Before deploying REALTECH’s theGuard! SmartChange, Microsoft relied on SharePoint and Spreadsheets for their change management needs. At least four different applications were used at any point in time to keep track of changes, and approvals were generally only captured in Outlook. This video outlines how Microsoft now uses REALTECH’s theGuard! SmartChange to capture all approvals in one application, as well as to ensure the separation of duties. Through theGuard! SmartChange, Microsoft unlocked automation, thus easily keeping deployment systems synchronized.