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Incidents & Accidents

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Published on Mar 22, 2018

Major outages, incident calls, war rooms, whatever you want to label them, can be stressful and frustrating experiences. However, we aren't the only industry to have run into these problems. What can we learn from others on how to have a relatively stress free experience? How can we shorten the time that it takes to get back to a working state when things are broken?

Matt Stratton is a DevOps Evangelist at PagerDuty, where he help dev and ops teams advance the practice of their craft and become more operationally mature. He is the founder and co-host of the popular Arrested DevOps podcast, he collaborates with PagerDuty customers and industry thought leaders in the broader DevOps community, and his license plate actually says “DevOps”.

Recorded at SPS Commerce March 20th, 2018.

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