My assistant took my Toyota Tundra to Dick Poe Toyota for a 30 minute oil change one day in May 2007, and the Dick Poe Toyota service dep...
My assistant took my Toyota Tundra to Dick Poe Toyota for a 30 minute oil change one day in May 2007, and the Dick Poe Toyota service department performed an unauthorized warranty repair that ended up taking over 4 hours. Worsening the situation, the service department did not properly perform the unauthorized repair, introducing a steering problem which caused the vehicle to pull to one side while driving. Dick Poe Toyota then gave my assistant the runaround for over 5 weeks regarding their service department's improperly performed and unauthorized repair. Rick Peet, the Dick Poe Toyota general sales manager, prefers an obnoxious approach to handling customers. To make a long story short, I had to pay a different dealership to repair Dick Poe Toyota's unauthorized repair. You'd be better off buying from anywhere else than Dick Poe Toyota. Dick Poe can kiss my ass. Go to our website and read our humorous chronology for more details.