 TLO what's poppin? We are on twitch We are live, but by the time you see this we won't be so just leave a like comment subscribe Turn on your post notification bells man. Let's continue to grow the family from Chicago to the UK Don't forget if you miss the live recording and you I mean if you list alive and you want to watch it just you know Slide to twitch.com type this in down there You know The other thing We got patreon and we got Merch as well man the link to those are down in the description below man Let's get into this man. This is season 4 episode 11. I can't pay will take it away Recent research shows that young people between the ages of 18 and 25 are facing 10 years of debt With student loans and mortgages being the major factor Almost 50% say that they lose sleep over the state of their personal finances with many too scared to check their bank balance Delroy Anglin and his son Dale are high court enforcement agents. Yeah, they got the same resting face They both in the car like That's tough They travel hundreds of miles each week Recovering debts and seizing goods Today they're in Lee southeast London with a ritz for over 3,500 pounds owed to a van rental company Oh, what we got got a mr. Muhammad to be loud they both named ill Yo is the money to a ace rent a van limited We're coming for the amount of three thousand five hundred and seven pounds and eighty nine pence Slow money for running the van will be damaged on a van If mr. Tarafter can't or won't pay today The agents have the power to seize goods to the value of the debt But this case will be one of the toughest Delroy and Dale have ever faced Why the toughest Delroy and Dell Salute I don't think I'm high court enforcement agent before I'm Mr. Muhammad be loud to ruff that I have to speak to him. Is that you yeah, it's regarding money though to a ace rental van limited ace. Yeah You know how to face rent a van All right, they've taken you to court and issued a court order against yourself Maybe somebody stole his identity and rented it in his name The amount of three thousand five hundred and seven hundred you know, I don't know what it's for I don't know the details of it. Obviously, I need to have the bill All the letters on the back so why am I supposed to pay for three thousand pounds for damage or something like that Damage in the van When dealing with debtors in most cases they turn around and say Don't know nothing about it, mate. I know about this step what you want about and so it goes on I wouldn't be there Unless the debt was owed and they wouldn't be named in the high court rate if they weren't responsible for that debt Not necessarily but yeah, I'll claims that in theory safely returned to the rental company And that the debt is nothing to do with him, but the high court rate says otherwise We've got a high court rate to obviously come here to get the money. That's what that's why we're here We've been sending money for that You can go back to court and that's not gonna stop action here today With Bilal saying he won't pay the agents only his son is pretty good This like this is like the first time we ever seen his son like they was training in the background or something The option is to start looking for assets This is a vehicle in the drive You can get the local insurance Who lives at the house with it Is your dad here? I'm not gonna get my family involved for that money stay with my mistake If Bilal can't prove the cars on the driveway belong to his father, they could be seized to offset the debt We'll have to seize the vehicles until you show us That's how real I'm listen listen listen to me I don't want to do that. So I'm saying if you can show us hear me hear me listen to me That's why I'm saying if you show us the paperwork, then we haven't got to go down that long route The writ commands that the agents look for any assets Bilal might own which means they need to get inside the house But then Bilal's father appears in the hallway What I'd like to do with your permission says to come in I understand that sir, but we want to be able to be pulled back Fine, okay, who owns the vehicles in the drive. No, it's if you've got the lock books and the insurance We ask we ask You talk to him trying to explain point with then we're obviously gonna have to Think about making cars in the vehicles if he wants to take the I'd have to maybe anxious to not inform his dad was all business I'm not getting my logbook a number plate looking up you find out no Nobody come in my house. I feel it though. I'm there their family of their debt because embarrassing for example Dad or mom may have previously bailed them out of the situation Here we are again confronted with enforcement agents in your house over a debt that you haven't taken care of Minutes later Bilal's father comes back with his insurance documents. Oh, he came back. Well, that's fine. That's the Name driver on the No, I'll give you that he's only a name driver Please I Turned out I'll be mad too though. Listen. Listen. No! Something! Will Dell