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Published on Jan 31, 2012
Terrible stay at Best Western Carpentaria, Ca. The staff failed to tell me construction was going on when i made the reservation. They refused to give me a refund, and they didn't compensate me in anyway for the inconvenience. I woke up to hammering in the morning both mornings. and it lasted till 7pm both nights. A simple sorry would have made a big difference. The basically said "too bad".