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Published on Aug 20, 2019
Ever wondered why your customers aren’t answering your calls? Are you almost positive that your voicemails are disappearing into the void as fewer and fewer people call back? It turns out, 96% of consumers find phone calls disruptive, and 77% of respondents reported experiencing some form of phone
Zipwhip surveyed over 500 consumers on phone behavior, gathering insightful data on their phone behavior—specifically about talking on the phone. We wanted to know how they feel when talking on the phone and what factors go into their decisions to take or reject a call.