question am I Icarus yeah I'd say that's a pretty good description now Icarus and unless I am misinformed flew too close to the sun his wings melted and he plummeted to earth and died so I'm not sure what that's in reference to and if I'm wrong on my mythology I apologize but moving on I basically what I'm saying is I don't understand that question or that answer are the other king items in production not the shirts because we had a few to sell and now we have a bunch of disputes so I don't want to buy a crazy amount of shirts in the wrong size the pins yes I will ask for some pictures no idea where they are in production because that is easily replaced and not my biggest concern I know several people who do good work and can get them done fast if anything should happen to this shipment so rest easy on that not that anyone is super concerned next question are we not going to respond to comments anymore no that's crazy we are not going to answer questions in the comments sections anymore though that adds way too much confusion I'm I'm confused so it says are we not going to respond to comments anymore he says no that's crazy as if he he is going to respond to comments but then he says he's not going to in the comments section that I guess he's trying to say that he's only going to be responding in newsletters I suppose that's what he meant and here this next this next part is very important am I this next question am I ever going to take responsibility for being so far behind I thought I had maybe it wasn't clear enough because my messages are so confusing I am sorry that we got behind I used to love doing this job and interacting with everyone and creating for you but that stopped when I was admitted he's talking about him going to the hospital for his PTSD episode until I got deep into September box I was behind a few weeks and with the luck of a dumpster fire a series of events created all of the delay have I lied absolutely not I want you to remember that I want you to remember that part right there have I lied absolutely not regardless of what regardless of what some people want to think I have tried to give the most accurate timeline I could there's tons of theories swirling around and there is no credence to them yeah I may have put out a statement that was confusing but I didn't lie to anyone he doubles down right there that he did not lie we've just had horrible luck and I haven't been a very happy person the non productive threats and demand that I the non productive threats and demand that I get don't help so I tend to not handle that well either so I am sorry I am Icarus but I think I am leveling out at least I hope so that's all I got right now email me some more questions for the next update if you have them now we move on to the email where he promotes his parents company horrorbees.com just a bit sorry for the lack of updates I have been trying to get this all straightened out so I have something to tell you so the disputes are currently beating me up so I am still working on July but it's slower going than I would like only 600 have gone out again at this point it is September 15th and not a single package for July has shipped to customers I know you're tired of hearing excuses but I am sorry I want to take a pause here because I know that Vincent will watch this this is why people were upset it's the constant constant lying to your customers I don't understand it and when we finally get to the final email Vincent you admit as much yourself this is not conspiracy theory no matter we are working on some extra funding to get these out and once that immediately happens I even have some family that is helping me get everything out for free on my end again he was using a 3PL in another state his family was not boxing these I am not giving up or folding when all of the funds were filed it helped a pretty large amount of fun sorry it held when all of the funds were filed it held up a pretty large amount of funds and negatively impacted production and our ability to get stuff out I would just ask that you not file anymore so we could get caught up just an ask as a small business if you want there is an info card for July on the very bottom of this email it is probably one of my favorite boxes besides September and I promise we are working to get it to you so spoil it spoiler warning I'm going to skip the heads up section of this email and I'm going to go directly to the bottom the heads up stuff is just promotional materials for them talking about books and podcasts and movies but at the very end and very small type it says also my parents started their horror company horror bees their first month is the blob 1988 and then piranha 1978 and silent light silent night deadly night 1984 for November and December respectively they have a few months already on their site but the calendar is already planned for a year and year 2 is still being pitched to studios but I think they may be done soon anyways if you like horror movies check it out if not please don't take any drama their way horror bees calm now at this point in time all I wanted was a statement from them regarding their connection to nocturnal readers box and I will link to that down in the description but it is also up on my Instagram page if you read through the comments there are quite a few comments but all of Vincent's comments have been removed if you would like those comments I have screenshots of everything okay now we are going on to the very last email that was received before the shooting of this video this is going to be important for everything we've gone over so far this is fact checking for everything that he has said about not lying about packing boxes himself about having his family help need to keep all that in mind while I am reading this email it is also posted on my blog if you'd like to read along yourself just to clear a few things up okay so we have a packing company that is holding their goods and refusing to release them apparently this company is making up stuff about us and just spreading rumors but we are now officially filed for litigation against them this is not something that we could help and have made numerous attempts to ask them to release our goods we did in fact file a 60-day notice to terminate the contract and since then they have been combative and have refused to do the job we have paid them for in fact even though they did not pack July they will not release our goods until we pay them for that that is on top of them owning us thousands of dollars for shipping overpaid dues and damaged goods reshit slash reshipping now as far as all of this is concerned Vincent Quarra stated in multiple responses to people that he owned half of the shipping company when he brought it up if he owns half of the shipping company why Vincent I'm asking you personally you can respond down there in the comments below why don't you just go pick up your product from the company that you own half of I don't understand and neither does anyone else we want an answer regarding why you half owner of this company cannot show up at your own building and pick up your products please comments below thank you so why didn't you know here here comes the explanation on why all these conflicting stories we felt like things were under control on their end we were planning on getting our stuff back and just doing everything how we did before December so he's been here's confirmation that he's been using this 3PL since December and it would have been possible after we scaled down which was what we intended to do these few months anyone that has been subscribed before December knows that the most we were ever late was a day or two