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How Michelle Rodriguez [thepaidstylist.com] engages new subscribers on her mailing list

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Published on May 8, 2012

Michelle responds with a personal video message to new subscribers on her list. That shows every subscriber that she values them and doesn't take them for granted. In return, those subscribers give back by taking the time to fill in surveys of her, so she can improve her products and services.

See an example of a personal video from Michelle to a new subscriber here: http://www.youtube.com/watch?v=hvHXjm...

To see more interviews and info on exceptional service, follow Anja Schuetz (Service Designer & Coach) on http://facebook.com/howtobeofservice

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