and Dale be able to keep tempers under control before the threats turn into real violence? High court enforcement agents Delroy Anglin and his son Dale were in southeast London to recover a debt of over three and a half thousand pounds owed to a van rental company. For Mr. Muhammad Bila Tarafta. About what? But the debtor Bilal claimed the writ had nothing to do with him. They put the van so what am I supposed to pay for three thousand pounds? He refused them access to the house. Let one of us in. No. And when his father got involved, the situation turned nasty. Get out! Why are you talking to me? Look, I don't give a... Get out of here! What are you doing now? Hey, leave it, leave it. Stop that, no, no. Somebody's going to get hurt. Either me or you look. Now the agents must try and calm Bilal's father down and make him understand they have every right to be in the house. Could I call the police? Okay. They have no right to come into my house. They're going to go. No, they have no right to come into my house. Just because of your size. It's nothing to do with my size. No. You're going to wait for the police. You are forcing me. Dale tries to explain the situation to Bilal's younger brother, Abid. Is that your brother? Yeah. He's been there and watched it. I haven't done anything to your dad. No, you forced me to do it. Your dad's the one that's hit me. No, you forced me. Lying bastard, you know. Talking here is obviously he's just going to make everyone upset. We'll just wait for the police to do it, though. This is an ongoing thing with this idiot, man. You know what I'm trying to say? That's my mother's pistol. It seems that Dale and Dale are caught in the crossfire of an ongoing feud between Bilal and his father. Why did you take him? Well, I had to take him. No, no. You had to take him. He's making him a criminal. Do you have a right to force him to my house? We didn't force him to us. Yes, yes, you had to force him. No, we didn't force him. Yes, yes, you had to. You know what? I'm not going to argue with you. You call the police, let them come, and then we can deal with it. Okay. Yeah? That's cool. A lot of communities in this country are tight family communities where everyone lives in one home. Debt is a big thing. And obviously, a camp cause a massive issue. I was just about to say it ain't deep. And unfortunately, obviously, we're the bearer of bad news. And I can understand why someone wouldn't want to bring that family into that. With Belal's father now downstairs, Del tries to break the stalemate. He's just way around the same. Pay the money. We leave. Well, don't you fix the problem? I'm just... But don't pay the money. You're saying I'm not paying this. So really and truly, that attitude there is what's going to cause this, not money. Belal still claims that he safely returned the van after one day, and that he's not responsible for the debt. Something in this story doesn't make sense. So let me see if I can find out the other side of it. Dale calls the rental company. And here's a very different version of events. Their side of the story is that you did hire the van for 24 hours, like you said. They had to come and pick it up, but not after 24 hours. And you didn't tell them where it was. They had to go and find it using their tracker. They took them two weeks to do so. Two weeks before they got their van back. Dale now gives Belal one last chance. Why would Belal do that, though? Why would he do that? Just get them people that van back. Now you owe $3,000. Like, that was stupid. Pay the debt, or the agents will be forced to seize possessions. I want your brother to take responsibility and deal with this. Go speak to your brother. Go another room. I'll stand right here. You two guys obviously need to chat because he doesn't want to listen to us. Why do you go through my stuff? Yes, I know. No one else. You guys don't understand, man. It's their fucking right as a freaking enforcement officer, man. Yeah, we'll wait right here. We won't move around. It's their fucking right, man. You can say whatever you want. It's their right. You don't want to go around. You don't want to go around. You don't want to go around. What do you want to do? I don't want to go around. You don't want to go around. Listen, there's no point in keeping me here. You don't want to go around. You don't want to go around. Listen, you don't fucking pay the $3,000. They're going to take everything in the fucking house. Do you know how to fucking understand that? Idiot. It's more worse than anyone. You fucking swallow your pride, man. I'll swallow your fucking home, man. Tempers are rising again. And then... Fucking cussed out by his little brother. Al's uncle decides to get involved. Man, you want fighting? No. Huh? No. You want fighting? You tell me. No, we don't want to fight. No. You tell me. No, no, no. You want fighting? No fighting. No, no, no. I'm ready. I'm ready. We're not... Ah, they all beat me. Yes, they go out. Nothing like that. Please go out. Well... I can't leave here, sir. You