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This powerful web-based platform empowers your team with access to over 100 skill-driven communication training modules spread across 9 distinct training series. Topics include the full spectrum of customer retention, employee relations, team building, email communication, conflict resolution and leadership courses.
ServiceSkills.com is a hosted solution, meaning there's no hardware to buy or software to install. Your team will sharpen skills and improve performance using any web browser. The platform is easy to use and intuitive to operate. Content is powered by Telephone Doctor, America's favorite customer service training brand, which has helped over 30,000 organizations improve the way they communicate. ServiceSkills.com is available via an annual, all-inclusive subscription and pricing is based on the usage tier level that fits your needs.
This interactive system features streaming video chapters, quizzes, post-quiz feedback, key point reminders and certificates of completion. A robust administrative management system is included to allow your managers to monitor performance, recognize gaps and track progress.
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