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【TVBS】現金=購物金? 網購ZALORA 1年8件退款糾紛

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Published on Aug 26, 2016

http://bit.ly/2c1eCNX
網購平台ZALORA,民眾發現收到商品不喜歡要退款,業者只退回購物金,雖然強調「等同現金」,但北市消保處表示一年來接到8起民眾投訴,其實不少網購業者都會先以退購物金的方式,如果民眾想拿回現金必須再提出申請,不過消保處強調,退購物金處在法規模糊地帶無法可罰。

●TVBS新聞網:http://news.tvbs.com.tw/
●TVBS官網:http://www.tvbs.com.tw/
訂閱TVBS新聞頻道,最新資訊馬上接收→https://goo.gl/OIyQxm

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