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Social Media Aggregator in Support Portal

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Published on Feb 7, 2014

This video shows you how to see the latest social media content about your IBM products in the Support Portal. With Support Portal's Social Media Aggregator, it is easy to see the latest posts from Twitter, product forums, user groups, blogs, and wikis. Visit the IBM Support Portal at: http://ibm.co/SupportPortalfromYT

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  1. 1

    Keeping Service Requests to a single issue

  2. 2

    How to submit a Request for Enhancement

  3. 3

    IBM Service Request streamlined problem submission process

  4. 4

    How to download Platform LSF

  5. 5

    Como solicitar suporte técnico utilizando o site da IBM

  6. 6

    Using IBM’s Software Product Compatibility Reports

  7. 7

    We Love Feedback

  8. 8

    How to Subscribe to MyNotifications

  9. 9

    Advanced features of IBM Call Home Web

  10. 10

    Managing users and subscriptions in IBM Call Home Web

  11. 11

    Managing your systems in IBM Call Home Web

  12. 12

    Introducing IBM Call Home Web beta

  13. 13

    Creating reports about software service requests with Service Request (SR)

  14. 14

    IBM Support Assistant 5.0 Team Server: New features included in Fix Pack 1

  15. 15

    Subscribing to Platform Computing patch notifications

  16. 16

    Accelerated Value Program features of the IBM Support Portal

  17. 17

    What are the IBM Product Lifecycle and EOS?

  18. 18

    IBM Platform Support: Downloading a product patch

  19. 19

    IBM Support Assistant 5.0 Team Server: Problem Determination Tools Overview

  20. 20

    Standard LSF installation on Linux

  21. Social Media Aggregator in Support Portal

  22. 22

    Introduction to IBM Platform MPI

  23. 23

    Site Technical Contact 101

  24. 24

    Accessing Log Files in Platform Symphony

  25. 25

    How to obtain download access for IBM Platform LSF

  26. 26

    An overview of the IBM Support Assistant

  27. 27

    IBM Support Assistant 5.0 Team Server: Using File Actions

  28. 28

    How to quickly find software downloads

  29. 29

    How IBM Uses Knowledge Centered Support (KCS)

  30. 30

    Advanced search techniques -- search terms

  31. 31

    Advanced search techniques -- filters

  32. 32

    IBM Support Portal overview

  33. 33

    IBM Support Assistant 5.0 Team Server: Working with and managing cases

  34. 34

    Installing IBM Support Assistant 5.0 Team Server

  35. 35

    IBM Electronic Support Overview Teaser

  36. 36

    What is IBM Support Assistant?

  37. 37

    Using the Fix Level Recommendation Tool (FLRT)

  38. 38

    Utilización de SR en su dispositivo móvil

  39. 39

    Utilizando SR em seu aparelho móvel

  40. 40

    Fix Central Mobile

  41. 41

    Using IBM Service Request on your mobile device

  42. 42

    Fix Central Shortcut Features

  43. 43

    Call Home

  44. 44

    Using My inventories to find fixes in Fix Central

  45. 45

    How to upload diagnostic data to IBM Support using IBM SDDUU

  46. 46

    Using ECuRep to submit problem diagnostic data to IBM

  47. 47

    Technical Support Chat

  48. 48

    Downloading Products from Passport Advantage

  49. 49

    Glossary of Support Terms

  50. 50

    Glossary of Technical Support Documents

  51. 51

    Getting Started with IBM Support: How to Obtain an IBM ID

  52. 52

    What is the IBM Support Portal?

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