go out, sir. There is no fighting. You can't move from here. I haven't moved from here. I don't know why he's up there. No. You want to fight? No. You want to fight? No. You want to fight? No. You want to fight? No. You want to fight? No. You want to fight? No. No. Bilal's father reappears from downstairs. We're not... I know you're not doing anything. I know you're not doing anything. I know you're not doing anything. You're not going to send me a violent. Can you just stand there? Just stand there. Yeah, I'm going to stand there. I'm going to stand there. You just stand there. We're not going around the house. We're standing right here. I'm going to go to prison. Then you all of you will be happy. Don't be stupid, man. Fucking stop him. Please stop him. Just please stop him, man. Fucking no, bro. What the fuck is wrong with you, man? Man, this is stressful. It's real negative right here. This is a different type of negativity, though. It's like some family issues going on. Now, am I laughing at it? Does that make me a bad person? I mean... I love it. Fucking no, bro. Are you stupid, man? Fuck, I'm okay, bro. I'll be pleased, man. Fucking no, bro. They're fucking right. Don't understand, bro. They're three and a half grand or four and a half grand fucking worth of assets. Don't you understand? Sometimes it can be very shocking, because sometimes... This is like out of a bit... I feel like I'm watching a hood movie. Everything's very flat, and then instantly it's like a light switched on, and everything just erupts. And we've got to try and control that in the safest way we can. The agents have now been in the house for two hours. Abbey decides to make them an offer. Can I give you a deposit or something? Because I've only got about two grand on me. That's more than enough. Look at Delroy. He looked at his son like, yeah, that'll do it. That'll do it. Let's get it. Let's get it. Let's get up out of here. Huh? Stop fucking being long, man. How much? It has to be the full amount. I know you're trying. You're trying. I can see that. Don't be like that, y'all. Come on, y'all know y'all taking it too. Take the two and set up a payment plan. I'd always help you with two. Yeah. Hear me. Hear me. Listen. Look, I didn't think you're paying me back. Not these fucking pricks. I know that. Listen. That's it. I'd rather have that. You fucking paying me back. Not these fucking pricks. That can take everything in the fucking toilet. I don't understand. Have a seat. I'll chase you up for fucking five years if you have to pay me back two grand. Hey, first of all, they might have failed on this time, but they've succeeded in raising this son. This is a good guy right here. This is a good guy. W son, W brother. I'm not going to come to your fucking yard and take your shit now, man. That's cars. That's enough of his car. Abid's offer of 2,000 pounds isn't enough to clear the... Yes, it is. Stop capping. I don't want to hear the lies. I've watched four seasons. Five seasons. One, two, three, four seasons. It's enough. Debt. But finally, Bilal starts to make some calls to try and raise the remaining 1,500 pounds. Y'all just won it all right now. Where are you going? It's in my house. Finally, nearly three hours after they were called, the police arrive at the house. How do you even come up? Yes, we're trying to sort things out here. Bilal's father makes immediate allegations about the agents. Gentlemen, he used his size to force me into it. We was near prison, obviously, but I wasn't there playing for a while. They weren't, so I had the power of entry. It's a high-core rip. I don't like it that somebody's coming to my house. The best thing that I would say is try and be able to go outside, try and see if there's as much as possible through his law enforcement. I swear there's not much more to do, right? All right, take care. Take care, yeah? With the agents... Man, it's tough on the police coming. They're like, nah, they're cool. They're doing it right there. Authority established Bilal's father makes a surprise offer of £1,500 to resolve the debt. No, clear funds. Clear funds. One more for £2,000. One more for £1,500. Together with Abid's £2,000 payment, the debt is finally settled. That's an ill sum, man. That's terrible. I mean, probably life experiences. He's the older son. This younger son had an example to look after of not what to be like. Thank you. It's a W, brother. W, son. But before they leave, Bilal's father has one last word. We've got the phone number. Have you got his phone number? No. You safe, yeah? You need anything? Just give us a call if you've got any queries, yeah? All right, brother. Five hours after they first arrived, the case is finally over. Five hours is incredibly long. Bro, we'll never hear the end of this. In London, average rents are 100% higher than the rest of the UK. Londoners renting in the private sector... Subs and escubs, man. Salute. Good morning. And on average, 60% of their income on rent and evictions are on the ride. Clapton, East London. Clapton. High court enforcement agent. They're in London heavy this last four episodes. And Spoolbow Hill and Steve Pinner are on their way to carry out an eviction. I remember y'all used to be like, man, try that in London. Try that in London. Well, listen, they pulled y'all car. They all threw London getting their money. Today we have a repossession. The tenant, Mr Proctor, has lived in the flat for six years, but his tenancy expired five months ago. Turned down two years, I think. 