 How to access an article or chapter that's behind a paywall. Have you ever been asked to pay for an article? Even though you're pretty sure we have it at the library? Here's what to do. Go to the library website library.tln.edu. In the large search box, type in the name of the article or book chapter. Once the results appear, you'll see that there's a link for download PDF. Let's click on that. That right away brings us to the PDF of the full text of the article. Another option is to click on available online. This will tell me which database contains the article. Once I'm here, I just need to click on Sage Journals theme. And you can see that also brings me to the full text of the article. If you're off campus, when you try and click on the article itself, you might have a pop-up screen appear asking you to enter in your Chilean username and password. This is the same Chilean username and password you use for your other accounts. So what do you do if we really don't have a copy of that article or book chapter? In that case, you will have to use Interlibrary Loan to request the item from a different library. This isn't easy to use and free service. Simply click on the Interlibrary Loan button and enter the information about the article or book that you need. We will then contact other libraries on your behalf and send you a copy. Good luck with your research. For more information, contact us at library.chilean.edu or visit our website at library.chilean.edu.