before that that's not true either I've spoken with reps for the for the company as far back as November saying that packages in November were late also there's also a dispute on the Better Business Bureau all the way back from 2017 I think it's from June but you'll have to check that in the first video I linked to that Better Business Bureau complaints after that all of the wrong shirt sizes the missing items the wrong items the lateness was due to this horrible company so he wasn't they wasn't packing these things himself his family wasn't packing these things himself he is saying that this company messed up over and over and over again I was advised not to speak about it this is odd because he says he saw legal counsel and they told him not to talk about it but here he is talking about it so he went against legal counsel and decided to talk about it so he put his own case if it exists he put his own lawsuit in jeopardy by writing this email okay I was advised not to speak about it and I wouldn't because I didn't want to throw another company under the bus because I truly felt like they were trying to improve so I claimed the errors and lateness as our own April was our real crux the King box went on sale and I prepaid for 2k of the book boards to be made and the dyes to create all the designs and art well we know what happened there and because I prepaid and it's still being made we are out a lot of money it's because some agent decided that King that it's because some agent decided that instead of taking the contract proposal the King he was just going to deny it yes this is how agents work they are mediators they don't have to take everything if it is not their job to if King allows them to do those things that is the agent's job to mediate we apparently didn't offer enough money I would like to see proof of this I would like to see verifiable proof that this agent turned you down because you weren't paying enough we have picked up sorry some people speculate that it was because we told people that they were being signed too early but no that's not it we were advised that if we mentioned it to say that it was a possibility which is the actual reason why it was so vague on the signing part so after prepaying for so much and drink and thinking that we were going to sell them we lost a ton of money that's not even counting the disputes and refunds he is admitted here that he was selling something that was not set in stone he's been collecting money from people for this King box for I don't know how many months I couldn't actually track back exactly when it began if you know please comment down below but only if you have proof he was selling something he wasn't a hundred percent sure on and even when he got verification that he wasn't going to be able to do it he still continued to sell this this King box that nobody has seen anything from we don't even know the publisher who's working on it this is not to say we couldn't make it but then the health issue came and basically the VA sucks and yada yada here we are plans we had so many plans and honestly love doing this but when people started prying into our personal lives and literally harassing my parents and family members and trying as hard as they can to dig up dirt it's enough already sorry for the conflicting messages this year I tried as hard as possible to get by without having all of our personal dealings out there and just let it be a fun thing these aren't personal dealings Vincent this is your this is your business this is not personal it is your business as far as the address your 3PL all this stuff all of this stuff is business and it is public information I'm sorry but I don't understand where you're coming from with any of this being personal if you'd like if you'd like to tell us why please comment down below and no I'm not going to talk to you in DMs any longer because all you do is lie that's all you do is lie to those who just decided to file disputes that's fine I understand and have been just accepting them I am to the point when I can't afford to ship or really do anything so what's an extra $18 plus refund a dispute that's not even me being flippant that is me not caring anymore and just trying to get everything I can done to get those that actually care the boxes they paid for do what you need to do hopefully by the grace of God we will make it through this stop reading here unless you care about us personally or it's just going to bore you to death us someone asked on my mom's business page how we were doing personally and I would like to say that the girls are doing great and thank you so much for the concern I try and keep Jessica out of everything and only involve her if necessary she's the glue and if she falls apart we all do no matter what happens to me of the business my girls will always be taken care of and I am grateful for those who have reached out I have had much better days personally I am not a happy person and it's not just because of all this though it adds to it it's people who think that for some reason we are doing this to them on purpose like we are just stealing so much money exclamation point I didn't pay my rent this month so yeah we just bought the stuff for all the boxes and are trying to recover from the King fiasco and are trying really hard to survive life either way we don't expect everyone or even most given the horrible messages we've received to understand but to those that do know that we didn't make a ton of money and after bills and a very meager savings we put it all back into the company for sign books and hard covers and giveaways and better artists and bigger boxes because we love the community and then at the very end it says heads up apparently I can't promote my family business because people are childish and abusive you cannot promote another company that we do not entirely know that you're not a part of when you can't even ship from your own company you have to understand how this Mars any any kind of promotion you do for anybody anybody attached to you right now is going to look bad you have reps that are heartbroken because they put their faith in you Vincent and now they're all over social media begging people not to blame them because you've been lying to people and yes this video has a much different tone than the last one because now I am upset with this search situation because you made it personal you're the one who was flippant about pirating my work that's how I pay my bills that's how I support my family and here you are joking about pirating it so yes if you especially the people watching this if you want to believe that I am biased you better believe it because it's the truth now I was an outside party but now it's personal I am done with this situation this video will last as documentation for as long as I have a YouTube channel and I'm not going anywhere if you still support nocturnal readers box that's fine that's your money you can do whatever you want to you can even comment down in the comment section about how big of a bully I am about how terrible I am that's fine I won't even respond to you I'll just leave it up there without comment I'm moving on as far as the rest of you that are still waiting still waiting on this man to either refund you or send you a box I am sorry but I can't do this anymore mainly because I am no longer an unbiased outsider he is stealing from artists he is pirating my work supposedly well that's what he said anyways so I am now biased I will completely I will completely admit it and I am done with the situation so Vincent Huera my final word to you is do the right thing before you end up in prison for fraud thank you for watching