64. 64. Mr Proctor isn't in rent arrears, but his landlord decided not to renew his lease. Look at that. There ain't nothing wrong with that. Lock it. OK. A locksmith is already at the property. Did he bring keys? Only for this door. Oh, that's all right. And the thing about this is, like, I know in America, if they decide not to renew your lease, they give you three months in advance. Just like when it's almost three months, when it's three months from your lease ending, they give you the option like, hey, do you want to renew or not. And they can also be like, we don't want to renew, so. Mr Proctor has already been given notice of the eviction by the county court, but the landlord has escalated the case to the high court. Today, the agents are here without warning. Hello, Mr Proctor. Could you open the door, please? High court enforcement. If you open the door, we can explain everything to you. Thank you very much. This is for you. This is from the high court. Yeah, I can answer from the court saying, OK, what's happened is, it's gone all through the county court, and the county court have issued you a date to leave. Right. He was probably instructed possibly by the council or somebody to wait until you got the third letter. Oh, no, just to the date to leave, but I haven't had the date to leave. Well... Well, today is that big. It couldn't have gone to the high court until you had been instructed to leave. Let me show you the last letter I've got. No problem. Can I just put my shirt on? Yeah, just please get dressed. OK. Transforce the high court for enforcement, but nothing else. OK. There would be a letter prior to this saying that you had to leave the property by a certain date. No lie. These are the two best ones, like as far as morals and heart and decision-making and everything, but I like the combination of Delroy and Dell. His son, that's not a bad combo either. Unfortunately, you do have to leave today. Delroy son, like, 6'5". No, that's not a good idea. Just relax, OK? Don't panic, let's just explain everything to you, OK? The landlord has taken it to the high court, and with the high court, there is no notification at all because you were already supposed to be gone. But that's not what the judge told me to do. If a county court told me to do it, or the lawyer told me to do it, or even my housing officer told me to do it. OK, first things first, talk to somebody, explain them that we are here now, and we're going to give you an hour to get your personal relax, personal effects together, which you need for a day or two, and then you can make an arrangement to come back and collect everything that's yours. If you come in, it's just this very small... It's a bit squeeze for me, I'm a bit fat for this. Sorry, I'm a bit upset about that. No. Is this studio or what? Go try and squeeze it. Mr Proctor is living in one tiny room. So small, Paul has to wait downstairs. This is supposed to be a one-bedroom flat, and they want £1,200 a month, right? What?! Oh, my God! I thought I'd let you know that. The landlords want the maximum amount of money that they possibly get. Mr Proctor claims that the landlord wants to move new tenants in and triple the rent. Tripled? $1,200? It's not exactly a... Well, one-bedroom flat. Exactly, but that's what they're told everybody is. Can you...? Is that legal? Can't you call somebody and get them, like... Mr Proctor knew his landlord wanted to evict him. A housing association has offered to help him through the process. Yeah, you can help me, I mean, and a complete, complete emergency. He tries to reach his support worker on the phone. The bailiffs have just turned up today, and I've got a written possession, so I have to leave to Danny to be with me now. ASAP, this is really, really important. I'm standing here with a bailiff standing right in front of me. They hung up on you, D? Mr Proctor's phone has run out of credit. Oh, my God. You lucky Paul and Steve is in front of you. One of them going to let you use their phone. I'm going to just top the phone up, I'm sorry. No, that's... What else can I do? No, no, that's okay. While Steve waits, a professional actor's studio portrait catches his eye. I'm an actor. Are you famous in your acting? You see with the DVD, you go down, you see a big fat one, which is kind of great. Down, down, down, down, down, stop. Pull that out. You see me on the front cover. Oh, right. Let's go. Anyway, I've done loads of stuff since, but not to Shakespeare though. This is a bit of frigging tragedy today, isn't it? It is sad when you