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Patient requesting specialized labwork - realistic - Duration: 3 minutes, 23 seconds.
This is one part of a pair of scenarios demonstrating communication skills.
Patient requests specialized lab work from physician. Physician denies request using realistic communication skills. Co...This item has been hidden -
Patient requesting specialized labwork - empathic - Duration: 5 minutes, 38 seconds.
This is one part of a pair of scenarios demonstrating communication skills. Patient requests specialized lab work from physician. Physician denies request using realistic communication skills. Comp...This item has been hidden -
Resident is yelled at by a consultant - realistic - Duration: 2 minutes, 13 seconds.
This is one part of a pair of scenarios demonstrating communication skills. Inexperienced resident asks radiologist for MRI using realistic communication skills. Compare with http://www.youtube.com...This item has been hidden -
Resident is yelled at by a consultant - empathic - Duration: 2 minutes, 56 seconds.
This is one part of a pair of scenarios demonstrating communication skills. Inexperienced resident asks radiologist for MRI using empathic communication skills. Compare with http://www.youtube.com/...This item has been hidden -
Reaching out to distressed colleague who refuses help - realistic - Duration: 2 minutes, 24 seconds.
This is one part of a pair of scenarios demonstrating communication skills. Concerned colleague reaches out using realistic communication skills. Compare to http://www.youtube.com/watch?v=7BdaHfDU8...This item has been hidden -
Reaching out to distressed colleague who refuses help - empathic - Duration: 3 minutes, 46 seconds.
This is one part of a pair of scenarios demonstrating communication skills. Concerned colleague reaches out using empathic communication skills. Compare to http://www.youtube.com/watch?v=UEK3npsqCO...This item has been hidden -
Dealing with differing beliefs and values - realistic - Duration: 4 minutes, 37 seconds.
One part of a pair of scenarios demonstrating communication skills.
Complaint between physician and department head using realistic communication skills. Compare with http://www.youtube.com/watch?...This item has been hidden -
Dealing with differing beliefs and values - empathic - Duration: 6 minutes, 50 seconds.
This is one part of a pair of scenarios demonstrating communication skills.
Complaint between physician and department head using empathic communication skills. Compare with http://www.youtube.com...This item has been hidden -
Difficult patient - angry about office wait - realistic - Duration: 3 minutes, 10 seconds.
This is one part of a pair of scenarios demonstrating communication skills. Physician deals with angry patient using realistic communication skills. Compare with http://www.youtube.com/watch?v=vM3s...This item has been hidden -
Difficult patient - angry about office wait - empathic - Duration: 4 minutes, 30 seconds.
This is one part of a pair of scenarios demonstrating communication skills.
Physician deals with angry patient using empathic communication skills. Compare with http://www.youtube.com/watch?v=6lAY...This item has been hidden -
Physician Health Program BC - Compassionate Communication Scenarios 1_3 - Duration: 6 minutes, 50 seconds.
A conversation between Mike and Chris in which Chris is using the model of Compassionate Communication and Mike (the medical director) is not.
Back-story
The four scenarios involve an obstetrician...This item has been hidden -
Physician Health Program BC - Compassionate Communication Scenarios 1_0 - Duration: 5 minutes, 33 seconds.
A behind-the-scenes look at Mike as he using the model to prepare for his conversation with Chris . Mike is reflecting on his own and Chris' observations, feelings and needs, so that he can be rea...This item has been hidden -
Physician Health Program BC - Compassionate Communication Scenarios 1_1 - Duration: 5 minutes, 51 seconds.
A conversation between Mike and Chris in which neither is using the model of Compassionate Communication, as outlined in the Effective Conversations materials.
Back-story
The four scenarios invo...This item has been hidden -
Physician Health Program BC - Compassionate Communication Scenarios 1_2 - Duration: 7 minutes, 48 seconds.
A conversation between Mike and Chris in which Mike is using the model of Compassionate Communication and Chris (the surgeon) is not.
Back-story
The four scenarios involve an obstetrician (Chris...This item has been hidden