iCasework Ltd is a UK based organisation that has been implementing case management systems since 1998. The UsefulFeedback! applications ...
iCasework Ltd is a UK based organisation that has been implementing case management systems since 1998. The UsefulFeedback! applications have evolved as the complaint management part of the iCasework product suite. We live and breath everything case management and have been doing it for so long and with such success that we have made it our mission to learn all there is to know about the subject; not just the technical side but also the impact and benefit on the business and wider organisation. This experience is gained from developing enterprise complaint, feedback and case management solutions for both private and public sector clients across a variety of countries and different industry sectors. Our dedicated focus on this technology has enabled us to develop solutions that are specific to your industry needs and processes, with a particular focus on adhering to specific regulations and compliance requirements.