see people have worked hard all their life and then gradually they're actually falling on hard times and the consequence is that the farther they fall, the more chances they lose the roof over their heads. Now with credit on his phone, Mr Proctor. London, crazy. Is it $1,200 for a room? This is smaller than a hotel room. This is very small. Turr tries to get hold of his support worker again. But honestly, here's the thing though. If you could pay $1,200... Do y'all have extended stay hotels out there? He could probably go into an extended stay for $1,200 a month. It'd be bigger than this. Complete emergency. I have a support worker. Her phone is switched off at the moment. I don't know what to do. This is the last thing I was exposing. The last thing. This is all happening within the last half an hour. In the next few minutes, yeah? Because otherwise... Okay, alright. Cheers. Bye, bye. No, she's off. I managed another place in there. I'm in such a kind of mess now. You know... Get yourself together. Get a bag together of what you need. Obviously medication, identification because you can even ID for the council. This is just like... Christ, this is a little... like a kick in the balls at the moment. This is the last thing I needed. While he packs, it becomes clear to Steve that Mr. Proctor has been living in difficult conditions. Oh my God, y'all do got roaches. Them is jammed in cockroaches. Them is the ones we be havin' out here. Jens. There's no oven. So that's why I thought we're slowly cookin'. And it's a little shallow down here. Not I've had a hot water for months. And we're still paying. Luxury. Hopefully from this day on, it's gonna get better. What? Because you won't run out of this, will you? It's time to move out of London, man. I know he's trying to get still back into the acting thing, but like... I just need to get the locksmith to come up and change the locks. You all right for a few minutes? Yeah. I can't think. My brain's pressed. I can't think what else to pack. With the locks changed, the eviction is complete. David must now leave the room he's called home for the last six years. Sorry, what's your first name? David. David Paul. We opt to the council to provide emergency accommodation. But as a single man, he won't be a priority for rehousing. Heavy, sleeping rough tonight. Living conditions weren't brilliant by any means. I mean, there was a tiny little place. Barely swing a cat there, you know. Is that a teddy bear? It's just nowhere near enough room for someone to live, I don't think so. It's probably suffering depression in there, because all you can do is lay in bed. There couldn't even be a little couch. Like, laying in bed all day, you'll get depressed. Even if you weren't depressed before, like, you'll get depressed. Paul and Steve have faced a distressing eviction. But in Brian and Dell's next case... I'm not going to waste my time. I'm going to call a removal, do a call, I'm going to empty your hotel. What would you like to do? A debtor in denial leaves a hotel in chaos. I'm going to call the truck. We just got us. We just watched what... I didn't even realize what that was when we started. Last year, over 100,000 County Court judgments were issued against businesses in England and Wales. With an average value of nearly £3,500, creditors are increasingly turning to the High Court to get their money back. High Court enforcement agents, Brian O'Shaughnessy and Delroy Anglin, are in Greenwich, southeast London. To collect money owed by a hotel to a catering supplies company. What have we got now, Del? We're going to KBS Biles Ltd, training at King William Hotel. The amount we're looking to collect is £6,500, £7.79. Hello, D. This has been refurbished, mate. It's all freshly painted. If the owners of the hotel can't or won't pay today, the agents have the right to seize goods to offset the value of the debt. Yeah, I'm trying to find King William Hotel. We're here. Oh, is that the hotel there? Yeah, this is the hotel. Hi, I'm a High Court enforcement agent. My name's Mr Anglin. Have I caught writ here? I'm a manager, so you have to come either when there's a manager here or... No, I'm here now, and I'm going to deal with the situation. Well, will you get the manager then, please? She's not here. She missed the call. Well... The receptionist, Valerie, appears to be the only member of staff in the hotel. I've got a High Court writ for money's owed, OK? Right. And I need to collect £6,500. Well, I know you don't personally, but it's not against you. They don't keep coming on the premises, so... Well, they don't have to. They can sort of transfer it from one bank to another, can they? I don't think that's going to happen. I think it might, because if it doesn't, then we will have to go in each and every room and remove goods to cover them. How many rooms are here? I have 20. OK. Manager? Yeah. She's not in, and then the owners are Sam and Kuma, who actually own a hotel. Can you call them? Yeah. I don't have the number. Valerie rings a colleague, Maria, for