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Published on Oct 10, 2015
See how you can transform Customer Experience (CX) by applying text analytics on contact center interactions.
VOZIQ offers a cloud-based text analytics solution for contact centers to transform the customer experience. It is a cloud-based text analytics solution that leverages post-call agent notes as a source of strategic intelligence about customer sentiments, customer intent, and customer effort.
Collaborate with VOZIQ’s data scientists to create a unified view customer perception of your product and services from the data which already captured.