help. There's law enforcement here, so what do I do? Because I can't get through to Sam and Kuma if you want me to speak to her. Hello? Yeah, good afternoon. Hi, how are you? All right. We have a high court writ. All right, OK. Maria gives Valerie a number for Sam, one of the owners. Do you have to speak to her? Yeah, should I put her shoulder to the gentleman? Yes. Your turn, Brian. I'll be in effect. I'm listening. Hello, who's this, please? Sam, how you doing? My name's Brian O'Shaughnessy. Who are you in connection to this business? You own it? OK, no problem. What we need, sir, is full payment now to satisfy the high court writ, with either collect full monies or enforcing, which will be removal of goods, obviously. We don't want to do that. Because I'm not going to waste my time, because if you can't, I'm going to call the removal of DreaCore. I'm going to empty a hotel. What would you like to do? Thank you very much. You can't pay. I'm going to call the truck. I'm going to talk to him. He's on the phone. I'm not wasting any time. Brian, be all straight. Brian, don't give a damn. I'm not going to sit in there and play with you. It's probably hot in there, too. You know, when you bigger like that and you get hot, you get irritated. So I get it. We don't. You know what I'm saying? Like, I got some size on me. Like, if it's hot, like, all right, bro. I'm not going to sit in here and rebuttal everything you got to say to me. Call the trucker. Let's get it out of here. Now, Sam's saying he can't pay. Brian calls for recovery vehicles. We've got a whole hotel. We can't pay. He hopes that the threat of seizing goods will kickstart the hotel owners into paying the £6,500 debt. You also mentioned to him, we will be going into the guest rooms. It's clean in there, too. To remove goods belonging to the hotel. If he's not going to pay. The agents have the right to take goods from all areas of the hotel. Including the bedrooms. If they're unoccupied. Hello, Sam, how are you? I would suggest you hold back on that until we've resolved the issue. I've taken a seat. Sorry. Dell advises that the guests remain in the lobby until the case is resolved. Obviously, I didn't expect this to happen. I don't think they expected to happen to be fair looking at a look on their face. Well, I feel sorry for the customers because it's not their business. Instantly, I want a free night. We ain't even going to talk about it. A free night, you know what time it is. It's not their fight. They just want a room for the night. I haven't worked all day. And they've turned up, haven't paid their good money. And they may not get a room. Two hours after the agents first arrived, no one has turned up to help Valerie deal with the situation. But then, she gets a call. Right, they said somebody will be here within 50 minutes. Two. They need to pay in full as well. Outside the hotel, the removal vehicles have now arrived. Oh, right? Brian, you... They actually... The agents need to be ready to seize goods just in case the owner fails to pay the full £6,500. One of the items is a classic old red telephone box. What is it that you just got to take? Telephone box. It's going to be a pain in the arse, isn't it? Yeah, of course. But it weighs a bloody ton. They're going to have a look at it and see what it weighs. About eight or nine people to get it in when they're moving it from next door into here. They've got another vehicle coming to remove any other assets, sofas and stuff like that. 15 minutes have now passed since the owner's last called. And they still haven't arrived to make a payment. Oh, yeah, it's over. So you've been here two and a half hours? The sofas are made of sofas. I'll do what you want, yeah? If the owners don't show up soon, they might not have a hotel to come back to. Oh, God, this is embarrassing. If I was shorty, I would need a raise. Like, give me a weak paid vacate. What are you... And she right, though. I ain't stressing over this. This ain't my hotel. I work here for a show, but, like... I can't do nothing about this. Valerie talks to Sam again. He's coming with cash, isn't he? Like that. With the promise of payment in full, Dell goes outside to put the removal on hold. He's just coming with cash. Let's hold it now. But hasn't the payment, like, increased now because the recovery vehicles are there? Nearly. The owners show up. The agents have been at the hotel for nearly four hours. Now, because of extra fees, their original £6,500 debt has been increased by another £1,600. How are you? What's your number, man? Thanks for coming. Come in, come in, come in. It is 811699. Okay. Mr. Kumar, I've been here for four hours. I was sitting in your reception, and we need to get it resolved and paid. I would love to get paid and leave and let your business continue. Okay? Thank you very much. Two, three... With the debt now being paid in full, Dell tells Valerie that the case has been resolved. You can deal with the guests, I feel like. Thank you, Valerie. That's fine, that's fine. Thanks for coming. Probably there's paid cash. The collection vehicles are sent away, and Brian and Dell have got the result they needed for the claimant. I ain't gonna lie, they out here collected them for the day. I'm going to write a grant. A little £1,000 bags, yeah, 50s. But that's somebody's money. You know, that could keep their business afloat, you know, has a knock-on effect. But these people still want to sit there and figure out how to order what we're doing. You can't deal with us, the partners, and the bosses. I mean, that woman deserves a medal. Oh, gosh, you deserve a raise, man. Salute to Valerie. The total value of the buy-to-let property market in the UK is set to exceed £1 trillion in 2016. But landlords across the UK are losing £9.9 billion in renter rears and property damage each year. High court enforcement agents Paul Bowhill and Steve Pinner are on the road again. This time they're in North London to carry out another repossession. Today we're in Tottenham. We have a date outside today. They didn't want to clap then. They didn't want to... What was the first one? East London? They didn't want to be in Tottenham with the mundane. A repossession in Strode Road. Tenants Anna Blashak and her family have lived in the property for over three years. The landlord claims they owe him thousands of pounds in unpaid rent. It's quite tidy, isn't it? Like a nice little enclave. Twenty-three. But the agents aren't here to collect the renter rears. Their job is to get the tenants out today. The landlord, Mario, is waiting for them at the property. Hello. Oh, this isn't good. The tenant is not happy. She doesn't want to leave. That's unfortunate. How do you know? Did you make contact before they got there? Five minutes. Mario has just warned his tenants. They're about to be evicted. Bro, why would you do that? Are you mad? No, we're not mad. You don't turn the property. Where are we meant to go? I have a child. Relax, please. That's not funny. Claudia and her mother, Anna, are clearly in shock. Claudia calls her boyfriend for help. Are you coming? They hurry up because they came. What are you going to do? What are you going to do besides cause more problems? Just listen to them. As Claudia has a young baby, they understand what they must do next. Can I explain how the system works? No, I'm calling the police. I don't understand. I'll explain to you anyway. You have an hour to get your personal effects together. You can then make an arrangement and come back and collect everything else. Okay. We're high court enforcement. High court enforcement. And we have a rep from the high court. Yeah, but we didn't get nothing from the court. You won't get anything from the high court. You will only get paperwork from the council. You have an orange. This money is for you, which enables you to... I'm not going to lie. She looks sick when that warrant came out. Take this to the council. The council will then help you, hopefully, with housing. Yeah, but we have nowhere to go. I was trying to explain it to you. Yeah, but you don't get. We have nowhere to go. We didn't even get a letter from the court. Some people, once we've knocked on the door and we go in and we explain to them the situation, then they say, oh, we're going to phone the police, asking them if we can be here. Well, all of that's all okay, but you need to get your stuff together because, you know, you're wasting valuable time. Claudia is trying to get the police to come and stop the eviction. Yeah, but the thing is, we have nowhere to go. We don't even get a letter from that. We need to move out. Claudia, the police got no enforcement over them. This is from the high court. The same people that the police are going to work for. They got to follow the rules. Yeah, but the things have a lot of things. I'm not going to fucking an hour. You didn't listen to me. I said, you have an hour to take your personal effects and then you can make an arrangement to come back and collect everything that belongs to you. Yeah, but what I meant to do is that I wanted to do that with all these things. The police tell Claudia the ages have a legal right to evict her. I'm listening to the bro. I ain't never heard nobody say, I'm not going to listen to you. I'm going to call the police and really execute like she is. Today. But I'm not going, then you don't want housing. The tenants claim they know nothing about the eviction. So Paul and Steve head out to talk to landlord Mario and his wife. It's horrible. It's not personal to them. It's just that I can't afford to keep paying the mortgage without covering the bills. Simple. But then, Claudia suddenly appears at the door wanting to talk to the agents. We're moving out today. Then let him give us basically one month. The basic deposit to give it back. Claudia claims it's not them who owe them. That's not how I work, Claudia. Money to the landlord. But the other way round. That's not how I work, young lady. Sorry. I don't understand what you're trying to say. What happens is now. We pay them money on this fucking Saturday. And then I want it back. Simple as. With the eviction going nowhere. She in there really thinking she calling these shots. And Steve must try. Is this how... Is this really how it be, huh? Don't forget her boyfriend on the way, too. Oh, this isn't good. But looks at it. Where are we going? I have a towel. Relax, please. The landlord claimed his tenants owed thousands of pounds in unpaid rent. I can't afford to pay any. But Claudia had a very different version of events. We're sitting here. We pay them money on this fucking Saturday. And then I want it back. Simple as. Now Paul wants to get to the truth of the matter. They've known about the eviction since May of last year. I've got the Samaritan's number, because I can see this is stressing me. He's arsed he gets me. This story is what we're here three or four times a day. And this is slightly worse because they're loud. Mario claims that he's been trying to get the tenants out for nine months. So what is the rent area then? Nice. In a several thousand. Minutes later, Claudia spots her landlord waiting outside. And decides to confront him. Because you're kicking us out. We need the money. We paid you two days ago. But you own thousands. You haven't paid the rent for months. We haven't paid it. We pay it every week. Exactly. So why is he lying for now? Claudia claims that she and her mother are up to date with their rent. But despite the ongoing dispute, the High Court means the family must leave today. He ain't really saying nothing. We paid you. He quiet. We're going to call the police now. Mama. I have message. I have money. Well, I don't get it. She pays him with the money. Can I stop you? This eviction. Yeah, you should be money or something. Tell me I don't pay. How much money have I paid? Because you won't leave the property. You don't understand. And every week, 200 pounds. It's not every week, Emma. With tempers rising, Paul advises Mario to leave the property until the tenants have gone. I've sent the landlord away. He's getting stressed anyway. So we'll just do the normal. We'll lock them up, meet him later on and give him the keys. The agents have now been at the house for an hour, but the tenants still seem reluctant to leave. This eviction process has actually been going on for nine months. Nine months? It started off as rent arrears. It turned into an end of tenancy because the rent arrears scenario was just never going to go anywhere. Get yourself ready that the baby's sorted and then you can take that letter and take the baby down to the council. I don't get why you're coming here, yeah? Basically, I didn't even get a letter. Mom just got a letter. Let me show you what letter she got. After claiming she knew nothing about the eviction... It don't even matter. Claudia fetches a letter from the county court. Saying that you do know. I don't understand anywhere down. We need to move out at 11 o'clock. OK. The judge here has said that it can be transferred to the high court. Now, with the high court, you don't get any notification. I know it doesn't work for you but if I get that, we don't make the rules. OK? The reality with some of the people that we go to is that they tell us they're not going to leave. The real story is that they are going to leave. Talk about it, Steve. My bad. The way he just phrased that was cold, bloody. He said they come to us with the story that they're not going to leave but the reality is they are going to leave. That's the piece of paper. They will leave. The family finally seem to understand that they must go. But they still don't seem to be in any hurry. It's now 20 past 12. We've been here since 11 o'clock. Could it take? You're not taking everything. Anna has called her ex-partner to help move their belongings. How long before the car is coming? 10 minutes. No, that's not good enough. So you need to start putting stuff outside the house. I'm not finished. Nearly two hours after the agents first arrived at the house, Claudia's boyfriend and Anna's ex-partner have finally arrived to help. Do you understand the situation here? Okay. If you get any problems, if you photograph the sticker on the door, that's our company. So the only problems are getting stuff and things. Yeah? Just take a photograph of it. All right. As Claudia has a baby, she'll be entitled to emergency accommodation. Okay. The eviction is now complete. By the end of the day, they understand. Yeah, she's got a baby. She'll be cool. The situation. Four months old, you get imposed in 20 minutes. They owe 10,000 pounds worth in rent, or between seven and 10,000 pounds worth in rent. Dribs and draps, 200 there, 200 there. No, it's just not... It doesn't cut the mustard. Yeah, you owe me seven bands, so if you give me 200, 200, 200, like, it's still going to be adding up. Just dragging your heels for time and everything, you know? Because... Old money is old money, no matter the situation. They want to. Somebody got a boot. True. See you later, like, comment, subscribe, turn on your post. I'm gone.